Patient Service Representative

2 weeks ago


Mt Pleasant, United States Forefront Dermatology Full time

OverviewCome join our team We have an immediate need for a Patient Service Representative in our Germain Dermatology clinic If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for youFull Time: 36 hours a weekMonday - Friday: 8:00am - 4:30pmLocation:Mt Pleasant, SC - Seacoast Parkway612 Seacoast ParkwayMount Pleasant, South Carolina 29464SummaryThe Patient Service Representative is responsible for the patient check-in process, updating computer patient personal information and insurance information, handling a multi-line phone system, medical records filing and maintenance, and collection of co-pays and cash payments.Additional benefits include:Paid Time Off (PTO) (start accruing on first day of employment)Paid Company Holidays Eligibility for Health, Dental, and Vision coverage, and flexible and health spending accounts, subject to the plan terms. Benefits begin the first of the month following date of hire.401(k) retirement plan starts 3 months after the first of the month following date of hire.Free Professional, confidential consultation, 24 hour a day via phone for employees and their eligible dependents from our Employee Assistance Program. Employer provided $20,000 Basic Life/AD&D coverage, Short Term and Long Term Disability Insurance coverage. Eligible for and Voluntary Life Insurance, and Voluntary Insurance options, which include: Pet Insurance, and ID Theft/Device Protection Insurance, Accident Coverage, Critical Illness Coverage, Hospital Indemnity Coverage, and Cancer Risk & Support Coverage.Employee discounts on services offered at Forefront DermatologyResponsibilitiesEssential FunctionsPerforms opening and closing clinic dutiesGreets patients, checks in for appointments and verifies insuranceScans documents into electronic health recordMaintains tidiness of waiting area and reception counter throughout the dayChecks schedules for added, canceled and no-show appointments throughout the daySchedules follow up appointments as neededResponds to designated tasks in the electronic health recordOrders clinic office suppliesSells and tracks cosmetic productsDistributes mailPrepares for next day scheduled appointmentsQualificationsEducationHigh school diploma or equivalent is requiredKnowledge, Skills & Abilities1-2 years of recent medical office experience or in a similar capacity is preferred.Proficient in basic computer functions.Ability to learn new software quickly.Must possess excellent customer service, communication and organizational skills.Ability to operate standard office equipment.Ability to type a minimum of 40 wpm is preferred.Must possess attention to detail.Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team.Ability to respond positively to constructive feedback and direction from supervisors.Must demonstrate professional appearance and manner at all times.Must display a friendly, cheerful, tactful, and polite demeanor, and must be compassionate and caring in dealing with others.Ability to maintain confidentiality of information.



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