Technical Disaster Recovery Specialist

3 weeks ago

Austin, United States LightEdge Solutions Full time

LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs. If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility. LightEdge’s Technical Disaster Recovery Specialist is an expert in the consultation of LightEdge Disaster Recovery methodologies and will provide courteous and professional support while working directly with customers on the design, development, and execution of disaster recovery runbooks and technologies. This position is a key role at LightEdge and aims to help customers ensure business continuity in the event of production disruptions. Responsibilities:

Work with customers in pre-sales engagement to assess current business continuity planning status and scope disaster recovery project requirements. Collaborate with sales, service delivery, operations, and engineering teams to ensure solutions are designed and deployed to support customer recovery requirements. Effectively communicate project status to Project Managers and client. Configuration and testing of multi-site failover solutions utilizing enterprise class technologies. Manage the testing lifecycle to support and facilitate post-test and recurring testing cycle and review with customers. Complete all design documentation, including equipment configuration and disaster recovery plans / runbooks quickly and completely following a project completion for customer acceptance. Ensure Project documents are complete, current, and stored appropriately. Update existing customer information pages and Asset / CMDB repositories. Contribute toward collaborative sessions during interdepartmental discussions. Continuous innovation and improvement toward the Disaster Recovery product and processes. Minimum 40 hours/week required. Other duties as assigned. Experience:

Possession of a Bachelor's degree in Business Administration or Information Technology, a related field, pertinent certifications, or an equivalent blend of academic background and professional experience. Accumulation of 5+ years of robust comprehension and proficiency in one or more of the ensuing specialized domains: o

Backup and Data Replication: Zerto, Veeam, VCDA

Proficiency with Linux operating systems and appliances. Familiarity with SQL Clustering is advantageous. Networking: encompassing routers, switches, etc., with a preference for Cisco expertise Security: spanning hardware & software firewalls, load balancers, etc., with a preference for Cisco or FortiGate familiarity Virtualization: proficiency in VMware (preferred), HyperV, Kubernetes, etc. Prior engagement in a datacenter environment or within a managed service provider. Possession of adept troubleshooting and problem-solving abilities. Previous involvement with real-world incidence response teams. Exceptional communication and interpersonal aptitudes conducive to collaborative team dynamics, showcasing the capacity to influence both internal and external stakeholders and clients. Capability to oversee multiple projects concurrently within a high-paced setting. Proficiency in independent task management, with the ability to adapt priorities accordingly. Exhibits professionalism even in high-stress situations. Demonstrated proclivity for continual learning and adaptability to technological shifts With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation across seven purpose-built data centers spanning Des Moines, IA, Kansas City, MO, Omaha, NE, Austin, TX, and Raleigh, NC, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and the top global security and compliance measures. Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3.

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