Client Services Account Manager

4 weeks ago

Houston, United States Healix, LLC. Full time
Job DescriptionJob Description

Healix Infusion Therapy is seeking a Client Services Account Manager to join our team of business professionals managing client relationships and infusion center operations nationwide

Healix values business professionals who possess a strong work ethic, ability to engage with and foster positive relationships with our clients, colleagues, and business partners. Our client services team collaborates with all departments across the organization to drive our company core values to deliver exceptional care and patient and physician peace of mind

About the Position:

Job Title: Client Services Account Manager

Location: Based on Houston, TX (Hybrid Position)

Schedule: Monday - Friday; standard operating hours

Travel: Some travel to assigned locations is required for client meetings and site visits

The client services team is seeking candidates with 5+ years experience in account management within the healthcare sector. The Client Services Account Manager will join the management development program in a fast-track career training designed to equip experienced account managers for a role as a Division Managers within the Client Services Department. This program will strategically expose experienced Account Managers in healthcare to Healix company-specific business knowledge, allowing the Account Manager to understand the clinical and financial aspects of the business model. Healix Division Managers oversee multiple site operations, including managing P/L of each client business. Within the development program, the Client Services Account Manager is responsible for the following:

  • Collaborate directly with the Vice President of Client Services and the Vice President of Sales to develop and implement strategic initiatives.
  • Obtain a thorough understanding of clinical, therapeutic, and business aspects of the healthcare and infusion industries to communicate effectively with physician specialists.
  • Perform site-specific responsibilities and problem-solving in coordination with Division Managers to address dynamic issues.
  • Act as the Lead Project Manager for new site programs, including collaborating with individual company departments.
  • Participate in financial, business, and negotiation skills through contract negotiations and financial presentations for clients nationwide.
  • Successfully complete training in the management development program for promotion to Division Manager.

Education & Experience

  • Required five (5) plus years experience as an Account Manager in the healthcare sector.
  • Bachelor's degree in Business, Finance or Economics from a four-year college or university; Health Science preferred.

About Us

As a national leader in providing physician office-based infusion services, we offer unparalleled capabilities for optimal patient care, comfort, compliance, and clinical outcomes in an outpatient setting. We manage Office Infusion Centers on behalf of physicians, hospitals, and medical institutions, encouraging in-office treatment for optimal patient care. Our company is headquartered in Sugar Land, Texas, a suburb of Houston, where we have helped establish and manage hundreds of infusion centers nationwide. We use our clinical and business expertise to provide integrated solutions to improve all aspects of the infusion program, all while delivering peace of mind to our clients and their patients.


Studies show that the physician office infusion center setting provides significant site of care benefits for patients, communities, and payors, including superior clinical outcomes and lower cost of care. Overall patient satisfaction at Healix-managed infusion centers soars, with 98% of patients rating their care as excellent. Our physician clients rely on Healix to handle all facets of infusion center operations, including drug purchasing, revenue cycle management, managed care programs, and clinical staffing. As Healix continues to leverage unique industry expertise in management and service markets, we are dedicated to maintaining focus on patient and physician peace of mind.

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