Branch Manager

**Branch Manager**

at Doma Santa Rosa, CA **Build the solution that transforms the real estate industry**

Doma and its family of brands - States Title, North American Title Company (NATC) and North American Title Insurance Company (NATIC) - offer solutions for lenders, real estate professionals, title agents, and homeowners that make closings vastly more simple and efficient, reducing cost and increasing customer satisfaction.

**Our Values**

* Customer Obsessed We always put our customers first.

* Solution Driven We solve problems that other people are afraid to.

* People leaders We grow all of our people into leaders.

* One Team We believe inclusion and teamwork produce the best results.

* Direct with Respect We communicate with honesty and respect to our colleagues, customers, and partners.

**Responsibilities:**

* Maintaining confidentiality

* Responsible for supervising reception, administrative and secretarial support staff

* Greets and assists high level personnel and visitors

* Arranges meeting rooms and refreshments

* Provide software application support

* Function as Escrow Officer

* Responsible for personnel and payroll policy administration, enforcement, and compliance

* Monitors exempt and non-exempt associate attendance

* Acts as liaison between associates and Corporate Human Resources

* Responsible for generating or updating personnel information to Corporate Human Resources for all associates

* Participates in investigations, personnel meetings, counseling meetings, performance evaluation meetings, as necessary

* Supervision of messenger, including dispatching messenger daily on short and/or long distance runs

* Responsible for Office Services, including maintaining office equipment; purchasing office supplies. Provides insurance and leasing information.

* Responsible for Accounts Payable approvals

* Monthly Aged Trial Balance: Supervises, review, disposition and follow up

* Accounts Receivable Aging Report: Supervises, review, clearing of credit balances, write-off of small balances, calls on delinquent accounts, follow-up letters and monthly statements

* Negotiates for Service Contracts and equipment

* Training: assists corporate accounting staff with training of county personnel

* Responsible for customer service complaints from Realtors, lenders, home owners, etc

* Serve as liaison between branch and homebuilder

**Experience/Requirements:**

* 5+ years title industry experience

* 1+ year general Human Resources experience

* Demonstrated supervisory skills

* Professional communication skills

* Computer proficiency, general administrative skills and clerical skills

* One year responsible Escrow Closer experience (or two years general escrow experience)

* Capable of processing standard sale, subdivision and loan only escrows without assistance

* Ability to attract and maintain acceptable base of customers

* Ability to prioritize, handling multiple tasks and meeting deadlines

* Ability to resolve escrow problems

* Computer, organizational and math skills

* Notary Public Commission

* Drivers license

Above all, we are a dynamic team looking for energy and a results driven mindset to provide unique value as we transform the Title and Insurance processes

**What Doma brings to the Table:**

* Paid time off, including major national holidays for full time employees

* Medical, Dental and life insurance for full time employees

* 401k

* Trusting and motivating management as a result of a unique company culture

* Continuous training and growth opportunities

* A company partnered with Giants of the industry to support your success

**We want the work you do here to be the best work of your life.**

We believe the most valuable investment we can make - and the greatest boost we can give to your career - is to build an outstanding team of colleagues who are passionate about our mission.

We currently offer the following benefits and will continually evolve them with the goal of efficiently attracting, retaining, and leveraging the very highest quality talent.

* Our passionate, capable team will always be our #1 benefit

+ We are proud of the team we have built so far, and we are excited about the team we have yet to add

+ Learn something new every day

+ Get more done than you would anywhere else

* Competitive salaries

* Top-of-the-line computer equipment

* Multiple Medical, Dental, and Vision Benefits options to allow you to customize to your and your Familys needs

* Paid Time Off

* Health & Dependent Care Flexible Spending Accounts (FSA)

* Short Term & Long Term Disability

* Commuter Flexible Spending Account (i.e. Transit or Parking)

* Supplemental Life and AD&D Insurance

* Auto & Home Insurance Group Life Insurance

* Pet Insurance

**We believe in Equal Opportunity**

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Location (City) * **Voluntary Self-Identification**

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely **voluntary**. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Domas Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

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OMB Control Number 1250-0005

Expires 05/31/2023

**Voluntary Self-Identification of Disability**

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least