Personal Lines Client Service Manager

1 week ago


Albuquerque, United States Higginbotham Insurance Agency Full time

Higginbotham, a privately held, independent insurance and financial services firm that ranks within the top 20 nationwide, has an immediate opening for a Personal Lines Client Service Manager for our Albuquerque, NM office.The Personal Lines Client Service Manager provides prompt, accurate, courteous service to our customers, producers and company personnel. They will also provide, with positive attitude, a high level of support in obtaining, maintaining, expanding, and servicing our personal lines accounts.Some of the day-to-day tasks for the Personal Lines Customer Service Representative include:Services personal lines accounts as assigned, rating and quoting renewal risks and aiding in collectionsCollects premiums per established agency procedures before binding any coverage when applicable Screens, places and processes personal lines rewrite applications, as assignedReviews rewrite applications, renewal requests, and endorsements for compliance with underwriting authority and guidelines in a timely fashionInitiates, screens and prepares endorsements requests for personal lines clientsRates and computes endorsements, cancellations, and additional or return premiums when requiredHandles telephone requests and correspondence for personal lines clientsReviews policies ad endorsements for accuracyMaintains all client activity in the agency automation systemLocation:Albuquerque, NMExperience:1 year of personal line insurance experience preferredLicense/Certification:Must be able to obtain Property & Casualty License after hire Perks & Benefits:Generous employee benefits package which includes a robust wellness programEmployee Ownership OpportunitiesCareer progression opportunity - the potential for growth within the company



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