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Idlewild Food and Beverage Manager
2 months ago
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Idlewild Food and Beverage Manager
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locations
Idlewild & Soakzone, PO Box C, Ligonier, PA 15658, United States of America
posted on
Posted 3 Days Ago
job requisition id
JR104387
Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.
Palace Entertainment owns and operates some of the country’s largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest Amusement Park, Lake Compounce, the world’s first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.
Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.
We are actively seeking an F&B Manager with pioneering leadership to spearhead the creation and development of our Food and Beverage department. If you thrive on innovation, have a passion for culinary excellence, and envision building something extraordinary, we want to hear from you
The Food and Beverage manager reports to the General Manager and oversees the daily operation of the F&B department by coordinating department personnel, supervising food safety and quality standards, developing and implementing department operating procedures, maintaining facilities and equipment, and ensuring the development and revenue growth of the department.
We are currently looking for a:
Idlewild Food and Beverage Manager
Roles & Responsibilities:
Roles & Responsibilities
Support a guest-first approach towards park operations
Develop a Food and Beverage team by coordinating hiring, training, scheduling and coaching activities
Ensure all food outlets are run efficiently and service standards are implemented and maintained
Act as quality assurance inspector to ensure food is high quality
Enforce preparation/food handling standards, including designated portion control
Ensure Safety Critical Checklists are completed daily
Comply with health department and food service department policies
Ensure food service equipment and facilities remain in good working order
Oversee proper cleaning and sanitation of food units in accordance with health code regulations and other regulatory guidelines
Investigate and resolve guest complaints related to food quality or service
Develop menus, recipes, and cost cards for all locations following company guidelines
Ensure all food and beverage items are presented to guest in a visually appealing and appetizing manner
Coordinate regular food and beverage deliveries from various vendors and complete monthly inventories
Mange all financial aspects of the department while maximizing revenue and cost-savings opportunities. Prepare necessary reports; develop and reconcile budgets; analyze productivity, equipment and supply costs; etc.
Oversee all aspects of kitchen management including cost of sales, inventory control, purchasing, receiving and pricing. Effectively manage waste/spoilage
Take an active role in the creation of line schedules, budgeting, and forecasting within the F&B department
Maintain safe working conditions for all team members
Oversee all department scheduling and timecard corrections or adjustments
Manage time off requests to ensure there is adequate staffing while also managing overall labor costs
Ensure all standard operating procedures for revenue and cost control are in place and consistently utilized
Responsible for ensuring cleanliness, sanitation, and safety in all kitchens and food stands throughout the park
Must be able to evaluate and select among alternative courses of action quickly and accurately
Must work well in stressful, high-pressure situations while maintaining composure and objectivity
Establish quantity and quality output standards for personnel in all positions within the
Ensure all legal requirements are consistently adhered to including wage, hour, labor, and federal, state and/or local laws, as well as complying with all health and safety regulations
Report hygienic or maintenance issues in a timely manner
Properly handle, label, stock and store products including chemicals and cleaning supplies (age restrictions apply)
Cooperate with other departments to provide a positive guest experience
Complete additional duties as assigned
Education and Experience:
Minimum of three years management experience in food and beverage hospitality venues. This position normally requires a professional level of knowledge in food and beverage services equivalent to that which would be acquired through the completion of a bachelor’s degree in hospitality, business, or related field. Demonstration of directly related work experience may be considered in lieu of the educational requirement.
ServSafe Management Certification required or the ability to attain
RAMP server/ seller training completion
Languages:
English
Skills:
Communication – Highly developed interpersonal, verbal, and written communication skills, including presentation skills; ability to communicate clearly, concisely, and persuasively with a wide range of diverse personnel; capacity and willingness to promote collaboration and sharing
Leadership – Inspire others to achieve results, establish credibility throughout the organization and maintain a visible leadership role in appropriate industry, community, and business organizations as necessary
Problem
Solving/Analysis:
Define problems, research, and collect data, draw valid conclusions, and execute remedial strategies in a timely manner; submission of weekly reports to General Manager and Park team
Project Management: Understand and manage projects from concept to completion. Develop and achieve strategic objectives, plans and time schedules; organize and manage competing priorities, while maintaining a steadfast commitment to detail; Manage the operations expense budget in compliance with corporate purchasing procedures
Executive Presence – Represent the Company well internally and externally; convey a professional and positive image of the organization and business affiliates
Flexibility – Handle multiple priorities simultaneously; maintain a flexible work schedule to meet changing demands for multiple concurrent projects
Initiative and Adaptability – Take initiative and execute plans to accomplish strategic objectives in a fast-paced, evolving environment. Ability to handle high-pressure situations, meet the demands of constant deadlines and coordinate multiple priorities in a dynamic environment
Computer Proficiency – MS Office Suite (Excel, Word, Outlook, PowerPoint); Palace Applications as required
Other:
Must be at least 18 years old
Must be willing to work long hours, evenings, weekends, and holidays during peak season of April through October
Capability to lift moderate weight up to 50 lbs
Ability to stand, bend, reach, and twist
Ability to work in various weather and temperature conditions, including high heat and humidity
Ability to stand for long periods of time and walk long distances within the park
Maintain confidentiality of park operations and revenue at all times
Demonstrate excellent Guest Service and maintain a professional image at all times
Team member benefits:
Why Palace Entertainment?
We truly believe that where you work matters and, as a theme park company, we like to think we know a thing or two about what makes people happy.
Palace Perks and Benefits:
Competitive compensation
Management Incentive Plan
Comprehensive health and wellness package
401k Savings and Investment plan
Free admission to Palace Parks in the continental US
A generous paid time off program in which the benefits increase with your tenure with the company
When you join Palace Entertainment, you do more than simply advance your career. You become part of the Palace family, a group of talented people who drive innovation, embrace change, and deliver results.
If you’re ready to join our amazing team, please apply by clicking on the link above. You may also visit our website at
www.palaceentertainment.com
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Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it So once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you
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