Current jobs related to Customer Service Representative - Union City - Snap-tite Hose


  • Union City, United States Wesco Full time

    Wesco - 1881 West State Road 84 [Customer Service Representative] As a Customer Service Representative at Wesco, you'll: Respond to customer inquiries by telephone, e-mail, and/or walk-ins to provide inquiry or problem resolution; Resolve mostly routine and some non-routine, more complex problems and communicate solution or requested information to the...


  • Union City, Georgia, United States Classic Collision Inc Full time

    Customer Service Representative Job DescriptionClassic Collision Inc is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support throughout the repair process.Key Responsibilities:Explain and Educate:...


  • Union City, Georgia, United States Classic Collision Inc Full time

    Customer Service RepresentativeClassic Collision Inc is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support throughout the repair process.Responsibilities:Explain and educate customers on the repair...


  • Union, United States Genuine Parts Company Full time

    Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. JOB DUTIES: - Responds to basic customer inquires regarding products, provides quotes, and han Customer Service Representative, Customer Service, Representative, Business Systems, Retail, Automotive,...


  • Union City, California, United States iFLY Full time

    Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you have a knack for sales and communication? We're seeking a Customer Service Representative to join our team at iFLY, a global leader in indoor skydiving experiences. As a CSR, you'll be the first point of contact for our customers, providing top-notch...


  • Union City, United States CRG Full time

    Title: Customer Service Representative (CSR) Location: Union City, CA Hours: 8:00-4:30pm (Onsite) Duration: 23 weeks (Opportunity for extension) Pay: $19 an hour Job Description: As a Customer Service Representative, you will ensure we deliver on our promise of outstanding service. Youll work with customers, business partners, and drivers to make sure we...


  • Union City, United States CRG Full time

    Title: Customer Service Representative (CSR)Location: Union City, CAHours: 8:00-4:30pm (Onsite)Duration: 23 weeks (Opportunity for extension)Pay: $19 an hourJob Description:As a Customer Service Representative, you will ensure we deliver on our promise of outstanding service. You’ll work with customers, business partners, and drivers to make sure we are...


  • Union, Kentucky, United States United Dairy Farmers Full time

    Customer Service RepresentativeAt United Dairy Farmers, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you'll be the face of our company, providing exceptional service to our customers and ensuring their satisfaction with every interaction.Key Responsibilities:Greet customers with a warm and...


  • Union, Kentucky, United States Michael's Inc Full time

    Customer Service RepresentativeAs a Customer Service Representative at Michaels, you will be responsible for providing exceptional customer service to our valued customers. Your primary goal will be to ensure that every customer leaves the store satisfied with their shopping experience.Key Responsibilities:Assist customers in finding the products they...


  • Union, United States Elwood Staffing Full time

    Contract-to-hire Opportunity! Company Profile. Global logistics leader. Nearly 1000 warehouse locations worldwide. Over 100,000 employees. What's in it for you? Elwood Professional associates are eligible for a comprehensive and competitive benefits Customer Service Representative, Customer Service, Representative, Retail, Staffing, Service


  • Union, Kentucky, United States United Dairy Farmers Full time

    Customer Service RepresentativeAt United Dairy Farmers, we're looking for a Customer Service Representative to join our team. As a Guest Service Associate, you'll be the face of our store, providing exceptional service to our customers and ensuring a positive shopping experience.Key Responsibilities:Greet customers with a warm and welcoming smileAnticipate...


  • Union, Kentucky, United States United Dairy Farmers Full time

    Customer Service RepresentativeAt United Dairy Farmers, we're looking for a Customer Service Representative to join our team. As a Guest Service Associate, you'll be the face of our store, providing exceptional service to our customers and ensuring a positive shopping experience.Key Responsibilities:Greet customers with a warm and welcoming smileAnticipate...


  • Union City, Georgia, United States WESCO International Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at WESCO International. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers through various communication channels.Key ResponsibilitiesRespond to customer inquiries in a timely and professional...


