Call Center
6 days ago
BCforward is currently seeking a highly motivated Customer Services - Call Center for an opportunity in Austin, TX.
Position Title: Customer Services - Call Center
Location: Austin, TX 78727
Anticipated Start Date: December 2nd, 2024
Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date.
Expected Duration: 12+ months (with possibility of extension or conversion)
Job Type: Contract, 40 HRS WEEKLY, Onsite
Pay Range: $19 - $20/hr.
Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).
Job Description:
Responsibilities:
- Customer Service Management - Responsible for ensuring accurate data is entered into the TPL databases/networks/applications.
- Maintaining on going phone calls in a call center environment.
- Must be available for any 8-hour shift from 7 am to 7 pm.
- We are unable to accommodate schedule change requests during the first 90 days.
- This role provides unbiased assistance to Medicaid providers and clients with questions regarding eligibility, medical claims status, and other program questions. Assists with problem resolution, as needed. Responds to phone inquiries in a prompt, courteous and concise manner.
- Documents are all encounters in clear and concise online logs.
- Transfers callers to other Call Center units as needed. Meets individual performance standards.
- Performs other duties as may be assigned by management.
- Attains and maintains strict required attendance and performance metrics.
Benefits:
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.
Interested candidates please send resume in Word format to Please reference job code 230832 when responding to this ad.
-
Call Center Representative
3 weeks ago
Pflugerville, United States BCforward Full timeBC forward is currently seeking a highly motivated Customer Services - Call Center for an opportunity in Austin, TX . Position Title: Customer Services - Call Center Location: Austin, TX 78727 Anticipated Start Date: December 2nd, 2024 Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed...
-
Call Center Representative
4 weeks ago
Pflugerville, United States BCforward Full timeBCforward is currently seeking a highly motivated Customer Services - Call Center for an opportunity in Austin, TX.Position Title: Customer Services - Call Center Location: Austin, TX 78727 Anticipated Start Date: December 2nd, 2024 Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start...
-
BCforward | Call Center Representative
3 hours ago
Pflugerville, United States BCforward Full timeBCforward is currently seeking a highly motivated Customer Services - Call Center for an opportunity in Austin, TX. Position Title: Customer Services - Call Center Location: Austin, TX 78727 Anticipated Start Date: December 2nd, 2024 Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed...
-
BCforward | Call Center Representative
24 hours ago
pflugerville, United States BCforward Full timeBCforward is currently seeking a highly motivated Customer Services - Call Center for an opportunity in Austin, TX. Position Title: Customer Services - Call CenterLocation: Austin, TX 78727Anticipated Start Date: December 2nd, 2024Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start...
-
PRN On Call Hospice RN
1 month ago
Pflugerville, United States St. David's Hospice & Family Care Full timeDescription IntroductionPRN Hospice RN needed to cover weekday back up on-call (5PM-8AM) and fill in some PRN shifts as well. Do you have the career opportunities as a PRN On Call Hospice RN you want with your current employer? We have an exciting opportunity for you to join St. David's Hospice & Family Care which is part of the nation's leading provider...
-
PRN On Call Hospice RN
4 weeks ago
Pflugerville, United States St. David's Hospice & Family Care Full timeDescription IntroductionPRN Hospice RN needed to cover weekday back up on-call (5PM-8AM) and fill in some PRN shifts as well. Do you have the career opportunities as a PRN On Call Hospice RN you want with your current employer? We have an exciting opportunity for you to join St. David's Hospice & Family Care which is part of the nation's leading provider...
-
PRN On Call Hospice RN
4 weeks ago
Pflugerville, United States St. David's Hospice & Family Care Full timeDescription IntroductionPRN Hospice RN needed to cover weekday back up on-call (5PM-8AM) and fill in some PRN shifts as well. Do you have the career opportunities as a PRN On Call Hospice RN you want with your current employer? We have an exciting opportunity for you to join St. David's Hospice & Family Care which is part of the nation's leading...
-
Austin Business Center Representative
4 weeks ago
Pflugerville, Texas, United States H-E-B Full timeBusiness Center Representative RoleH-E-B is seeking a motivated and customer-focused Business Center Representative to provide exceptional service and support to our customers. As a Business Center Representative, you will be responsible for delivering superior customer service, performing accurate and efficient tasks related to Business Center services, and...
-
BCforward | Call Center Representative
7 hours ago
Pflugerville, TX, United States BCforward Full timeBCforward is currently seeking a highly motivated Customer Services - Call Center for an opportunity in Austin, TX. Position Title: Customer Services - Call CenterLocation: Austin, TX 78727Anticipated Start Date: December 2nd, 2024Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start...
