Agent, Guest Services
3 days ago
Agent, Guest Services Department: Guest Services Employment Type: Seasonal - Full Time Location: Denali Princess Wilderness Lodge Description Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation. Our Guest Service Agents are the greeters, problem-solvers, and sales force of all that is the location where you work. You provide excellent service; apply knowledge of company products, optional tours, services, local information, policies, procedures, and guidelines to assist guests and employees; and support the overall goals of the company as you provide the best experience possible for our guests. Be part of the team who shares their backyard with guests. Live a summer of adventure and memories, creating your own and those for others. Responsibilities Provide excellent customer service and analyze guest situations, investigate problems and determine solutions within company policies, procedures, and guidelines. Communicates and coordinates with multiple departments in a friendly and professional manner to process requests and accommodations. Apply knowledge of company products, tours, services, and operations for guests and employees to enhance the vacation and work experience. Create bookings, take payment, and process refunds for hotel rooms, amenities, and tours. Processes daily sales and completes accounting duties. Maintain records, reports, logs, and files in accordance with company policies, procedures, and guidelines. May deliver messages, and amenities, assist with luggage and run errands based on guest and company needs. Participate in generating sales for tours, retail, restaurant, amenities, and hotel rooms at designated locations. Answer and re-direct telephone calls as needed; greet and interact with guests at the desk or designated areas. Monitor alarms and communicate with guests, employees, security, management, and emergency personnel in the event of urgent and/or emergent medical and non-medical incidents on property. Keep work areas organized, clean, and sanitized. Requirements Valid Driver's License (not revoked or suspended) with fewer than three moving violations Must pass a pre-employment background check. Minimum age of 18 years is required to reside in company housing, where available. Dedicated to delivering excellent customer service to all guests, coworkers, and vendors. Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status). Knowledge, Skills, & Abilities: Ability to organize and prioritize work, and maintain attention to time constraints, while working in a team or group environment. Ability to work in a fast-paced environment with multiple tasks and external influences. Ability to work independently with minimal supervision while achieving daily goals. Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards. Ability to stand/walk/work on feet for a minimum of 8 hours per day. Benefits Travel - FREE CRUISE AFTER YOUR FIRST SEASON Reward for Referral Program Experience - Of a lifetime Rewards & Incentives Community Service Employee Activities Professional Growth HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.
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Agent, Guest Services
2 weeks ago
Eagle River, United States Holland AmericaPrincess Alaska-Yukon Land Operations Full timeAgent, Guest Services -Night Department: Guest Services Employment Type: Seasonal - Full Time Location: Denali Princess Wilderness Lodge Description Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation. We are a collaboration of Holland America Line and Princess Cruises, innovators in Alaska tourism and advocates for the environment....
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Guest Services Agent
2 weeks ago
Saddle River, New Jersey, United States Residence Inn Saddle River Full timeJob Title: Guest Services AgentJob Summary:We are seeking a highly motivated and customer-focused Guest Services Agent to join our team at Residence Inn Saddle River. As a Guest Services Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and enjoyable. You will be the first point of contact for...
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Guest Services Agent
3 months ago
Eagle Pass, United States Wyndham Hotels & Resorts Full time** Guest Services Agent** Location: Eagle Pass, TX, US, 78852 Property Name: La Quinta by Wyndham Eagle Pass Req Id: 16410 La Quinta by Wyndham is now seeking a Guest Services Agent to join our team at the La Quinta by Wyndham Eagle Pass location in Eagle Pass , Texas . **Job Summary** The Guest Service Agent is responsible for providing attentive,...
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Guest Services Agent
2 weeks ago
Saddle River, United States Residence Inn Saddle River Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...
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Guest Services Agent
2 weeks ago
Saddle River, United States Residence Inn Saddle River Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...
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Guest Services Representative
2 weeks ago
Saddle River, New Jersey, United States Residence Inn Saddle River Full timeJob Title: Guest Services AgentJob Summary:The Guest Services Agent is a key member of our team at Residence Inn Saddle River, providing exceptional service to our guests and ensuring a seamless stay experience. As a Guest Services Agent, you will be responsible for greeting and welcoming guests, handling check-ins and check-outs, and providing information...
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Front Desk Agent
3 days ago
Eagle, United States Aimbridge Hospitality Full timeAimbridge Hospitality - Best Western Eagle Lodge [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and...
