Consultant Support Core BANKING

1 week ago


Washington, United States Trusted Advisors Full time
Job DescriptionJob Description

Nous recherchons pour le compte d'une banque internationale basée sur Casablanca, un Consultant support Core BANKING. 

Support applicatif

  • Le respect des engagements de traitements SLA, des incidents et des demandes d’assistance.
  • La mise en production des correctifs et leur suivi post MEP.
  • Garantir et contribuer au bon niveau de service des applications gérées et à l'amélioration de leurs performances.
  • Assurer la gestion des incidents en mode Astreintes
  • Contribuer à l'amélioration continue des processus (identification et correction des dysfonctionnements et des problèmes, processus, etc)
  • Suivre et réaliser les évolutions
  • Mettre en production les évolutions et assurer le suivi post MEP
  • Veiller à la mise en place des dispositifs de monitoring dans une approche proactive

Reporting

  • Fournir la visibilité sur l’avancement des sujets au management et aux métiers.
  • Rendre compte au Manager du Support Applicatif de l’état d’avancement des évolutions
  • Amélioration continue
  • Contribuer aux études et analyses d'impacts concernant les adaptations SI sur son périmètre
  • Maintenir les indicateurs de suivi et de performance 
  • Assurer la bonne application des pratiques Lean Management
  • Définir, implémenter et optimiser les procédures d'assistance et s’assurer de leur confirmateur avec les normes de la banque 

Profil recherché: 

Consultant avec une expérience dans le domaine de support de minimum 4 ans, dans le domaine bancaire et plus précisément de l’application le CORE BANKING Amplitude

  - Système d'Information

  • Connaissances techniques applicatives et plus précisément CORE BANKING Amplitude,
  • Connaissances techniques des domaines moyens de paiement, référentiels, engagements 
  • Bonne connaissance générale des systèmes d'information
  • Ordonnanceurs de traitements, SQL, scripts shell, outil de testing 

  - Compétences Fonctionnelles

  • Méthodologie de mise en place (conception, modélisation …)
  • Techniques de gestion du projet (coordination, planification, suivi, reporting, remontée d’alertes...)
  •  Connaissance du métier de la banque
  • Outils & environnements de développements et de tests

  - Communication orale et écrite

Type de contrat: Freelance

Durée de la mission: 3 mois renouvelables (projet minimum 1 an)

Lieu: Casablanca



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