  • Union, United States LifeStation Full time

    Pay: $37,000 overtime eligibility- WEEKLY PAY - Open Shift: 12:30 pm - 9:00 pm with Sunday and a weekday off. - This is a FULL TIME and IN-OFFICE role based out of our Union, NJ headquarters. - Here at LifeStation, our mission is to leverage innovati Customer Service Representative, Customer Service, Representative, Retail, Healthcare


  • Union, United States LifeStation Full time

    Pay: $37,000 overtime eligibility Regular Bonuses - WEEKLY PAY - Open Shift: 12:30 pm - 9:00 pm with Sunday and a weekday off. - This is a FULL TIME and IN-OFFICE role based out of our Union, NJ headquarters. - Here at LifeStation, our mission is to Customer Service Representative, Customer Service, Representative, Retail, Healthcare


  • Union, Kentucky, United States Meijer Full time

    Customer Service RepresentativeAs a Customer Service Representative at Meijer, you will be responsible for providing exceptional customer service in a fast-paced retail environment. Your primary goal will be to build rapport with customers, respond to their inquiries in a timely and efficient manner, and provide assistance with their shopping needs.Key...


  • Union, Kentucky, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need.Responsibilities:Assist customers with U-Haul products and...


  • Union, Kentucky, United States Innovative Cleaning Services Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Respond to customer...


  • Texas City, Texas, United States Super Service Full time

    Job Title: Telesales RepresentativeSuper Service is seeking a highly motivated and customer-focused Telesales Representative to join our team. As a Telesales Representative, you will be the first point of contact for our customers, providing exceptional service and support to ensure a positive experience.Key Responsibilities:Field inbound and outbound...


  • Union, Kentucky, United States United Dairy Farmers Full time

    Customer Service RepresentativeAt United Dairy Farmers, we're looking for a Customer Service Representative to join our team. As a Guest Service Associate, you'll be responsible for providing exceptional customer service to our guests. Your duties will include greeting guests with a warm and authentic hello, ensuring the store is prepared and ready for...

Customer Service Representative

2 months ago


Union City, United States Snap-tite Hose Full time
Summary/objective:

The Customer Service Representative is responsible for ensuring our customers and outside sales force receive the highest level of service and support while assisting to place orders, generate quotes and handle their questions and/or concerns.

Essential functions
  • Interacts with customers via telephone, email, or online chat to provide information regarding the company's products and provides customer support in placing orders.
  • Provides quoting information to customers based on their requirements which includes but is not limited to pricing, turnaround time, shipment methods, etc.
  • Collects information via fax, phone and written request for customer orders and enters required data to generate a purchase order for processing.
Additional Responsibilities
  • Educates customers on the features and benefits of products offered that fit their needs.
  • Processes customer product issues through submitting RMA's to the quality department for review and investigation.
  • Ships and processes customer requests for samples and literature.
  • Works closely with the outside sales team to ensure the accuracy of information provided for customer quotes, shipments, and turnaround times.
  • Communicates effectively with necessary departments regarding customer order completion, shipment, and complaints.
Requirements

Competencies
  • Must possess strong written and oral communication skills to allow for effective collaboration in a cross functional environment.
  • Must possess proficient computer skills including working knowledge of MS Office Suite
  • Must be detail oriented and possess strong analytical and problem-solving skills.
  • Must be a service-oriented individual who is able to resolve customer grievances.
Work environment
  • Primarily in office
  • Limited to no weekend or evening work.
Physical demands
  • Up to 10lbs of force exerted occasionally.
  • Up to 5lbs frequently
  • Significant sitting
Travel required.
  • Required to travel to unassigned facility a minimum of once per week and is based on company needs.
Required education and experience
  • High School diploma or equivalent.
  • A minimum of 1 year customer service experience required.
Preferred education and experience
  • Previous working knowledge of GP


Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Salary Description

$18-$20 per hour