We have other current jobs related to this field that you can find below
-
Customer Service Representative
4 months ago
Frisco, United States Jobs4U Full timeJob DescriptionJob DescriptionWe are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience...
-
Customer Service Representative
3 months ago
Frisco, United States Air Repair Pros Full time* Frisco, TX, USA * $16.00 * Hourly * Full Time *50/50 company-matched BCBS health insurance and a retirement plan.* of **Frisco, TX** is looking to hire a **full-time Customer Service Representative** to answer customer calls and dispatch our technicians. Are you a customer service professional who loves working with people but is ready to **be home in...
-
Franchise Support Representative
3 months ago
Frisco, United States KidStrong Full timeJob DescriptionJob DescriptionBenefits:401(k)Bonus based on performanceCompetitive salaryEmployee discountsHealth insurancePaid time off Are you looking for that workplace where you can be part of a fun, energetic, and professional team that loves what they do? Our corporate office is growing and we are looking for a Franchise Support Representative to join...
-
Support Center Representative
3 weeks ago
Frisco, United States NCR Atleos Full timeAbout NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Support Center Representative Location: Frisco, TX ***1st, 2nd & 3rd Shifts...
-
Customer Service Representative
2 days ago
Frisco, Texas, United States Public Storage Full timeJob Title: Customer Service RepresentativeCompany: Public StorageWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their storage needs are met and exceeded.You...
-
Client Support Specialist
5 days ago
Frisco, Texas, United States Tenet Florida Physician Services, L.L.C. Full timeJob Title: Support Service RepresentativeJob Summary:The Support Service Representative is responsible for delivering essential clerical assistance while managing medical documentation, including medical records, Explanation of Benefits (EOBs), UB92 forms, and detailed billing statements for both internal and external stakeholders.Key Responsibilities:Handle...
-
Patient Services Representative
7 days ago
Frisco, United States MMC Group Full timeThroughout the past 25 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive...
-
Entry Level Customer Service Representative
3 days ago
Frisco, United States HAI, inc Full time $40,000 - $60,000Job DescriptionJob DescriptionAre you tired of having the same routine every day? Are you looking for a dynamic, fun-filled business environment? Do you find joy in interacting with people? Are you looking for a growth opportunity? If your answer is yes, then our Entry Level Customer Service Representative position might be what you are looking for! We are...
-
Patient Services Representative
6 days ago
Frisco, United States MMC Group Full timeThroughout the past 25 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive...
-
Patient Service Representative Lead
4 weeks ago
Frisco, United States CommonSpirit Health Mountain Region Full timeCommonSpirit Health Mountain Region - Patient Service Representative Lead - Frisco, Colorado USD $20.13/Hr. to USD $33.16/Hr. Welcome to CommonSpirit Health Mountain Region: CommonSpirit Health Mountain Region is committed to building healthier communities, advocating for those who are poor and vulnerable, and innovating how and where healing can...
-
Guest Service Representative
2 months ago
Frisco, United States NewcrestImage Full time** Guest Service Representative** **Job Category****:** Hourly Field Positions **Requisition Number****:** GUEST003644 Showing 1 location **Job Details** **Description** NewcrestImage is hiring a Guest Service Representative for our Canopy Frisco property! NewcrestImage is a premier company in the hospitality space that designs, builds and operates...
-
Administrative Support Associate
5 days ago
Frisco, Texas, United States Tenet Florida Physician Services, L.L.C. Full timeJob Title: Support Service RepresentativeJob Overview:The Support Service Representative plays a crucial role in delivering administrative assistance while managing medical documentation, including medical records, EOBs, UB92s, and detailed statements for both internal and external stakeholders.Key Responsibilities:Handle requests for medical records, EOBs,...
-
Patient Service Representative
3 weeks ago
Frisco, United States Collabera Full timeDescription Home Search Jobs Job Description Patient Service Representative Contract: Frisco, Texas, US Salary: $20.00 Per Hour Job Code: 352511 End Date: 2024-09-06 Days Left: 23 days, 3 hours left Apply About the Role: We are seeking a candidate to provide entry-level intake and administrative services for patients being admitted to the hospital or...
-
Customer Service Representative
3 months ago
Frisco, United States David's Bridal Full timeBEST. JOB. EVER! Minimal weekday hours required (join for weekends only!) Generous Team Member discount $400 bonus for every referral hired with NO LIMIT* Competitive hourly pay rates & team bonus Get Paid Early! *Additional terms and conditions apply. At David's Bridal, we empower our customers and our employees to stay true to their dreams and find...
-
Customer Service Representative
2 days ago
Frisco, United States David's Bridal Full timeBEST. JOB. EVER! Minimal weekday hours required (join for weekends only!) Generous Team Member discount $400 bonus for every referral hired with NO LIMIT* Competitive hourly pay rates & team bonus Get Paid Early! *Additional terms and conditions apply. At David's Bridal, we empower our customers and our employees to stay true to their dreams and find...
