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E-Commerce Manager

2 months ago

Long Island City, United States Housing Works Full time

Description

Housing Works requires employees working in our Health Services division to be fully vaccinated against COVID-19, unless approved for a legal accommodation. If you need an accommodation for any reason, including related to this job requirement, please contact Human Resources.

Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at recruitment@housingworks.org

Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State's first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit www.housingworks.org

Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.

Benefits:
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.

Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Compensation Range: $25/hr - $28/hr commensurate with experience

Overview:

The eShop Manager is responsible for the measurable productivity and growth of the Housing Works online business and brand. With experience in both online retail and resale this candidate should possess merchandising and photography skills while continuing to grow expertise in SEO (search engine optimization) and digital marketing. Always curious for new ways to engage the customer, the eShop Manager will work cooperatively with the In-kind Donations, PDC and Marketing Departments to grow our online presence while surpassing monthly sales targets that contribute directly to Housing Works financial plan.

Responsibilities:

  • Uphold a brand image that appeals to customers and articulates our most important differentiators and product benefits by creating standards that enhance and solidify our aesthetic and provide an omni-channel experiences
  • Oversee eShop Coordinator and any temporary/intern position
  • Oversee marketing and advertising activities to ensure consistency with product line strategy
  • Monitor and research trends to identify key issues and opportunities
  • Participate in marketing meetings geared to develop the online shopping experience and increase revenue
  • Examine sales-related metrics to inform restocks
  • Manage storage and processing space
  • Stay in compliance with systems that best support incoming product flow and shipping
  • Record and report on daily, weekly and monthly sales data as needed
Secondary:
  • Reviewing the security of checkout pages and payment procedures
  • Scheduling and communicating site maintenance, as needed
  • Adhere to the fulfillment schedule
  • Continue the development of pricing strategies
Minimum Requirements
  • College degree preferred or at least 2 years minimum experience in the e-commerce field
  • Extensive knowledge of the internet resale industry
  • Visual display experience, creative visual merchandising skills
  • Ability to train and motivate volunteers and trainees
  • Strong organizational and follow up skills, manages time wisely
  • Photography experience and computer proficiency required, ability to take, upload and edit clear photographs
  • Flexibility in schedule-weekends, holidays and some over time may be required.