Service Account Manager 1
3 weeks ago
Job Description
Job Description Description: Mission:
The Service Account Manager I role maintains the delivery of service agreements, ensures financial performance and contractual obligations of the work are met or exceeded, while maintaining the highest level of customer satisfaction and service. Works directly with customers to develop a trusted advisor relationship and recommends services and solutions based on the best needs of the client.
Key responsibilities include:
Proactively plans, forecasts and dispatches service calls, contracted service, and preventative maintenance
Assists in coordinating and maintaining technician daily schedules
Manages a portfolio of assigned service clients not to exceed $250,000 in aggregate volume
Builds and maintains strong customer relationships, yielding knowledge and understanding of specific client needs, expectations, infrastructure, and business objectives.
Maintains client database
Communicates in a clear and concise method to department managers, employees, and customers.
Reviews and completes service work orders, prepares billings and performs collections
Troubleshoots and resolves schedule, technician or customer conflicts related to the work
Provides quotes and service proposals to clients for time and material work, parts, repairs, upgrades, replacements etc.
Assists sales team with contract renewals, contract additions and technical proposals.
Participates in the development of a master schedule to deliver service for all customers in the service area.
Works cohesively with service managers, technicians, and business development managers to support and promote multiple business solutions for both short and long-term growth opportunities
Performs other duties as assigned
Requirements: Service Account Manager 1 Qualifications
High School Diploma Required
Must possess valid TX driver license
Five (5) years of relative work experience, preferably in customer service, sales or similar field
Experience in fire alarm & life safety, building automation, construction or similar field
#J-18808-Ljbffr
-
Service Account Manager 1
4 weeks ago
Houston, United States DAC, Inc. Full timeJob DescriptionJob DescriptionDescription:Mission:The Service Account Manager I role maintains the delivery of service agreements, ensures financial performance and contractual obligations of the work are met or exceeded, while maintaining the highest level of customer satisfaction and service. Works directly with customers to develop a trusted advisor...
-
Customer Service 1
1 week ago
Houston, United States Pilot Freight Service Full time** Customer Service 1** **Job Category****:** Stations-Central **Requisition Number****:** CUSTO03913 Showing 1 location **Job Details** **Description** Pilot Freight Services is seeking a full time **Customer Service 1 Representative** to work in our **Houston, TX Station,** located in **Humble, TX.** The hours for this position are **Monday through Friday....
-
Project Services Account Manager
2 weeks ago
Houston, United States Clean Harbors Full timeClean Harbors is hiring for a Project Services Account Manager. In this role you will be responsible for growing, expanding and maintaining a specific line of business. Serves as point of contact for all customers interested in contracting specific service/product. If the customer already has an assigned Account Manager, this position will act as support...
-
Account Manager- Service/Repair
3 days ago
Houston, United States TK Elevator Full timeThe first 3 letters in workplace safety are Y-O-U!TK Elevator is currently seeking an experienced Account Manager- Service/Repair in Houston, TX.Responsible for successfully securing and maintaining service accounts and repair work and developing and maintaining strong relationships with new and existing customers so that the branch meets annual revenue...
-
Client Services Account Manager
1 week ago
Houston, United States Healix, LLC. Full timeJob DescriptionJob DescriptionHealix Infusion Therapy is seeking a Client Services Account Manager to join our team of business professionals managing client relationships and infusion center operations nationwide!Healix values business professionals who possess a strong work ethic, ability to engage with and foster positive relationships with our clients,...
-
Account Manager- Service/repair
7 days ago
Houston, United States TK Elevator Corporation Full timeThe company **What we expect**: **The first 3 letters in workplace safety are Y-O-U!** **TK Elevator **is currently seeking an experienced **Account **Manager - Service/Repair **in **Houston, TX.** Responsible for successfully securing and maintaining service accounts and repair work and developing and maintaining strong relationships with new and existing...
-
Senior Tax Analyst
7 days ago
Houston, United States Group 1 Automotive Full timeOverview Group 1 Automotive, Inc., a leader in automotive retail, has a new and exciting opportunity for a Senior Tax Analyst. The candidate will have opportunities to learn the retail automotive industry and tax laws applying to domestic, foreign, and cross-border transactions. The candidate will join an experienced tax team who will help the candidate...
-
Technical Services Account Manager
6 days ago
Houston, United States Framatome GmbH Full timeAs the Framatome UK business grows, we are pleased to announce a fantastic to join the UK sales function. Framatome is a globally inclusive and diverse business with our UK and international technical experts. We are seeking a person motivated by diversity of thought, collaboration, and complexity who can deliver value for our client working within our...