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Guest Services Representative
3 weeks ago
Eagle River, Alaska, United States Imaging Associates Of Alaska Full timeImaging Associates of Alaska: A Leader in Radiology SupportWe are seeking a highly skilled and compassionate Guest Services Representative to join our team at Imaging Associates of Alaska. As a key member of our front desk, you will play a vital role in providing exceptional customer service to our patients and referring physicians.Key...
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Insurance and Financial Services Professional
2 weeks ago
Eagle River, Alaska, United States Troy Sayer - State Farm Agent Full timeJob OverviewAs a State Farm Agent Team Member, you will play a vital role in helping our business grow through value-based conversations and remarkable customer experiences. We seek a motivated and goal-oriented professional who thrives in a fast-paced environment and is interested in helping our customers manage the risks of everyday life, recover from the...
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Guest Services Representative/Receptionist
2 months ago
Eagle River, United States Imaging Associates Of Alaska Full timeDescription Imaging Associates is seeking a full time Guest Services Representative to join our busy, fast-paced front desk with reception and scheduling duties. At Imaging Associates, we are proud to offer expert imaging technology combined with exceptional customer service to the community. The health and well-being of our patients is our number one...
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Licensed Customer Service Representative
3 months ago
Eagle River, United States Staff My Agency Full timePosition Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you...
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Guest Service Team Member
3 weeks ago
Eagle Pass, United States Wingstop Full timeWingstop - 404 S Texas Dr - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by greeting...
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Customer Contact Center Agent
4 days ago
Eagle River, United States First National Bank Alaska Full timeStart a career with First National Bank Alaska, the Best Place to Work in Alaska as recognized nine years in a row by Alaska Business magazine readers. We are seeking a Customer Service Professional to Join our Team Customer Contact Center Agent's assist customers, and prospective customers, via phone and email from a centralized customer service center by...
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Customer Service Representative
3 weeks ago
Eagle, Idaho, United States Rob Link - State Farm Agent Full timeJob OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Rob Link - State Farm Agent.Key ResponsibilitiesEstablish and maintain strong relationships with clients to understand their insurance needs and provide personalized support.Respond to client inquiries and resolve issues...
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Customer Service Representative
4 days ago
Eagle, Idaho, United States Rob Link - State Farm Agent Full timeJob OpportunityWe are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative at Rob Link - State Farm Agent.Key Responsibilities:Establish and maintain strong relationships with clients to understand their insurance needs and provide personalized support.Respond to inquiries regarding insurance availability,...
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Guest Service Representative
2 weeks ago
Toms River, New Jersey, United States Nothing Bundt Cakes Full timeJob Title: Guest Service RepresentativeAt Nothing Bundt Cakes, we're looking for a Guest Service Representative to join our team. As a Guest Service Representative, you will be the face of our bakery, providing exceptional customer service and ensuring that every guest has a positive experience.Key Responsibilities:Provide exceptional customer service to...
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Casino Guest Services Representative
2 weeks ago
Eagle Pass, Texas, United States Kickapoo Lucky Eagle Casino Full timeJob Title: Players Club RepresentativeJob Summary:The Players Club Representative is responsible for providing exceptional guest service to our valued customers while maintaining a positive and professional demeanor at all times. This role requires strong communication skills, attention to detail, and the ability to work independently with minimal...
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State Farm Agent Team Member
2 weeks ago
Pearl River, Louisiana, United States Terrill Talamo - State Farm Agent Full timeJob OpportunityWe are seeking a highly motivated and results-driven individual to join our team as a State Farm Agent Team Member.Key Responsibilities:Collaborate with the agent to establish and achieve marketing goals.Maintain a strong work ethic and demonstrate a total commitment to success.Make a significant number of outbound calls to customers and...
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Purchasing Agent
2 weeks ago
Eagle, Idaho, United States Lennar Homes Full timePurchasing Agent Role at Lennar HomesLennar Homes, a leading national homebuilder, is seeking a skilled Purchasing Agent to join their team. As a Purchasing Agent, you will play a crucial role in overseeing the development, negotiation, and execution of division sourcing agreements for designated spend categories.Key Responsibilities:Develop and maintain...
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Guest Service Representative
2 weeks ago
Elk River, United States Coborn's, Incorporated Full timeCompany Introduction If you're friendly and dependable and you like to work with terrific guests, we'd love to talk about an opportunity on our team Coborn's, Inc. is a fast-growing employee-owned grocery retailer located in the Midwest. Our grocery store formats include Coborn's, Cash Wise, Marketplace Foods, Hornbacher's, Tadych's Marketplace Foods, and...