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Medical Lab Assistant

1 month ago


Danvers, United States Mass General Brigham Full time

Description: Under the direction of the MLA Coordinator, the designated Operations Coordinator, and the Support Services Manager, Medical Lab Assistants perform a variety of support services to the laboratory. Depending on the area in which an individual is assigned for his/her shift, the responsibilities vary. The job duties are listed below for the workstations that an MLA may be assigned to. Job Specifics Requirements: Laboratory Procedures and Protocols · Maintain established department policies and procedures, objectives, safety,environmental and infection control standards. · Process a variety of specimens in accordance to established protocols. · Data entry into both the hospital and laboratory information systems. · Monitor the pneumatic tube system and the timely processing of all specimens Received through it. · Process add-on requests from client offices and from nursing units. · Monitor requests for laboratory testing that have not been processed through the Laboratory information system. · Ensure that all outstanding orders are accounted for and that any missing specimens are found. · Document the receipt of specimens in the laboratory information system. · Print and fax patient reports as requested. · Perform quality assurance checks on outpatient requisitions to ensure the correctness of data entry. · Sort and file requisitions in the appropriate location according to established protocols. · Pull all out-patient requisitions that require follow-up with the physician offices in the morning. · Maintain work area in a neat, orderly, and well-stocked fashion. · Rotate into weekends and holidays as assigned to assure uniform quality of laboratory services. · Communicate with medical, nursing, and office personnel regarding laboratory results and protocols. · Provide back up for all areas of responsibility for an MLA regardless of the individual assignment. · Perform other related duties as required or as responsibilities dictate. Personal and Professional Growth · Demonstrate the role of a medical laboratory assistant in a professional manner. · Assume accountability for his/her position extends self when unusual need arises. · Report for work on time and give adequate notice of absenteeism or tardiness. · Routinely undertakes additional tasks when his/her assignment is completed. · Accepts constructive criticism regarding own performance and strives to make improvements. · Adheres to policies established for meals, breaks, dress code, and parking. · Exhibits courtesy and respect to patients, families, physicians, clients, and co¬-workers. · Maintains competencies through: Regular participation in service education programs. · Demonstrates understanding of Fire and Disaster Plan, Infection Control, trauma Alert Protocol, and handling of critical patients. · Demonstrates proficient laboratory skills via yearly competencies. · Motivated and self-directed: · Carries out responsibilities promptly and in a self-directed fashion. · Seeks additional learning experiences. · Contributes to Organizational Goals · Utilizes concepts of preventive maintenance and proper use of laboratory equipment. · Is flexible and receptive to change. · Participates in quality improvement activities. · Demonstrates excellent customer service skills to promote customer satisfaction Qualifications: Requires intense attention and concentration. Ability to handle several processes concurrently. Ability to deal with a wide range of personalities. Basic computer skills which may be obtained thru on the job training. Preferred; Medical terminology preferred. Accurate typing skills, Hospital or physician office experience helpful. Preferred: High school diploma or GED preferred