Customer Assistance Representative

1 month ago

Las Vegas, United States Enterprise Holdings Full time

Overview:

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now We are working towards our shared vision to be the world's best and most trusted mobility company.

The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location.

This position is located at Las Vegas Airport (LAS): 7135 Gilespie Street Las Vegas, NV 89119.

This is a full time position that pays $16.50 / hour

We offer:

  • Paid time off
  • Employee discount
  • Retirement savings plan including 401k with matching profit sharing
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Training and development

The schedules available are:

  • Saturday - Wednesday: 8am-4pm

  • Thursday - Monday: 8am-4pm

  • Thursday-Monday 4am-1pm

  • Wednesday-Sunday 8am-4pm

  • Thursday- Monday 5pm-2am

Responsibilities:
  • Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
  • Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned
  • Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
  • Meet and greet customers in a friendly and timely manner
  • Provide directions and general assistance
  • Assist to assess condition of rental upon return
  • Process returns, check-ins and exit kiosk transactions
  • Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed
  • Understand and communicate rental terms and conditions, vehicle features and other services
  • May sell optional protection products, upgrades, fuel options and other additional equipment
  • Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
  • Clean vehicle interior and exterior by hand or by operating washing equipment when needed
  • Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
  • Perform miscellaneous and backup duties job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications:
  • Must be at least 18 years old
  • High school diploma or GED equivalent required
    • Some college preferred
  • Must have a minimum of 1 year of customer service or sales experience in retail, guest services, hospitality or administrative support
  • Must have a current and valid driver's license with no more than 2 moving violations and/or at fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (i.e. DUI, DWI).
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

  • Customer Service Representative

    7 months ago

    Las Vegas, United States Sysco Full time

    This is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a CSR (customer sales representative), the goal is to assist and help resolve all customer needs as Customer Service Representative, Customer Service, Sales Representative, Account Executive, Representative,...

  • Customer Service Representative

    7 days ago

    Las Vegas, Nevada, United States Terrible Herbst Full time

    About the Role: Customer Service RepresentativeWe are looking for a customer service representative to join our team at Terrible Herbst. As a customer service representative, you will be the primary point of contact for customers, providing them with information and assistance as needed.Your responsibilities will include:Responding to customer inquiries in a...

  • Customer Service Representative

    2 months ago

    Las Vegas, United States ShipMonk Full time

    Why ShipMonk? ShipMonk is the world's largest 3PL for high-growth e-commerce and DTC brands. Since our inception in 2014, we've operated with a singular guiding principle: to help small and medium-sized e-commerce businesses scale by offering technology-driven fulfillment solutions that enable business founders to devote more time to the things that matter...

  • Customer Service Representative

    4 weeks ago

    Las Vegas, Nevada, United States Horseshoe LV Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Horseshoe LV. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests.Key ResponsibilitiesTake, record, and cancel reservations in the Hotel Information System.Provide five-star hotel-quality...

  • Customer Service Representative

    3 weeks ago

    Las Vegas, United States Hustle Notice Biz Full time

    Customer Service RepresentativeDepartment: Bold MK Employment Type: Full Time Location: Las Vegas Compensation: $17.80 - $25.00 / hour DescriptionPosition Overview: We are seeking a dedicated and enthusiastic Customer Service Representative (CSR) to join our team. The CSR will serve as the primary point of contact for customers, providing timely and...

  • Customer Service Representative

    1 week ago

    Las Vegas, United States Hustle Notice Biz Full time

    Customer Service RepresentativeDepartment: Bold MKEmployment Type: Full TimeLocation: Las VegasCompensation: $17.80 - $25.00 / hourDescriptionPosition Overview:We are seeking a dedicated and enthusiastic Customer Service Representative (CSR) to join our team. The CSR will serve as the primary point of contact for customers, providing timely and effective...

  • Customer Service Representative

    2 weeks ago

    Las Vegas, United States Hustle Notice Biz Full time

    Customer Service RepresentativeDepartment: Bold MKEmployment Type: Full TimeLocation: Las VegasCompensation: $17.80 - $25.00 / hourDescriptionPosition Overview:We are seeking a dedicated and enthusiastic Customer Service Representative (CSR) to join our team. The CSR will serve as the primary point of contact for customers, providing timely and effective...

