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Customer Service 1

1 month ago

Union City, United States Pilot Freight Service Full time

** Customer Service 1**

**Job Category****:** Last Mile **Requisition Number****:** CUSTO03999 Showing 1 location **Job Details**

**Description**

**Pilot Freight Services** is seeking full time **Customer Service Representatives** to work for our Union City Station, located in **Union City, CA.** Varying hours; must be available to work nights and weekends.

**Responsibilities:**

* Frequent and accurate communication to customer, cartage agents, and other station and company personnel.

* Provide rate quotes on shipments

* Track & trace shipments progress and resolve any problems

* Coordinate recovery and delivery schedules with various cartage agents and reliably relay information to all parties concerned in a timely manner

* Update customer sheets

**Qualifications:**

* Must have some Customer Service background

* Must be detail-oriented

* Must have excellent computer and communication skills

* Must have the ability to multi-task in a high-paced environment

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Experience**

**Licenses & Certifications**

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)