Customer Service Associate

3 months ago


Boston, United States CubeSmart Full time

**Customer Service Associate / Keyholder (Full-Time)**

CAROUSEL_PARAGRAPH

* Boston, Massachusetts

* Customer Service/Retail

* 13867

** Share Job**

** Job Description**

**Overview**

**At CubeSmart, our culture makes the difference. When we say its whats *inside* that counts, we are saying you count**

**Responsibilities**

**What CubeSmart offers:**

NON-TRADITIONAL HOURS COMPETITIVE HOURLY RATE and BONUS OPPORTUNITIES

PAID TIME OFF VACATION, SICK, and HOLIDAYS GENEROUS HEALTH BENEFITS

401k RETIREMENT PLAN with COMPANY MATCH SHORT TERM DISABILITY

TUITION REIMBURSEMENT STORAGE DISCOUNTS

**Your role at CubeSmart**

* Listen to customers to understand their unique situation

* B ecome an expert in self-storage by renting storage spaces and managing the leasing process

* Take ownership of your stores retail business

* Participate in operations activities such as keeping the property clean, performing lock checks, and showing units to potential customers

* Utilize our Point of Sales system (POS) to take payments, manage customer accounts, and maintain inventory

* Other duties as assigned

**Youll love working here because**

**YOU WILL MAKE A DIFFERENCE YOU WILL BELONG TO A TEAM YOU WILL GROW WITH US**

**Qualifications**

**Youd be great in this role if you have**

* A positive and outgoing personality with a passion for helping people

* Experience in retail or customer service preferred

* Basic computer skills

**We also want you to know that...**

* You must have the ability to work Saturdays and Sundays

* Valid drivers license and insurance with access to reliable transportation used during the workday

* While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder

* On occasion, you may need to lift and/or move up to 50 pounds

**Note:** If you have experience working in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative (CSR), Retail Associate, Cashier, Store Associate, Keyholder, Restaurant, Hospitality, and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, self-storage rental, storage rental, apartment rental, etc.) Property Management, Retail Sales Lead or Team Lead.

*We are an Equal Opportunity Employer,* Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

*#LI-LP1*



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