  • Customer Service Representative

    7 days ago

    Las Vegas, Nevada, United States Feature LLC Full time

    **Customer Service Representative**We are seeking a friendly and outgoing Customer Service Representative to join our team at Feature LLC in Las Vegas. As a Customer Service Representative, you will be responsible for providing exceptional customer service, achieving personal sales and productivity goals, and maintaining the housekeeping and visual standards...

  • Customer Service Representative

    2 weeks ago

    Las Vegas, United States Government Employees Insurance Company Full time

    We are seeking a Bilingual Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, resolving customer inquiries, and promoting additional services to enhance the customer experience.Responsibilities:-Strive to enhance customer satisfaction and loyalty through effective...

  • Customer Service Representative

    1 week ago

    Las Vegas, United States Government Employees Insurance Company Full time

    We are seeking a Bilingual Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, resolving customer inquiries, and promoting additional services to enhance the customer experience.Responsibilities:-Strive to enhance customer satisfaction and loyalty through effective...

  • Customer Service Representative

    6 months ago

    Las Vegas, United States Government Employees Insurance Company Full time

    We are seeking a Bilingual Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, resolving customer inquiries, and promoting additional services to enhance the customer experience. Responsibilities: -Strive to enhance customer satisfaction and loyalty through effective...

  • Customer Service Representative

    2 months ago

    Las Vegas, United States Nevada Corporate Headquarters Full time

    Customer Service Representative Nevada Corporate Headquarters, Inc. (NCH) has been launching businesses and careers since 1989! We focus on inspiring our employees to provide an excellent customer experience that assists our clients through every step of establishing a successful business. We promote an environment that is fun, energetic and supportive! ...

  • Sales and Customer Service Representative

    3 weeks ago

    Las Vegas, Nevada, United States Kimball Equipment Company Full time

    Kimball Equipment Company - Inside Sales PositionWe are a leading supplier of equipment for the aggregate mining industry, seeking an experienced Sales and Customer Service Representative to join our team in Las Vegas.About Us:Kimball Equipment Company has been a trusted partner in the industry since 1946.We represent top brands such as Terex Cedarapids,...

  • Customer Service Representative

    5 months ago

    Las Vegas, United States U-Haul Full time

    Location: 2030 E Fremont St, Las Vegas, Nevada 89101 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    3 months ago

    Las Vegas, United States AutoNation Full time

    Ask the customer qualifying questions to uncover needs and directs calls appropriately. Ensures that service consultants receive messages promptly. Make service appointments if service consultants are unavailable, route appointment information to the Customer Service Representative, Customer Service, Representative, Automotive

  • Customer Service Representative

    2 weeks ago

    Las Vegas, United States PostNet - NV168 Full time

    Benefit/PerksCompetitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development  Company OverviewSince 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by local owners that are...

  • Customer Service Representative

    1 week ago

    Las Vegas, United States PostNet - NV168 Full time

    Benefit/Perks Competitive Compensation  Flexible Scheduling  Hard work, collaboration, humanity, fun, and laughter  Career path development   Company OverviewSince 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by local owners that...

  • Customer Service Representative

    7 months ago

    Las Vegas, United States PostNet Full time

    Benefit/Perks Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development Company Overview Since 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by local owners that are...

  • Customer Service Representative

    5 months ago

    Las Vegas, United States InterDent Service Corporation Full time

    At Gentle Dental, we value our teammate's smile as much as our patient's smile. Our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our patients' lives by providing accessible oral healthcare Customer Service Representative, Customer Service, Representative, Healthcare, Dental, Retail, Patient

  • Customer Service Representative

    3 weeks ago

    Las Vegas, Nevada, United States The Love Store Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at The Love Store. As a key member of our sales team, you will be responsible for providing exceptional customer service and meeting sales quotas.Job ResponsibilitiesGreet and direct customers in a friendly and professional manner.Provide accurate information about...