-
Experienced Behavioral Health Clinician
3 weeks ago
Pflugerville, Texas, United States Family Care Center Full timeAt Family Care Center, we are dedicated to providing exceptional behavioral health care to individuals of all ages. As a leading provider in the industry, we pride ourselves on our patient-centered approach, collaborating with a multidisciplinary team to make a positive impact on the well-being of our local community.We are seeking an experienced behavioral...
-
PRN On Call Hospice RN
3 weeks ago
Pflugerville, TX, United States St. David's Hospice & Family Care Full timeDescription Introduction PRN Hospice RN needed to cover weekday back up on-call (5PM-8AM) and fill in some PRN shifts as well. Do you have the career opportunities as a PRN On Call Hospice RN you want with your current employer? We have an exciting opportunity for you to join St. David's Hospice & Family Care which is part of the nation's leading...
-
Senior Community Engagement Liaison
2 months ago
Pflugerville, United States Family Care Center Full timeDescription IT’S MORE THAN A JOB. IT’S A CALLING. At Family Care Center, we are on a mission to transform lives by elevating behavioral health care. Our journey began in 2016 when two U.S. Army Veterans founded Family Care Center to help service members, Veterans and their families. We continue that tradition today, caring for people of all ages...
-
Outpatient Surgery Registered Nurse Position
4 weeks ago
Pflugerville, Texas, United States St. David's Medical Center Full timeJob OverviewJob SummarySt. David's Medical Center is seeking a skilled Registered Nurse to join our Outpatient Surgery team. As a Registered Nurse in this role, you will be responsible for providing high-quality patient care and ensuring a smooth surgical experience for our patients.Key ResponsibilitiesAssess, plan, and evaluate patient care for pre-op and...
-
Senior Community Engagement Liaison
4 weeks ago
Pflugerville, United States Family Care Center Full timeDescription IT’S MORE THAN A JOB. IT’S A CALLING. At Family Care Center, we are on a mission to transform lives by elevating behavioral health care. Our journey began in 2016 when two U.S. Army Veterans founded Family Care Center to help service members, Veterans and their families. We continue that tradition today, caring for people of all ages...
-
Radiologic Technologist
4 weeks ago
Pflugerville, Texas, United States St. David's North Austin Medical Center Full timeJob Summary:The CT Technologist will coordinate services and activities specific to the Imaging area (CT and Radiology). This role is responsible for performing CT scans and taking radiographs according to the standards and practices set forth by the American Registry of Radiologic Technologists to assist in diagnosis or treatment.Responsibilities:Perform...
-
Echo Technologist
3 weeks ago
Pflugerville, United States St. David's Medical Center Full timeDescription IntroductionAre you looking for a work environment where diversity and inclusion thrive? Submit your application for our Echo Technologist opening with St. David's Medical Center today and find out what it truly means to be a part of the HCA Healthcare team.BenefitsSt. David's Medical Center, offers a total rewards package that supports...
-
Echo Technologist
3 weeks ago
Pflugerville, United States St. David's Medical Center Full timeDescription IntroductionAre you looking for a work environment where diversity and inclusion thrive? Submit your application for our Echo Technologist opening with St. David's Medical Center today and find out what it truly means to be a part of the HCA Healthcare team.BenefitsSt. David's Medical Center, offers a total rewards package that supports the...
-
Neurosurgery Physician
2 months ago
Pflugerville, United States St. David's South Austin Medical Center Full timeDescription Specialization: Neurosurgery Job Summary: St. David's Healthcare would like to recruit a board eligible/board certified neurosurgeon to join a private practice in Austin, TX. Qualified Candidates: Board certified/board eligible general neurosurgeon Licensed to practice in Texas or ability to obtain Endovascular fellowship training preferred...
-
Urology Physician
1 month ago
Pflugerville, United States St. David's South Austin Medical Center Full timeSalary: n/aFull-time Mixed (Rotating Weekends)Specialization:UrologyJob Summary:St. David's Healthcare would like to recruit a board certified/board eligible urologist to join an established single-specialty group in Austin, TX.Qualified Candidates:Board certified/board eligible urologist Licensed in the state of Texas or ability to obtainJoining a...
-
Obstetrics and Gynecology Physician
3 months ago
Pflugerville, United States St. David's North Austin Medical Center Full timeDescription Specialization: Obstetrics and Gynecology Job Summary: St. David's Healthcare would like to recruit a dynamic Obstetrics and Gynecologist (OBGYN) to join a new progressive practice in Austin, TX (north area). Qualified Candidates: Board certified/board eligible obstetrics and gynecologic physician Licensed in the state of Texas or ability to...