Medical Management Care Coordinator

2 weeks ago


New York, United States VNS Health Full time

Overview We invite you to come be a part of a growing, cutting-edge health plans department and leading home care

organization with over 130 years in the business. In this role, you’ll be responsible for efficiently handling

authorization/service requests, collaborating across departments to resolve issues promptly, and ensuring effective

and timely delivery of services.

Compensation: $20.98 - $26.23 Hourly What We Provide Referral bonus

opportunities Generous paid time off (PTO), starting at

20

days

of paid time off

and 9 company holidays Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and

Disability Employer-matched retirement saving funds Personal and financial wellness programs Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care Generous tuition reimbursement for qualifying degrees Opportunities for professional growth and career advancement Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities What You Will Do Creates and modifies authorizations and/or orders for new and existing Members in an accurate and timely manner Researches, troubleshoots, resolves authorization and/or order processing issues and discrepancies Completes activities, including but not limited to, inbound/outbound calls, as assigned, faxes and emails Coordinates with Providers and Members regarding authorization requests and/or activities Communicates with Care Management, Member Services, Membership and Eligibility and other internal departments regarding Member services, authorization requests and issues

Qualifications Education: High School Diploma or equivalent required

Work Experience: Minimum of two years of experience in a customer service role required Excellent oral and written communication skills required Advanced personal computer skills, including Word, Excel or Access required Utilization Management experience preferred

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