Principal Service Engineer IS, Service Owner

4 weeks ago


Albuquerque, United States Providence Health & Service Full time

Description Principal Service Engineer IS, Service Owner - *hybrid within the Providence footprint of states (WA, OR, CA, MT, NM, TX, AK) We are looking for a Principal Service Engineer to act as service owner for our highly secure, Cybersecurity Maturity Model (CMMC) 2.0 compliant hosting environment. This service owner will be the main contact for coordination between Providence infrastructure services, a third-party hosting partner and business stakeholders. They will collaborate closely with enterprise security and infrastructure teams to ensure Providence operational and architecture standards are followed for all new and existing deployments. They will monitor the hosting partner's performance against SLAs and conduct monthly business reviews to ensure they are satisfying all service expectations. This unique role requires someone with experience managing vendor relationships, presenting to senior IS and business leadership, coordinating across organizations and a technical background in security, cloud and network services. This role will be essential to ensuring our critical regulated business meets CMMC 2.0 requirements and provides a high-quality experience for our caregivers. Providence caregivers are not simply valued - they're invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required qualifications: Bachelor's Degree in Computer Engineering, Computer Science, Mathematics, Engineering or equivalent education/experience. 8 years of related experience Strong experience in automation, specifically related to deployment, recovery, or other manual processes. Strong experience with n-tier solutions. Strong experience with resilience modeling (failure mode analysis) and ability to simulate service outages for point solutions (automated) and platforms (manually). Strong experience influencing engineering team members in translating customer and technical requirements into service architecture to meet Quality of Service Expectations. Strong experience leading and representing the Service in backlog discussions and standups to establish appropriate prioritization of Live Site requirements. Strong experience leveraging data and metrics to drive behavior, process, and priority decisions. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Strong experience in advanced problem solving using systematic procedures and investigating problems utilizing root cause analysis. Preferred qualifications: Experience in infrastructure security and implementation of security frameworks such as CMMC or NIST. Experience in a Healthcare environment. Salary Range by location: *hourly listed - position is salaried NorCal (except Humbolt) Min: $70.30, Max: $119.69 Southern California (except Bakersfield), NorCal (Humboldt) Min: $62.66, Max: $106.68 Western Washington, Alaska (Kodiak, Seward, Valdez) Min: $62.66, Max: $106.68 Oregon (Portland), Alaska (Anchorage) Min: $60.11, Max: $102.34 Oregon (non-Portland), South Eastern WA Min: $56.03, Max: $95.40 Eastern Washington (Richland, Spokane, Walla Walla) Min: $53.49, Max: $91.07 Montana (except Great Falls), New Mexico Min: $48.39, Max: $82.39 Texas Min: $45.85, Max: $78.06 Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requisition ID: 272572 Company: Providence Jobs Job Category: Development/Engineering Job Function: Information Technology Job Schedule: Full time Job Shift: Day Career Track: Business Professional Department: 4011 SS IS TEO ADM 2 Address: WA Redmond 17425 NE Union Hill Rd Work Location: Redmond Junction At Bear Creek Pay Range: $see posting - $see posting #J-18808-Ljbffr



  • Albuquerque, United States Principal Service Solutions Full time

    Job DescriptionJob DescriptionJoin our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative solutions that drive efficiency and unleash the power of the high-tech workforce...


  • Albuquerque, United States Principal Service Solutions Full time

    Join our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative solutions that drive efficiency and unleash the power of the high-tech workforce around the world. Principal...


  • Albuquerque, United States Principal Service Solutions Full time

    Join our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative solutions that drive efficiency and unleash the power of the high-tech workforce around the world.Principal...


  • Albuquerque, New Mexico, United States Principal Service Solutions Full time

    About the Role:We are seeking a dedicated and skilled professional to enhance our operations at Principal Service Solutions, a prominent provider of technical workforce solutions. Our mission is to deliver exceptional service and innovative solutions that optimize the performance of high-tech companies globally.Position Overview:As a Semiconductor Equipment...

  • Lead Service Engineer

    2 weeks ago


    Albuquerque, New Mexico, United States Providence Health & Service Full time

    Position Overview:The Principal Service Engineer IS, Service Owner will oversee our secure, Cybersecurity Maturity Model (CMMC) 2.0 compliant hosting environment. This role is crucial for ensuring the alignment of our infrastructure services with business objectives.Key Responsibilities:Act as the primary liaison between Providence infrastructure services,...


  • Albuquerque, United States KiloNewton Full time

    Job Description: Civil Engineering Principal/ManagerCome join our growing team in a leadership role, leading multiple engineering projects from origination to construction, in the commercial and utility solar industry! Join a team where all employees have a stake in the company, and we work to make the solar industry more competitive.KiloNewton is a dynamic...


