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Customer Service Quality Engineer
3 months ago
Description:•Interface with customers and suppliers on quality issues. Coordinate containment and improvement actions to resolve issues in a timely manner.•Assist manufacturing operations to quickly and permanently resolve quality issues as they arise.•Take a lead role in completing preventive and corrective actions, for both internal and external customer issues, using effective engineering judgment and appropriate root cause analysis tools.•Confirm whether the implementation of preventive and corrective action is effective and sustained.•Represent the interests of the Customer on the Material Review Board by reviewing nonconforming parts and proposed dispositions.•Create and implement control plans that are risk-based, robust, and effective in all phases of production for assembly and fabrication processes.Additional Skills & Qualifications:- Bachelor's degree in an Engineering field preferred but not required- Minimum 3 years of progressive manufacturing or industrial environment work experience.- Implementation and evaluation of process controls is required.- Development and maintenance of production Control Plans/review of PPAP's-PPAP experience requiredAbout Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
