Customer Service Representative
3 weeks ago
Overview The Revenue Cycle Services (RCS) is a centralized billing office supporting all Novant Health Medical Group (NHMG) clinic locations and Novant Health acute care facilities. The RCS strives to provide superior support services to our clinics through the administration of Payer Enrollment, Pre-verification, Coding, Billing, Insurance and Self-pay Follow-up, Payment Posting, and Customer Service. The vision of Novant Health, as well as the RCS, is to deliver the most remarkable patient experience in every dimension, every time. Novant Health Revenue Cycle Services has achieved recognition for meeting industry standard performance benchmarks, implementing a patient-centered approach to revenue cycle, and attaining outstanding levels of patient satisfaction. The Revenue Cycle Customer Service Representative answers and responds to customer issues that are received by way of telephone, I-Chat, or writing while maintaining departmental goals and objectives. Come join a remarkable team where quality care meets quality service, in every dimension, every time. Qualifications Education: High School Diploma or GED, required. Experience: Minimum two years of experience in patient/customer service, required. Minimum two years of healthcare/medical office experience, preferred. Additional Skills Required: Knowledge of medical terminology and/or medical claims. Excellent analytical skills. Expected to become proficient in Epic with successful completion of all related competencies. Demonstrate ability in customer service problem resolution and relationship building. Human relations and interpersonal skills necessary for interacting with management, staff, and administration. Must be able to function in a fast-paced environment. Typing of at least 40 WPM preferred. Willing to work and contribute to a team environment. Ability to balance and prioritize multiple tasks. Effective listening. Additional Skills Preferred: Analytical and problem-solving skills. Strong organizational skills with the ability to multi-task and follow through on outstanding issues. Strong computer skills with knowledge of MS Word, MS Excel, Outlook, and MS Teams. Excellent interpersonal skills with the ability to communicate effectively both orally and in writing. Speak clearly and concisely with a pleasant telephone voice, while navigating a computer. Ability to work well with others - strong teamwork skills. Must be flexible and able to function in a work environment where work and schedules may change to meet the needs of the patient. Demonstrated ability to work well with customers and deliver excellent customer service. Ability to control and manage a phone call. Bi-lingual preferred. Knowledge of Novant Health billing. Responsibilities It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time. Our team members are part of an environment that fosters team work, team member engagement and community involvement. The successful team member has a commitment to leveraging diversity and inclusion in support of quality care. All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm". #J-18808-Ljbffr
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Customer Service Representative
3 weeks ago
Winston-Salem, United States U-Haul Full timeLocation: 118 N Marshall St, Winston-Salem, North Carolina 27101 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul...
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Customer Service Representative
2 months ago
Winston-Salem, United States U-Haul Full timeLocation: 118 N Marshall St, Winston-Salem, North Carolina 27101 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul...
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Customer Service Representative
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Winston-Salem, United States HomeTeam Pest Defense Full timeOverview At HomeTeam, we put people first. We make sure at HomeTeam you have the tools, support, and training you need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam’s next...
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Customer Service Representative
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Winston-Salem, United States SalesGrove Full timeReady to work for a company that promoted 116 Policy Operation Specialists in 2018? We are looking for experienced professionals in our growing Dallas office! Customer Service Representatives are Problem Solvers who provide WOW experiences on every call. Youre supported with industry leading paid training, Full Benefits that include: Health, Vision, and...
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Customer Service Representative
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Winston-Salem, United States Rentokil Initial Full time**Customer Service Representative** CAROUSEL_PARAGRAPH * Winston-Salem, North Carolina * Customer Service/Support * 27209 Rentokil ** Share Job** ** Job Description** **Customer Service Representative** McNeely Pest Control is proud to be a member of the Rentokil family of companies in North America. We pride ourselves on being a trusted partner to many...
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Customer Service/Sales Representative
2 weeks ago
Winston-Salem, United States Ogburnstation Meat Market Full time $12 - $15Job DescriptionJob DescriptionBenefits/PerksCompetitive CompensationPaid Time OffCareer Growth OpportunitiesFlexible ScheduleJob SummaryWe are seeking a Customer Service/Sales Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that...
