Client Partner- Financial Services

3 months ago

Atlanta, United States Slalom Full time

Client Partner-Financial Services

Director/Sr Director

Location: Atlanta, GA

At Slalom, personal connection meets global scale. Our vision is to enable a world in which everyone loves their work and life. We help organizations of all kinds redefine what's possible, give shape to the future-and get there. Slalom Atlanta is seeking a dynamic, outcome-focused Client Partner to make a local impact and grow our Financial Services client portfolio.

What You'll Do

Slalom Atlanta seeks an experienced Financial Services leader to join its growing practice and help define and grow our presence in the Financial Services space.

We're looking for a Client Partner who has experience building and managing a Financial Services book of business, is a coach and leader of people, and has expertise in Financial Services. This leader will drive the overall growth of the Financial Services business through a combination of business development, relationship management, industry expertise, oversight of delivery work, and consultant and overall thought leadership.

At Slalom, Client Partners are closely engaged with their clients. They understand their client's strategies and objectives, environment, and industry. Our Client Partners proactively identify opportunities to help clients meet their objectives and to address obstacles and constraints by leveraging Slalom services and offerings. They are highly aware of the delivery work in which Slalom is engaged and work with the team to drive excellent delivery, and as a leader in the market, they ensure we exemplify Slalom's core values in our delivery and interactions with clients, recruits, and the overall market.

  • Drive Results - Exhibit a relentless drive to realize goals and deliver excellent outcomes across complex engagements. Develop and execute effective sales strategies to drive business growth, expand market share, and meet or exceed revenue targets. Respond to critical escalated issues, understand priorities, and drive alignment across teams. Maintain oversight of work and deliverables to ensure client value.
  • Provide Industry Leadership and Expertise - Demonstrate a deep understanding of trends and value drivers in Financial Services (across various Financial Services verticals), existing and emerging technology environments, and opportunities for transformation. Contribute to the Slalom brand, and knowledge capital, participate in key industry marketing efforts, and link current trends to an Atlanta-based market strategy. Bring other Slalom consultants along to learn about the industry and support client discussions as our local Financial Services expert.
  • Develop and Manage Financial Services Accounts - Lead development of client-centric account strategies and Go to Market plans. Understand and contribute to our Financial Services business's financial health and P&L, from a revenue and utilization goals perspective. Drive $10+ million in annual revenue at priority clients in Financial Services. This is in collaboration with practices, key alliances, and other Slalom markets. Manage business and market development activities to generate sales pipeline.
  • Relationship Management - Effectively connect and drive meaningful dialog with a CXO and VP level audience while engaging at all levels of an organization within Financial Services. Inspire trust and address client's priorities with speed and effectiveness. Self starter who can work effectively with a team in the areas of client relationship building and managing customer satisfaction.
What You'll Bring
  • 10+ years of Financial Services leadership experience within consulting and client management/leadership experience, ideally within a formal management/technology consulting environment
  • The ability to effectively balance business development, contracting/negotiating, solutioning, client engagement, delivery excellence enablement, operations/financial management and team/people management all in a single role
  • Experience within the Fintech Issuer, Provider and Service Provider space, as well Retail and Consumer Banking experience is preferred
  • Creative solutions to the most complex challenges affecting Financial Services clients
  • Well developed and transferable relationships within the Atlanta Financial Services industry
  • Atlanta-based network within various Financial Services segments and clients
  • Understanding of traditional Front, Middle and Back-office processes, tech, and operations
  • Prior experience collaborating with strategic partners, with a focus on AWS, Salesforce, Google, Microsoft, Snowflake, Databricks, etc. to develop client solutions is preferred
  • Demonstrated experience delivering high-impact consulting services, previous P&L and direct revenue responsibilities, and thought leadership
  • Consistent track record of client and employee satisfaction
  • Experience rallying teams, building community, and helping grow and expand a client portfolio
  • The desire to work with a truly dynamic and exciting team, with a willingness to "roll-up your sleeves" to get things done
  • Self-directed and motivated to continuously improve processes to exceed expectations and help promote a best-in-class organization

About Us

Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In six countries and 45 markets, we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running. Learn more at slalom.com.

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer additional benefits such as a yearly $350 reimbursement account for any well-being related expenses as well as discounted home, auto, and pet insurance.

Slalom is committed to fair and equitable compensation practices. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.

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