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Accounts Payable Coordinator
3 months ago
At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.
**PRIMARY FUNCTION/GENERAL PURPOSE OF POSITION:**
Liaison between the local markets and Accounts Payable and Workflow processing.
**EMPLOYMENT QUALIFICATIONS:**
Requires Associates degree level of knowledge in order to perform calculation, enter data and deal effectively with departments.
+ Requires previous work experience in accounts payable functions.
+ Requires previous experience using personal computers and various computer software.
+ Requires the ability to work well with others and guide staff through the new processes and procedures.
+ Requires excellent customer service and communication skills for effective interactions with Accounts Payable, suppliers, and management.
**ESSENTIAL JOB FUNCTIONS:**
1. Liaison for local market and Accounts Payable.
+ Distribution of all non-purchase order invoices to departments for coding and approvals, through OnBase Workflow.
+ Auditing all invoices for compliance of the local system authorization policy.
+ Submission of invoice to Accounts Payable on a pre-set schedule for timely processing and or the scanning of invoices into OnBase Workflow.
+ Submission of W-9 forms for new vendors.
+ Recommends changes to local system supplier payment terms.
+ Works with Accounts Payable staff, suppliers, and managers to resolve issues in a timely manner.
+ Works with Accounting staff to facilitate appropriate monthly accruals of non-PO invoices.
+ Maintenance of all Recurring payments regarding yearly escalations and department notification upon expiration of agreements, contracts or leases.
2. OnBase Workflow Super User:
+ The routing of all non-purchase order invoices to departments for coding and approval.
+ Local system review for Authorization policy compliance and complete coding.
+ Routing of all invoice to Accounts Payable for processing.
+ Proper distribution of problem invoices for resolution.
+ Training for all users on software and policies.
+ Produce weekly aging reports to appropriate member of Finance.
+ Send out weekly email reminders to queue owners to process invoices within 3 days, or as recommended by Accounts Payable.
+ Submit requests to support staff for all changes necessary for proper queue management.
+ Continue to work with Accounts Payable Management for best practices.
3. Consistent with our mission demonstrates a commitment to exceptional customer satisfaction to all parties that employee interfaces with. Appropriately assesses who our customers are (e.g. anyone the individual has a responsibility to serve inside and/or outside the Health System). Conducts self in a polite, forthright manner, articulately communicating with others using discretion, judgment, common sense and timeliness in customer service decision-making.
4. Learn and utilize continuous quality improvement principles in daily work.
5. Maintain professionalism in the performance of responsibilities, continually monitoring success in meeting expectations of both internal and external customers. This includes:
+ Demonstrating confidence and competency
+ Projecting a positive and helpful image of the Procure to Pay department to other departments as well as external suppliers, customers, etc.
+ Answering phones in a professional, timely manner, directing all calls to the appropriate personnel if call came to the wrong place
+ Facilitating communication between customers and department, asking appropriate questions to determine needs of customers and being responsive to those needs.
+ Being proactive to educate internal and external customers as to the services that can be provided by yourself and your department, offering assistance when appropriate, or refer customer to the department/individual that can fulfill the request.
+ Offering alternatives if unable to give requested results.
+ Meeting all committed deadlines or providing timely explanations as to why a deadline must be extended.
+ Returning voice mail and emails in a timely manner.
+ Maintain confidentiality at all times.
+ Being cautious of what is said in the presence of others (i.e. social conversations, confidential information, work frustrations, etc.)
6. Support and encourage a harmonious working relationship within the department and other departments. This includes:
+ Maintaining an approachable demeanor in all interactions with others.
+ Being a team player by being aware of coworkers workload and helping to reach departmental goals and optimum patient satisfaction.
+ Utilizing the identified strengths of each individual to maximize the quality of the departments operation.
+ Acknowledging when co-worker has been helpful.
+ Being prepared to deliver quality service when the unexpected occurs (i.e. short staff, special requests, etc.)
**OTHER JOB FUNCTIONS:**
Other duties or special projects as assigned.
Many of our opportunities reward* your hard work with:
Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
*Benefits offerings vary according to employment status
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health Youngstown, Ohio or Bon Secours Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com
