We have other current jobs related to this field that you can find below

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    6 days ago

    Silver Spring, Maryland, United States Mary's Center Full time

    Patient Care CoordinatorMary's Center is looking for a dedicated Patient Care Coordinator to enhance the efficiency of our clinical operations and ensure the delivery of exceptional patient services. This role involves taking a leadership position, directly engaging with patients while overseeing the activities of Medical Assistants as required.Key...

  • Patient Care Coordinator

    6 days ago

    Silver Spring, Maryland, United States Maryland Healthcare Clinics Full time

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  • Patient Services Coordinator

    6 days ago

    Silver Spring, Maryland, United States Children's National Health System Full time

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  • Patient Services Coordinator

    6 days ago

    Silver Spring, Maryland, United States Children's National Health System Full time

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  • Patient Care Coordinator

    2 days ago

    Silver Spring, Maryland, United States Mary's Center Full time

    About the RoleMary's Center is committed to promoting diversity, equity, and inclusion within our organization and the communities we serve. We strive to create a work environment that values and respects the unique experiences and perspectives of our employees and patients.Job SummaryThe Dental Patient Care Navigator plays a vital role in providing...

  • Patient Services Coordinator

    6 days ago

    Silver Spring, Maryland, United States NEW HORIZONS WELLNESS CENTER Full time

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  • Patient Care Coordinator 1

    4 weeks ago

    Silver Spring, United States Community Audiology Services Full time

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  • Patient Support Coordinator

    6 days ago

    Silver Spring, Maryland, United States CoreLife Full time

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  • Patient Support Specialist

    6 days ago

    Silver Spring, Maryland, United States CoreLIFE Full time

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  • Patient Navigator

    4 weeks ago

    Silver Spring, United States CoreLIFE Full time

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  • Patient Navigator

    2 months ago

    Silver Spring, United States CoreLIFE Full time

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  • Work Experience Coordinator

    4 weeks ago

    Silver Spring, United States WorkSource Montgomery Inc Full time

    Job DescriptionJob DescriptionAbout WSMWorkSource Montgomery, Inc. (WSM) is a nonprofit organization and fiduciary agent for Workforce Innovation Opportunity Act funding in Montgomery County. The non-profit organization operates the American Job Centers in Wheaton and Germantown and provides employment services to county residents who are unemployed or...

  • Patient Navigator

    1 month ago

    Silver Spring, United States CoreLife Full time

    Job DescriptionJob DescriptionPATIENT NAVIGATOR Are you looking for a role where you can help change lives, one patient at a time? Do you want to directly impact the prospective patient experience with your outstanding customer service skills? Do you have at least one (1) year of customer service skills? If so, apply now for the Patient Navigator role.At...

  • Patient Navigator

    2 weeks ago

    Silver Spring, United States CoreLIFE Full time

    PATIENT NAVIGATOR Are you passionate about healthcare and helping others? CoreLife is seeking a dedicated and detail-oriented Patient Navigator to join our Silver Spring, MD office team. As our patients' first point of contact, you will play a crucial role in providing essential information about our programs and services, assisting with insurance...

  • Patient Navigator

    3 weeks ago

    Silver Spring, United States CoreLife Full time

    Job DescriptionJob DescriptionPATIENT NAVIGATOR Are you passionate about healthcare and helping others? CoreLife is seeking a dedicated and detail-oriented Patient Navigator to join our Silver Spring, MD office team. As our patients' first point of contact, you will play a crucial role in providing essential information about our programs and services,...

  • MDS Coordinator

    2 months ago

    Silver Spring, United States Regency Care of Silver Spring Full time

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  • MDS Coordinator

    2 months ago

    Silver Spring, United States Regency Care of Silver Spring Full time

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  • Healthcare Patient Support Specialist

    6 days ago

    Silver Spring, Maryland, United States Mary's Center Full time

    Position OverviewA Healthcare Patient Support Specialist plays an essential role at Mary's Center by serving as the primary point of contact for patients and visitors, ensuring a welcoming and efficient environment. Bilingual Skills PreferredAs a vital member of the team, the specialist is responsible for:Welcoming patients, visitors, and others to the...

  • MDS Coordinator

    3 months ago

    Silver Spring, United States Regency Care of Silver Spring Full time

    Job DescriptionJob DescriptionJob Summary:The MDS Coordinator at Regency Care of Silver Spring will be responsible for coordinating and maintaining Minimum Data Set (MDS) documentation for all residents in our healthcare facility. The role requires a deep understanding of state and federal regulations as they pertain to MDS and accurate record-keeping. The...

  • Patient Service Representative

    3 months ago

    Silver Spring, United States RadNet Full time

    Job DescriptionJob DescriptionResponsibilitiesArtificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare...

Patient Experience Coordinator

2 months ago

Silver Spring, United States Pivot Physical Therapy Full time

Position Overview:

Greater Purpose and Core Values: Athleticos Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective fitness, performance and rehabilitative services through personalized care that emphasizes education and prevention of future injury. This is accomplished through building on our Core Values of one team, understanding our business, recognition, people-focused, accountability, continuous innovation and trust and integrity, which are the foundation for our unique culture. Position Summary: Reporting to the Clinic Manager, the Patient Experience Coordinator (similar to medical receptionist and office coordinator roles) is the owner of the patients first and last impression and front-office experience and delivers first-class customer service throughout the patients physical therapy journey at Athletico. Benefits offered with this full-time position: Medical, dental and vision (eligibility begins day one of employment) 15 days PTO (accruing starts immediately upon hire) 6 Major Holidays off plus 2 floating holidays yearly Additional compensation oppportunities on top of base pay *New for 2024*

Adoption expense reimbursement Physical Therapy Benefits Fertility Benefits Paid parental leave Pre-Tax & Roth 401k (for 21+) with quarterly company match Pet insurance discounts Home & Auto insurance discounts Student Loan Resources Well-being programs (EAP and Headspace app) and more Essential Duties and Responsibilities: The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization. Provide professional, friendly and compassionate service to all patients and physical therapy staff in all interactions including issue resolution, scheduling, new patient onboarding, insurance verification, and billing. Manage clinic scheduling ensuring to match patient with the best clinician for their needs / injury as well as optimum patient flow. Provide new patient onboarding including facility tour, data gathering, and physical therapy staff introductions. Obtain verification of patient medical insurance information and manage patient insurance requirements and inform patients of insurance benefits and options for payments on account. On behalf of physical therapists, coordinates the communication of patient progress to physicians, nurse case managers, adjusters and attorneys. Assist with management of patient expectations based on clinical findings including frequency and duration of treatment, progression toward functional goals, and discharge planning. Serve as a contact for physical therapy post-care needs. Organizes cultural moments (e.g., patients physical therapy goal celebrations) in concert with the clinical team to make sure all patients are recognized and appreciated. Execute and reinforce administrative and patient experience Standard Operating Procedures (SOPs) and best practices within the clinic. Provide general office, receptionist, and clerical support to assigned location. Qualifications: Education:

High School Diploma or GED

Knowledge and Technical Skills:

Excellent customer service skills Proficient with the use of MS Office, Outlook and Excel Knowledge of healthcare insurance benefits and coverage preferred Experience with requesting and managing customer payments preferred

Language Skills: Ability to read, write and speak English proficiently Physical Demands: Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding. Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus Work Environment: Consistent with a standard office environment, noise level is low with little to no extraordinary environmental factors. Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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