Care Coordinator

4 weeks ago

New York, United States Rendr Full time

**Discover Better Health Careers with Rendr**

**Who We Are**

Rendr is the leading primary care focused, multi-specialty medical group dedicated to serving the Asian community in New York City. We strive to provide world-class, value-based health care with kindness at more than 100 clinical offices throughout Brooklyn, Manhattan, Queens, Staten Island, and Nassau County.

**Why Join Rendr?**
- Opportunities for professional growth and development.
- Competitive salary and benefits package. **_(Salary is based on previous experience and years of service.)_**:

- Join a team that values employee, embraces diversity, and is committed to making a meaningful impact within our communities.

**Benefits We Offer**:_(eligibility based on hours with Rendr)_**
- Medical, Dental, and Vision Insurance
- 401k with Company Match
- Paid Time Off
- Paid Holidays/ Floating Holiday(s)
- Commuter Benefits
- Health Savings Account/ Flexible Spending Account/ Dependent Care Account
- Annual Performance Bonus

**Job Position**:
Rendr is seeking for a Care Coordinator who will be responsible for guiding chronically ill patients through the health care system by assisting with access issues, developing relationships with service providers, and tracking interventions and outcomes. The Care Coordinator will act as the team leader, will provide direct services to patients including the completion of needs assessments, development of patient focused care plans, periodic reassessments, and overall comprehensive service coordination. The Care Coordinator is ultimately responsible for the overall provision and coordination of services to assigned patients caseload.

**Essential Functions**
- Provides direct service to a caseload of approximately 65+ patients, any collateral person, and their children
- Screens for functional scale eligibility, conducts initial assessments, and periodic reassessments of patients’ needs including medical, mental health, substance use, financial, housing and support needs
- Provides crisis intervention and health education services as needed
- Develops patient focused care plans with documented input and approval from other providers and the patient in compliance with Health Home standards
- Work with the medical staff to develop, implement, and coordinate the care plan for patients with chronic diseases, such as diabetes, asthma, congestive heart failure, hypertension, mental health condition, and substance abuse etc, based on the Health Home chronic disease care coordination model standards
- Conducts home/field visits and maintains patient contact in accordance with program standards
- Coordinates patient services with internal and external service providers through regular case conferencing
- Ensures appropriate record documentation from all members of the case management team
- Assist in coordinating care with pharmacies, insurance companies, hospital discharge planning and other providers in the Network
- Facilitates related services for health center patients as appropriate with respect to their confidentiality and privacy
- Ability to handle protected health information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA)
- Perform other duties as assigned by Manager

**Qualifications**
- BA/BS Degree is required
- 2 years of care coordination is preferred
- Bilingual in English and Chinese required
- High level of professionalism and strong sense of responsibility
- Good communication skills: kind, compassionate, patient interaction with patients and team
- Multitasking ability

Rendr is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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