-
Accounting Manager
5 days ago
Houston, United States Cox Consulting Network Full timeCox Consulting Network has been exclusively retained by a profitable, acquisitive, growing company in its search for an Accounting Manager. The company provides services to residential communities. The company is ready to make this hire, so apply today! The position is primarily remote, with onsite meetings 1-2 days/month. Candidates within driving distance...
-
Service Account Manager
2 weeks ago
Houston, United States Way Engineering Full timeJob DescriptionJob DescriptionWay Engineering, Ltd is one of the nation’s largest and most experienced mechanical contractors, specializing in the design/build of commercial air conditioning, plumbing/piping, energy retrofits, and maintenance of these systems. Scope: Responsible for customer development and utilization of CRM platform to track progression...
-
Staff Accountant
7 days ago
Houston, United States Group 1 Automotive, Inc. Full timeThe responsibilities of this position primarily include: Review daily banking activity and ensure transactions are properly coded, entered and reconciled in Oracle Cash Management module. Prepare Medical activity, premiums and reserve journal entries Staff Accountant, Accountant, Accounting, Staff, Corporate, Automotive
-
Warranty Assistant Manager
7 days ago
Houston, United States Group 1 Automotive, Inc. Full timeGroup 1 Automotive, Inc., is seeking a Assistant Manager to:Oversee and effectively supervise team leads and staff engaged in activities like:Overall Account reconciliation assessment at month-end Daily communication assessment activity for all deale Assistant Manager, Manager, Warranty, Support, Business, Accounting, Automotive, Technology
-
Account Manager
3 weeks ago
Houston, United States ResourceMFG Full timesummary A packaging manufacturer located in Duarte is in need of an Account Manager. Monday-Friday 20-25$DOE Long Term Responsibilities for the Account Manager: Works to complete order information for production Works with the customer to coordinate and collect all necessary information to complete the KIT for production Works with quality control to provide...
-
Account Manager
4 days ago
Houston, United States TPI Staffing Group Full timeAccount Manager- Direct HireRange: 70k-120k Perks: After first quarter potential for 30% quarterly bonusAfter 60 days, consideration for hybrid, depending on capability Use ethical sales methods and relevant internal liaison in order to optimize quality of service, business growth, and customer satisfaction.Duties and Responsibilities •Ensure customer...
-
Accounting Manager
3 weeks ago
Houston, United States CAPITAL CONCEPTS, INC Full timeJob DescriptionJob DescriptionJob SummaryThe Manager will handle high-level accounting, managerial accounting, and oversee the financial activities of the company. The Manager will work actively in all aspects of accounting from payroll to tax compliance. Will report to the company President and will assist with the development of internal control policies,...
-
Service Sales Account Manager
1 week ago
Houston, United States Hitachi Energy Full timeGeneral Information: We are currently seeking a seasoned Service Sales professional to serve Hitachi Energy as a Service Sales Account Manager (SSAM). This person will be expected to present our service solutions to new and existing clients. This position will primarily focus on the Mid-Central Region - exact base location is targeted for the Kansas City,...
-
Services Account Management Consultant
4 days ago
Houston, TX, United States Dell Full timep Services Account Management Consultant Dell Technologies customers expect great things from both our products and our services. Account Services Management is all about managing and overseeing seamless service delivery processes. It’s a hugely varied field of work. Processes range from incident management to change management, from configuration...
-
Account Manager
5 days ago
Houston, United States TPI Staffing Full timeAccount Manager- Direct Hire Range: 70k-120k Perks: * After first quarter potential for 30% quarterly bonus * After 60 days, consideration for hybrid, depending on capability Use ethical sales methods and relevant internal liaison in order to optimize quality of service, business growth, and customer satisfaction. Duties and Responsibilities Ensure customer...
-
Account Manager
5 days ago
Houston, United States TPI Staffing, Inc Full timeJob DescriptionJob DescriptionAccount Manager- Direct HireRange: 70k-120k Perks: After first quarter potential for 30% quarterly bonusAfter 60 days, consideration for hybrid, depending on capability Use ethical sales methods and relevant internal liaison in order to optimize quality of service, business growth, and customer satisfaction.Duties and...
-
Account Manager
4 days ago
Houston, United States TPI Staffing Group Full timeAccount Manager- Direct HireRange: 70k-120k Perks: After first quarter potential for 30% quarterly bonus After 60 days, consideration for hybrid, depending on capability Use ethical sales methods and relevant internal liaison in order to optimize quality of service, business growth, and customer satisfaction. Duties and Responsibilities • Ensure...