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Food Service Coordinator-1

6 months ago

Chicago, United States Fresh Thyme Farmers Market Full time

If you're someone who has a genuine desire to help people live better and healthier lives, join us as we work to be a trusted resource in our communities, offering real people, real food at real affordable prices across the Midwest. If you are ready to immerse yourself in an environment, that helps shoppers naturally, intuitively, and enjoyably find real, honest, affordable goodness to meet them wherever they are on their wellness journey, we'd like to hear from you. Join us to begin YOUR journey and be a part of the Fresh Thyme Market Team

Fresh Thyme Rewards

  • Weekly pay
  • Scheduling flexibility
  • Paid parental leave
  • Team member discount
  • Career growth opportunities
Are you passionate about the retail grocery market and organic products? Are you a leader? Are you ready to join one of the fastest growing companies in the retail grocery market? If so, Fresh Thyme Farmers Market is the place for you Our unique business model, fast paced and growing environment, promote from within culture, and excellent benefits make Fresh Thyme the best employer in the grocery market. Careers have been blooming at Fresh Thyme since our inception in 2012 - yours should be no different

The Coordinator team member plans, directs and supervises team members in the day to day operations of their respective department area. Delivers exceptional customer service by managing the day to day ordering, receiving, stocking and displaying of related products to maximize profits. Maintains department cleanliness and adheres to all food safety processes.

Essential Duties & Responsibilities
  • Assists in scheduling, staffing selection, and hiring to achieve staffing needs
  • Promotes succession planning by providing career paths, identifying development needs for their respective departments team, and being involved with and accountable for promotion decisions
  • Supports disciplinary actions and makes recommendations concerning discharge
  • Attain P&L budgeted goals, achieving sales, labor and margin plans for the department
  • Reviews sales goals, supply costs, stock loss/shrink results and goals
  • Models exceptional, fast and friendly customer service
  • Reviews Customer Survey and customer feedback from previous day or week
  • Prepares, packages, stocks store and display merchandise appropriately
  • Price change compliance
  • Food safety compliance
  • Ordering of manual ordered items
  • Supervises, trains and manages their Department Team in the absence of the Dept. Manager to:
    • Stock (including washing, bundling and trimming) rotating, and merchandise facing products according to department procedure
    • Ensure all inferior out of code products are not sold and removes from display
    • Ensure all products are accurately priced and sales prices are maintained and up to date
    • Provides consultation to customers when needed regarding consumer products
    • Execute ad set compliance including signage
    • Ensure the backroom is neat and organized
    • Meet or exceed sales floor conditions expectations in respective department
  • Ensures their departments team members are thoroughly trained in all aspect of their jobs and have completed all required training
  • Promotes a safe work environment
  • Reliable and consistent attendance required
  • Proper usage of production planner and fresh dashboard
  • Other daily tasks as required
Education and Experience
  • High school diploma or its equivalent required
  • 2-3 years of related retail experience
  • One year of management experience
  • Previous experience in a natural foods industry is a plus.
Knowledge, Skills, and Abilities
  • Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction
  • Demonstrated ability to resolve conflict and by addressing root cause issues
  • Demonstrated ability to manage multiple tasks
  • Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions
  • Demonstrated ability to consult with customers on all areas pertaining to their department
  • Demonstrated ability to lead an organization that practices working safely at all times
  • Demonstrated ability to mentor team members in all areas of the organization including team members in hourly positions.
  • Successful completion of all required certifications
  • Serv Safe Certification
Job Function Analysis

Physical Demands
  • Sit Rarely 1-2 hours
  • Stand Continuously 1-8 hours
  • Walk Continuously 2-8 hours
  • Drive Frequently 2-4 hours
  • Balance Frequently 34-66%
  • Bend Occasionally 1-33%
  • Climb (2-6 ft) Occasionally 1-33%
  • Crawl Occasionally 1-33%
  • Crouch/Squat Occasionally 1-33%
  • Kneel Occasionally 1-33%
  • Reach (forward & overhead) Frequently 34-66%
  • Twist (45 degrees at waist) Occasionally 1-33%
Lifting/Carrying
  • 0-10 lbs. Occasionally 1-33%
  • 11-25 lbs. Occasionally 1-33%
  • 26-50 lbs. Occasionally 1-33%
  • 51-100 lbs. Never 0%


Repetitive Motion

Right & Left Grasping Frequently 34-66%

Fine Manipulation Occasionally 1-33%

Pushing and Pulling Occasionally 1-33%

Lower extremities Never 0%

Environmental Conditions:

Some extreme temperatures are possible. Some ventilation and exhaust fans.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.