Adult Use Cannabis Retail Associate

2 months ago


Brookline, United States Sanctuarymed Full time

ADULT-USE CANNABIS RETAIL SALES ASSOCIATE - Brookline, MA OVERVIEW Sanctuary is looking for dynamic and passionate candidates to join our team for our Adult-Use Cannabis Retail Store in Brookline, MA. The Sanctuary Brookline associate is a key player in ensuring the store operates in compliance with the State of Massachusetts regulations. We are looking for candidates who will be a positive representative of Sanctuary’s commitment to serve our community and is passionate about creating a positive retail cannabis experience for all who come to our store. This includes facilitating a smooth and efficient customer experience, and assisting our new/returning customers with accurate information and exceptional product guidance. We are currently seeking dynamic individuals who are flexible in cross-training opportunities to include customer interactions working at the point of sale, displaying exceptional customer service at the reception desk, checking identification at the door, and assisting with inventory. EXPERIENCE REQUIRED High school diploma or equivalent At least 21 years of age At least one year of hospitality, retail, or cannabis experience Must pass a criminal background check as required by the CCC with no felony convictions Excellent communication skills both orally and in writing Basic computer skills Proficient in Microsoft Office programs Ability to deal with problems and resolve them in a professional manner Performs well under pressure and in a fast-paced environment Flexible schedule to include weekdays, weeknights, weekends, and holidays Ability to multi-task and places a high importance on organization DESIRED Ability to cultivate customer relationships Previous dispensing and/or service experience Compassionate and strong work ethic Detail-oriented and organized Efficiently and effectively solve problems People person and enjoys working with a diverse community KEY JOB DUTIES Must have knowledge of various strains, genetics, active ingredient profiles including but not limited to THC and CBD and all relevant terminology Must be current on events regarding cannabis Understand the different delivery systems and their impact on the user Must be current with all related Massachusetts adult-use cannabis rules and regulations Must display exceptional customer service Strong communication skills and ability to supply the guest with knowledge and understanding about adult-use cannabis Great care and concern must be taken with every guest Interaction with the manager on duty and following his/her direction and procedure on all guest needs Assist the guest in the proper selection of their cannabis based on their interest and desired impact Complete monetary transactions (cash, debit card transactions). Cash handling will be required Follow all monetary transaction procedures and be accountable for a daily register drawer and debit card batch-out Maintain a sanitary work area at all times Must maintain a professional, upbeat, friendly, and cheerful attitude Assure daily compliance with store policies including but not limited to state/local regulation compliance, security protocols, access protocols, dress codes, and work schedules Must be willing to learn all positions within our facility BENEFITS 50% discount on product Ability to earn store credit for purchases Health, Dental, Vision available Accident, Illness and Life insurance available EAP offering legal, financial and mental health counseling at no cost to you Weekly payroll each Friday Sound healing and yoga classes bi-weekly on site PTO & PSL OT when available Sanctuary is a proud equal employment opportunity employer.

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