Adult Use Cannabis Retail Associate
2 months ago
ADULT-USE CANNABIS RETAIL SALES ASSOCIATE - Brookline, MA
OVERVIEW
Sanctuary is looking for dynamic and passionate candidates to join our team for our Adult-Use Cannabis Retail Store in Brookline, MA. The Sanctuary Brookline associate is a key player in ensuring the store operates in compliance with the State of Massachusetts regulations. We are looking for candidates who will be a positive representative of Sanctuary’s commitment to serve our community and is passionate about creating a positive retail cannabis experience for all who come to our store. This includes facilitating a smooth and efficient customer experience, and assisting our new/returning customers with accurate information and exceptional product guidance. We are currently seeking dynamic individuals who are flexible in cross-training opportunities to include customer interactions working at the point of sale, displaying exceptional customer service at the reception desk, checking identification at the door, and assisting with inventory.
EXPERIENCE REQUIRED
High school diploma or equivalent
At least 21 years of age
At least one year of hospitality, retail, or cannabis experience
Must pass a criminal background check as required by the CCC with no felony convictions
Excellent communication skills both orally and in writing
Basic computer skills
Proficient in Microsoft Office programs
Ability to deal with problems and resolve them in a professional manner
Performs well under pressure and in a fast-paced environment
Flexible schedule to include weekdays, weeknights, weekends, and holidays
Ability to multi-task and places a high importance on organization
DESIRED
Ability to cultivate customer relationships
Previous dispensing and/or service experience
Compassionate and strong work ethic
Detail-oriented and organized
Efficiently and effectively solve problems
People person and enjoys working with a diverse community
KEY JOB DUTIES
Must have knowledge of various strains, genetics, active ingredient profiles including but not limited to THC and CBD and all relevant terminology
Must be current on events regarding cannabis
Understand the different delivery systems and their impact on the user
Must be current with all related Massachusetts adult-use cannabis rules and regulations
Must display exceptional customer service
Strong communication skills and ability to supply the guest with knowledge and understanding about adult-use cannabis
Great care and concern must be taken with every guest
Interaction with the manager on duty and following his/her direction and procedure on all guest needs
Assist the guest in the proper selection of their cannabis based on their interest and desired impact
Complete monetary transactions (cash, debit card transactions). Cash handling will be required
Follow all monetary transaction procedures and be accountable for a daily register drawer and debit card batch-out
Maintain a sanitary work area at all times
Must maintain a professional, upbeat, friendly, and cheerful attitude
Assure daily compliance with store policies including but not limited to state/local regulation compliance, security protocols, access protocols, dress codes, and work schedules
Must be willing to learn all positions within our facility
BENEFITS
50% discount on product
Ability to earn store credit for purchases
Health, Dental, Vision available
Accident, Illness and Life insurance available
EAP offering legal, financial and mental health counseling at no cost to you
Weekly payroll each Friday
Sound healing and yoga classes bi-weekly on site
PTO & PSL
OT when available
Sanctuary is a proud equal employment opportunity employer.
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