Customer Service Representative

1 month ago


Pflugerville, United States Dal-Tile Corporation Full time

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM As the Customer Service Representative, we need someone ready to provide various support such as servicing walk-in customers, answering customer inquiries, providing samples, and completing sales transactions.

Primary Objective

To ensure effective and efficient coordination between the Company and its customers with a high level of service and support. Process sales orders and resolve customer product or service issues.

Primary Function and Scope:

  • Provides customer account management, including, but not limited to, order entry, order inquiry, product information, order status, pricing, stock check, and transportation management in a call center environment.

  • Provides customer service for a high volume of inbound calls using ACD (Automated Call Distribution).

  • Responsible for keying in orders, processing faxes, and preparation of reports.

  • Interfaces with various groups, including internal teams and SSCs, to address customer inquiries and order issues from order entry to order delivery.

  • Responds to customer needs.

  • Participates in special projects and performs additional duties as required.

Experience and Knowledge Required:

  • A High School Diploma or GED equivalency is required.

  • 2 or more years of call center or customer service experience.

  • Focus on customer account management preferred

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k,Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service

Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Dont Work participant.

Job Type Sales Jobs

Req ID 81220



  • Pflugerville, United States Jobsultant Solutions Full time

    About the job Customer Service Representative 100% Remote Job Only for USA & Canada Pay $65K Kindly click on the below-mentioned link for the next step, We are recruiting for 50 CSR openings in 50 states of the USA & Canada Customer Service Representative Job Description. We are hiring a customer service representative to manage customer queries and...


  • Pflugerville, Texas, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC: Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Greet customers and provide...


  • Pflugerville, Texas, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Responsibilities:Assist customers with U-Haul products and services,...


  • Pflugerville, United States Dal-Tile Full time

    Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to...


  • Pflugerville, United States Mohawk Industries Inc Full time

    Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to...


  • Pflugerville, United States Mr Appliance Full time

    We at Mr. Appliance® are looking for qualified professionals to join our team. As an international appliance repair franchise network with over 250 locations, we have an IMMEDIATE opening for Customer Service Representative in Austin, TX. We offer competitive compensation packages, complete training programs, and fast track advancement. We live our code of...


  • Pflugerville, United States U-Haul Full time

    Location: 1617 Three Points Rd, Pflugerville, Texas 78660 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • Pflugerville, Texas, United States Mr Appliance Full time

    We are seeking a skilled Customer Service Representative to join our team at Mr. Appliance. As a key member of our support team, you will be responsible for handling service requests and customer complaints in a professional and courteous manner.Receive incoming telephone calls and respond to customer inquiriesPerform marketing and sales functions to sell...


  • Pflugerville, Texas, United States U-Haul Full time

    Job Summary:U-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers. Your primary responsibility will be to assist customers with U-Haul products and services, both in-person and over the phone. You will also be responsible...


  • Pflugerville, Texas, United States Dal-Tile Full time

    At Dal-Tile, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Provide customer account management, including order entry, order inquiry, product...


  • Pflugerville, Texas, United States LaborMax Staffing Full time

    We are seeking a detail-oriented and solution-driven Customer Service Representative for a position at LaborMax Staffing. You will interact with customers in-store, over the phone, and via email to fulfill orders and address inquiries. With opportunities for growth, comprehensive training, and a positive team environment, this role offers competitive wages...


  • Pflugerville, Texas, United States Elite Full time

    Job DescriptionWe are seeking a dedicated individual to lead our non-profit efforts as a Customer Service Representative. As a crucial link between our charity and the public, you will ensure smooth interactions and tackle any issues with speed and precision.Key Responsibilities:Build strong relationships with clients through clear and engaging...


  • Pflugerville, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are in search of a Customer Service Representative to join our team in Pflugerville, Texas. As a member of our team, you will be integral to the smooth operation of our customer service department. This role offers a contract to hire employment opportunity, where you will be tasked with managing customer service requests,...


  • Pflugerville, United States BCforward Full time

    Customer Service Representative BCforward is currently seeking a highly motivated Customer Service Representative for an opportunity in Austin, TX.Position Title: Customer Service Representative Location: Austin, TX Anticipated Start Date: Dec 2nd, 2024 Please note this is the target date and is subject to change. BCforward will send official notice ahead of...


  • Pflugerville, United States Daltile Full time

    Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service Representative, we need someone ready to provide various support such as servicing walk-in customers, answering customer inquiries, providing samples, and completing sales transactions. Primary Objective:To ensure effective and efficient...


  • Pflugerville, Texas, United States FS Builder Resources Full time

    Job OverviewFS Builder Resources is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met in a timely and professional manner.Key Responsibilities:Respond to customer...


  • Pflugerville, Texas, United States Najlaa Solutions, Inc. Full time

    Najlaa Solutions, Inc. is a leading provider of telecommunications services, and we are seeking a highly motivated and results-driven individual to join our team as an AT&T Customer Service and Sales Representative.This role offers a unique opportunity to work in a fast-paced environment, interacting with customers and clients in a dynamic and...


  • Pflugerville, Texas, United States Najlaa Solutions, Inc. Full time

    Job DescriptionNajlaa Solutions, Inc. is a leading provider of telecommunications services, and we are seeking a highly motivated and results-driven individual to join our team as an AT&T Customer Service and Sales Associate.This role offers a unique opportunity for career growth and development, with a focus on building strong relationships with clients and...


  • Pflugerville, Texas, United States Openwork Full time

    Customer Service Associate Job DescriptionOpenwork, a talent-first staffing company, is partnering with a manufacturing company in Pflugerville, TX to fill a Customer Service Associate role in their call center. As a key member of the team, you will play a vital role in ensuring the day-to-day operations run smoothly and effectively.Responsibilities:Manage...


  • Pflugerville, United States Openwork Full time $18

    Openwork, formerly known as Evins, is working with a manufacturing company in Pflugerville, TX that is looking for a Customer Service Associate in their call center! As a Customer Service Associate, you will be responsible for making sure the day-to-day operations run as smoothly and effectively as possible.Responsibilities: Manage and answer a high volume...