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Customer Success Manager
3 months ago
Commission and Bonus Eligible - Upon Request
Responsibilities include:
Being the primary point of contact throughout the customer lifecycle, developing
relationships with key decision makers and maintaining a focus on driving business value
from onboarding through renewal.
Utilize SalesForce CRM to keep track of key account data, opportunities, logging calls
and relevant notes.
Lead customer training sessions as part of onboarding and ongoing product adoption.
Act as a communications liaison between service, sales and clients.
Promote customer satisfaction and loyalty by demonstrating an understanding of their
business needs and helping them achieve their objectives using our products and
services.
Provide clients with information and assistance regarding product updates and new
features.
Continuously demonstrate and communicate Preferred Business Systems core values.
Qualifications:
Effective communications skills via phone, email, and in-person
Experience in a B2B company environment is a plus
Exceptional ability to communicate and foster positive business relationships
Passion for learning new technology
Valid drivers license and the ability to travel regularly to customer locations throughout
New Jersey.
What's your citizenship / employment eligibility? *
What's your highest level of education completed? *
Are you 18 years of age or older? *
LinkedIn Profile URL:
What languages do you speak fluently?
Desired salary *
Have you ever been convicted of a felony? *
References: Please enter names and contact information:
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