-
Customer Service
3 months ago
Frisco, United States Northwest Hardwoods Full time** Customer Service (Inside Sales Support)** **Job Category****:** Sal Payroll **Requisition Number****:** CUSTO001087 Showing 1 location **Job Details** **Description** **Customer Service (Inside Sales Support)** Eligible for Overtime Pay, Hybrid (remote and onsite) work schedule after fully trained **Northwest Hardwoods Overview:** Northwest Hardwoods is...
-
Patient Service Representative Lead
3 weeks ago
Frisco, United States CommonSpirit Health Mountain Region Full timeWelcome to CommonSpirit Health Mountain Region: CommonSpirit Health Mountain Region is committed to building healthier communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happenboth inside our hospitals and out in the community. With locations throughout Colorado, Utah, and Kansas, we deliver the same high...
-
Patient Service Representative
2 months ago
Frisco, United States Collabera Full timeDescription Home Search Jobs Job Description Patient Service Representative Contract: Frisco, Texas, US Salary: $20.00 Per Hour Job Code: 351654 End Date: 2024-08-11 Days Left: 29 days, 2 hours left Apply Responsibilities • Interviews patients to obtain demographic and insurance information necessary for medical record identification and bill...
-
Patient Service Representative
4 weeks ago
Frisco, United States Collabera Full timeDescription Home Search Jobs Job Description Patient Service Representative Contract: Frisco, Texas, US Salary: $20.00 Per Hour Job Code: 351654 End Date: 2024-08-11 Days Left: 3 hours left Apply Responsibilities • Interviews patients to obtain demographic and insurance information necessary for medical record identification and bill processing •...
-
Phlebotomist Patient Services Representative
3 days ago
Frisco, United States Global Technical Talent Full timePhlebotomist Patient Services Representative Contract Duration 3+ months Job Description: The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine and for insights into life-defining health decisions. The Phlebotomist Patient Services Representative draws quality blood...
Support Services Representative
2 months ago
JOB SUMMARY
Responsible for accurately scheduling diagnostic procedures. Conducts physician office/patient interviews, and explains hospital procedure guidelines and policies. Coordinates with clinical departments on schedule modifications.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Others may be assigned.
- Responsible for obtaining complete and accurate clinical, demographic and financial information during the scheduling process. Enters data in scheduling system or other applications. Provides the customer with prep and other appointment instructions.
- Follows guidelines for special requests/Stat/schedule modification procedures and coordinates communications with clinical areas to accommodate the customers' requests.
- Answers telephone calls according to designated scripting for the scheduling process. Maintains positive customer service at all times, referring unresolved issues to appropriate supervisor.
- Notifies customer of physician order, pre-authorization and other financial clearance requirements.
- Performs functions of other PASU functions or registration when requested.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Minimum typing skills of 35 wpm
- Demonstrated working knowledge of software/system/equipment/PCs.
- Knowledge of function and relationships within a hospital environment preferred
- Advance Customer service skills and experience
- Ability to work in a call center environment
- Ability to receive and express detailed information through oral and written communications
- Course in Medical Terminology preferred
- High achievement in productivity.
- Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy.
- Identifies opportunities to improve patient relations and shorten the time it takes to handle scheduling processes.
- This position requires high-level problem solving and analytical skills, technical accuracy, excellent communication skills and the highest ethical standards.
EDUCATION / EXPERIENCE
Include minimum education, technical training, and/or experience required to perform the job.
- High School Diploma or equivalent
- 1-4 year administrative experience in medical facility, health insurance, or related area.
- 2+ years in Patient Access/Scheduling preferred.
- Some college coursework is preferred
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to sit at computer terminal for extended periods of time
- Occasionally lift/carry items weighing up to 25 lbs.
- Frequent prolonged standing, sitting, and walking
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Hospital administration
- Can work in patient care locations which include potential exposure to life-threatening patient conditions.
- Must be available to work hours and days as needed based on departmental/system demands.
- Resolves Physician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients.
Responsibilities
Include the following. Others may be assigned.
No. Description % of Time Processes requests for medical records, EOB's, Ub92's, and itemized statements to designated business unit contact. 70% Performs various clerical duties such as sorting correspondence, filing, photocopying and scanning and indexing documents. Mail printing, tracking and distribution. 25% Other duties as assigned by Management. 5%
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Computer knowledge: MS Word, Excel, and Outlook
- Strong interpersonal, verbal and written communication skills, excellent listening skills, and organizational skills
- Ability to work in fast pace environment
- Must have demonstrated an ability to learn within a short period of time
- Ability to prioritize and manage multiple tasks
- Healthcare terminology
- Customer Service skillls
- Ability to research and work independently
- Data Entry and 10-key by touch
EDUCATION / EXPERIENCE
Include minimum education, technical training, and/or experience required to perform the job.
- High school diploma or equivalent
- 0 - 3 years business office or related experience
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to sit and work at a computer for extended periods of time
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Office/Team Work Environment