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Customer Service Representative

2 months ago

Frankfort, Kentucky, United States SPG Green Garden Country Club Full time
Job Overview

We are thrilled to present an exciting opportunity within our evolving food and beverage, event, and banquet services at SPG Green Garden Country Club. We are seeking enthusiastic individuals, whether experienced or new to the field of guest services, to become integral members of our customer service team.


Position Responsibilities

Bartenders and Servers

  • Possess a solid understanding of beverages and cuisine, ensuring exceptional service to patrons.
  • Demonstrate a proactive approach and excel in a dynamic, fast-paced setting.
  • Collaborate effectively within a team-oriented environment.
  • Assist food runners, drink runners, and bussers in their duties.
  • Maintain cleanliness of bar and service areas, showcasing meticulous attention to detail.
  • Be available for a variety of shifts, including evenings, weekends, and holidays.

Greeters and Runners

  • Promptly deliver cold beverages to guests with enthusiasm and a friendly demeanor.
  • Serve hot, freshly prepared meals to guests in a timely manner, ensuring a delightful dining experience.
  • Guide guests to their designated areas and assist with setup for an enjoyable visit.
  • Encourage guests to explore our diverse food and beverage offerings.
  • Both roles demand the highest standard of customer service.

Compensation and Benefits

  1. Wages will vary based on the position accepted.
  2. Base pay will be influenced by potential gratuities.
  3. Flexible scheduling options and competitive compensation.
  4. Discounts on golf, apparel, and dining services.