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Customer Service/Sales Representative
2 weeks ago
Winston-Salem, United States Ogburnstation Meat Market Full time $12 - $15Job DescriptionJob DescriptionBenefits:401(k) matchingEmployee discountsFlexible scheduleBenefits/PerksCompetitive CompensationPaid Time OffCareer Growth OpportunitiesFlexible ScheduleJob SummaryWe are seeking a Customer Service/Sales Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests,...
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Customer Service Representative
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Winston-Salem, United States Thermcraft Full timeJob DescriptionJob DescriptionDescription:Thermcraft is a leading manufacturer of industrial furnaces and thermal processing equipment, is seeking a dedicated and customer-focused Customer Service Representative. This role is crucial for ensuring our customers receive accurate and timely information regarding their orders, products, and technical inquiries....
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Bilingual Dental Customer Service Representative
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Sales and Customer Service Representative
1 month ago
Winston-Salem, North Carolina, United States Cognizant Full timeSales Customer Service Representative – Winston Salem, NC.· Position available in Winston Salem, NC. · Hybrid schedule. Cognizant is looking to add Sales and Customer Service Representatives to support the daily operations of a team in one of our retail accounts. The person in this role can turn calls into a positive experience by using our best call...
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Winston-Salem, United States GC Services Full timeOverview InteLogix is seeking a Customer Service Representative to join our organization, onsite. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. The ideal candidate will have excellent communication skills, problem-solving abilities, and a customer-focused...
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Sales and Customer Service Representative
4 weeks ago
Winston Salem, United States Cognizant Full timeSales Customer Service Representative – Winston Salem, NC. · Position available in Winston Salem, NC. · Hybrid schedule. Cognizant is looking to add Sales and Customer Service Representatives to support the daily operations of a team in one of our retail accounts. The person in this role can turn calls into a positive experience by using our best call...
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Customer Service Representative
2 months ago
Winston-Salem, United States Intelogix Corporation Full timeOverview: InteLogix is seeking a Customer Service Representative to join our organization, onsite. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. The ideal candidate will have excellent communication skills, problem solving abilities and a customer-focused...
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Customer Service Representative/BDC Agent
2 weeks ago
Winston-Salem, United States Modern Auto CO Full timeSUMMARY Responds to internet and phone customer inquiries. Ensures the dealership actualizes its maximum ROI on internet/phone leads. ESSENTIAL DUTIES •Communicates effectively with internet customers and prospects according to their preferred method of communication, whether by phone, by e-mail, or in person. •Schedules appointments and sales of a...
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Customer Service Representative/BDC Agent
2 months ago
Winston-Salem, United States Modern Nissan of Winston Salem Full timeModern Automotive Network is currently seeking a Call Center/BDC (Business Development Center) Service Representative to expand to its team in our Winston-Salem, NC office. The ideal candidate must possess honesty, integrity, and a pleasant outgoing personality. Responsibilities include: Answering both inbound and internal phone calls Making outbound calls...
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Customer Service Representative
3 days ago
Salem, United States VESTIS Full timeHandle inbound customer calls and provide requested information on all available items, pricing, and service of the customer's account. Efficiently and accurately record all information including any notes related to the customer's issue or account. Customer Service Representative, Customer Service, Representative, Manufacturing, Retail, Skills
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Customer Service Representative
1 day ago
Winston-Salem, North Carolina, United States Domino's Franchise Full timeJob OverviewDomino's Franchise is seeking a skilled and friendly individual to join our team as a Delivery Driver. As a key member of our operations team, you will be responsible for delivering our products to customers in a timely and efficient manner.Key ResponsibilitiesOperate a company vehicle to deliver products to customersProvide exceptional customer...
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Customer Service Representative
3 weeks ago
Salem, United States U-Haul Full timeLocation: 2640 W 6th St, The Dalles, Oregon 97058 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...
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Customer Service Representative
3 weeks ago
Winston-Salem, United States Atrium Health Full timeOverview Job Summary: Supports patients with billing concerns under Patient Financial Services (PFS) management. Answers incoming calls and resolves billing issues promptly and accurately. Performs specialized duties and assists management with daily activities. Maintains thorough knowledge of department tasks to cover for absent team members. Assists...
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Customer Service Representative
23 hours ago
Salem, Oregon, United States Domino's Franchise Full timeJob OverviewAt Domino's Franchise, we're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our pizza delivery team, you will be responsible for providing exceptional customer service, taking orders, and ensuring a seamless delivery experience.Key ResponsibilitiesTake orders...