Consultant Support Core BANKING
4 weeks ago
Job Description
Job Description
Nous recherchons pour le compte d'une banque internationale base sur Casablanca, un Consultant support Core BANKING.
Support applicatif
Le respect des engagements de traitements SLA, des incidents et des demandes dassistance.
La mise en production des correctifs et leur suivi post MEP.
Garantir et contribuer au bon niveau de service des applications gres et l'amlioration de leurs performances.
Assurer la gestion des incidents en mode Astreintes
Contribuer l'amlioration continue des processus (identification et correction des dysfonctionnements et des problmes, processus, etc)
Suivre et raliser les volutions
Mettre en production les volutions et assurer le suivi post MEP
Veiller la mise en place des dispositifs de monitoring dans une approche proactive
Reporting
Fournir la visibilit sur lavancement des sujets au management et aux mtiers.
Rendre compte au Manager du Support Applicatif de ltat davancement des volutions
Amlioration continue
Contribuer aux tudes et analyses d'impacts concernant les adaptations SI sur son primtre
Maintenir les indicateurs de suivi et de performance
Assurer la bonne application des pratiques Lean Management
Dfinir, implmenter et optimiser les procdures d'assistance et sassurer de leur confirmateur avec les normes de la banque
Profil recherch:
Consultant avec une exprience dans le domaine de support de minimum 4 ans, dans le domaine bancaire et plus prcisment de lapplication le CORE BANKING Amplitude
- Systme d'Information
Connaissances techniques applicatives et plus prcisment CORE BANKING Amplitude,
Connaissances techniques des domaines moyens de paiement, rfrentiels, engagements
Bonne connaissance gnrale des systmes d'information
Ordonnanceurs de traitements, SQL, scripts shell, outil de testing
- Comptences Fonctionnelles
Mthodologie de mise en place (conception, modlisation )
Techniques de gestion du projet (coordination, planification, suivi, reporting, remonte dalertes...)
Connaissance du mtier de la banque
Outils & environnements de dveloppements et de tests
- Communication orale et crite
Type de contrat:
Freelance
Dure de la mission:
3 mois renouvelables (projet minimum 1 an)
Lieu:
Casablanca
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