  • Albuquerque, United States KiloNewton Full time

    Job Description: Civil Engineering Principal/ManagerCome join our growing team in a leadership role, leading multiple engineering projects from origination to construction, in the commercial and utility solar industry! Join a team where all employees have a stake in the company, and we work to make the solar industry more competitive.KiloNewton is a dynamic...


  • Albuquerque, United States National Engineering Search Full time

    Principal Engineering role for a multi-disciplinary Geotechnical firm that offers some outstanding benefits in Albuquerque, NM. Primary Responsibility: This includes profit/loss management, employee supervision, project management, quality control, health and safety oversight, client relations and development, and new business development. Responsible for...


  • Albuquerque, New Mexico, United States Midas Auto Service & Tires Full time

    JOIN THE LEADING AUTO REPAIR GROUP IN THE NATIONUNLIMITED EARNING POTENTIAL & WEEKLY BONUSESMidas Auto Service & Tires provides comprehensive automotive repair services for a wide range of vehicles, including light trucks and diesel engines. Our certified technicians utilize cutting-edge equipment, positioning us as a reliable alternative to traditional...


  • Albuquerque, United States Hobart Service Full time

    Job DescriptionJob DescriptionJob DescriptionAre you mechanically and electrically inclined? Do you like providing customers with quality service solutions? Join our team and become a part of the leading nationwide provider of commercial food equipment serviceYou will work with customers to electrically/mechanically troubleshoot, diagnose, repair, and...


  • Albuquerque, United States Acro Service Corporation Full time $18

    Job DescriptionJob DescriptionWe are seeking a Customer Service Representative to join the company, a premier supplier, in Albuquerque, NM USA. While working in this clean, and climate-controlled facility you will have the opportunity to be directly involved in the evolution of the industry. Come work for a company that has been consistently recognized among...


  • Albuquerque, United States WGNSTAR Full time

    WG NSTAR is a dynamic and growing company with a global footprint. Primarily focused on the semiconductor industry, we provide a platform for you to expand your career with knowledge gained on-the-job training, and tailored development. We know we need talented people like you who hold similar values, which is why we do not put limits on learning,...


  • Albuquerque, New Mexico, United States CyberCoders Full time

    Job SummaryCyberCoders is seeking a highly skilled Principal Antenna Design Engineer to join our team. As a key member of our engineering team, you will be responsible for designing and developing antennas, RF subsystems, and other related components.Key ResponsibilitiesDesign and Development: Develop antennas, RF subsystems, components, and associated...


  • Albuquerque, New Mexico, United States CyberCoders Full time

    Job DescriptionJob Summary: We are seeking a highly skilled Principal Antenna Design Engineer to join our team at CyberCoders. As a key member of our engineering team, you will be responsible for designing and developing antennas, RF subsystems, and other related components.Key Responsibilities:Design and Development: Develop antennas, RF subsystems,...


  • Albuquerque, United States Midas Auto Service - JC Full time

    Job DescriptionJob DescriptionAt Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.We are looking for general service technicians that are able to work independently of others, while...


  • Albuquerque, United States Midas Auto Service - JC Full time

    Job DescriptionJob DescriptionAt Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.We are looking for general service technicians that are able to work independently of others, while...


  • Albuquerque, United States WGNSTAR Full time

    WGNSTAR is a dynamic and growing company with a global footprint. Primarily focused on the semiconductor industry, we provide a platform for you to expand your career with knowledge gained on-the-job training, and tailored development. We know we need talented people like you who hold similar values, which is why we do not put limits on learning,...


  • Albuquerque, New Mexico, United States Health Care Service Corporation Full time

    Job SummaryAt Health Care Service Corporation, we empower our employees with curated development plans that foster growth and promote rewarding, fulfilling careers. We are seeking a highly skilled Customer Service Representative to join our team.This role is responsible for working on the phone to assist members and physicians by responding to telephone and...


  • Albuquerque, United States National Garden Service Part time $17

    Job DescriptionJob DescriptionJOB DESCRIPTIONIs the garden center, greenhouse or plant nursery your happy place? Do you enjoy working outdoors, starting in the morning each day? Are you seeking a part time job that is seasonal in nature (approximately March-December)? If this sounds like you, we invite you to apply with us!**Our Part-Time, Seasonal Garden...


  • Albuquerque, United States Airline Maintenance Service, Inc. Full time

    NORC is now hiring! Starting pay: $19.93/hr - Bilingual (English/Spanish): $20.43/hr **Individuals who are Spanish-language proficient at a conversational level, are encouraged to apply for our Bilingual Customer Service Representative (Spanish/English) position.** NORC is seeking individuals to work as Customer Service Representatives on important studies...