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Energy Efficiency Market Engagement Lead

2 months ago

Jacksonville, United States Resource Innovations Full time
Resource Innovations is seeking an Energy Efficiency Market Engagement Lead to manage customer engagement, trade ally networks, and ensure program goals are reached in our Jacksonville programs. Our work currently consists of delivering a fleet electrification program and a solar support program. This role is the primary point of contact for all trade allies serving the program along with providing customer engagement and outreach for project development. Responsibilities include regular in person meetings at trade ally offices and customer sites, recruiting of trade allies and customers to participate in the programs, detailed reviews of applications, and visibility into program goals and pipeline.

Resource Innovations is a women-led organization offering software-enabled clean energy solutions for utilities as well as commercial, industrial, and residential energy customers. Our experts design and implement a suite of leading-edge services to support the rapidly changing industry through the clean energy transition. We leverage diversity across our team to accelerate energy innovation and make clean and sustainable energy more available, accessible, and affordable.

Duties and Responsibilities
  • Meet regularly in person with client for meetings and special outreach/publicity events.
  • Manage all aspects of trade ally relationships, including frequent in person meetings at their offices or job sites.
  • Recruit trade allies and customers to the programs.
  • Maintain knowledge of data management systems used to house project information.
  • Adhere to all data security protocols established by Resource Innovations or the client.
  • Address customer questions, complaints, and escalations.
  • Other duties as assigned.
Requirements
  • At least 5 years of experience in outreach, sales, and/or customer engagement
  • Ability to travel for 50% locally within the greater Jacksonville, FL area.
  • Proficiency with computers and cloud-based software applications that manage project workflows, store customer data, capture results of reviews, and communicate findings to partners.
  • Ability to engage proactively with client and trade allies to understand needs, monitor work status, and lead adjustments as necessary.
  • Work well in a team environment.
  • Comfortable working with the client, the public, trade allies, contractors, and customers.
  • Must be personable and actively interested in engaging with new people and building relationships across a wide array of people and companies.
  • Interest in sustainability and passionate about making a meaningful impact on the environment.
Preferred skills, education and experience
  • Minimum of Bachelor's Degree
  • At least 5 years of experience in the Electric Vehicle and/or Residential Solar markets
  • Experience with subcontractor management and training
  • Experience with Salesforce reporting and data analysis

Benefits

Resource Innovations offers competitive salaries based on candidate's qualifications. Resource Innovations also offers three weeks paid vacation per year, paid holidays, a 401(k) plan with employee matching funds, a discretionary bonus and an overall comprehensive benefits package.

About Resource Innovations

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work.

The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.