Director, Account Management

4 weeks ago

Morris Plains, United States The Cigna Group Full time

The Director, Centene Account Management provides strategic, financial, clinical, relationship, and organizational leadership for the Medicare D and Exchange lines of business within the Sales & Account Management Centene division. Role includes the execution of a comprehensive strategic plan to achieve ARx retention, margin & EBIT targets for their respective line of business as well as work cross functionally to ensure all regulatory requirements are met or exceeded. Additional responsibilities include but not limited to employee management, cross-functional coordination of projects and initiatives, exceeding client expectations, budget and work-plan management, and process improvement. ESSENTIAL FUNCTIONS: Manage profit, revenue and gross margin for client. Develop and carry out strategic work plan goals to include, but not limited to, gross margin, client retention, and renewal and upsell targets. Manage a diverse team of account executives and/or account managers located in multiple sites. Work collaboratively with management team to provide career development opportunities, work direction, evaluate performance and provide feedback to promote employee growth, retention, productivity, and engagement. Partner with Sales & Account Management Operations and serve as escalation point to ensure smooth on-going delivery of all service deliverables as well as successful implementation of new accounts, solutions, initiatives, and policies. Ensure close coordination with cross-functional areas; such as Product, Sales & Account Management Operations, Technology, Legal, Finance, and Compliance to ensure successful program maintenance and expansion, maintain compliance with Federal and state-specific regulations, effective service delivery, meeting of SLAS, key metrics, and client performance guarantees. Identify gaps and lead special projects focused on improving operational effectiveness and implementing best practices within the division. Act as a consultant in ongoing client relationships to ensure retention targets are met. Assist in negotiating client contracts, amendments, and SOW’s as needed. Oversees resolution and successful execution of client issues. Participate in sales presentations to prospective clients. Leads and participate in QBR’s with existing clients. IDEAL CANDIDATES WILL HAVE A COMBINATION OF THE FOLLOWING: Bachelor’s degree required. MBA, Pharm D and/or Master's degree preferred. At least 7 years relevant work experience with at least 4 years of experience in account management. Extensive client management experience within the PBM or healthcare industry preferred; Experience in Medicare/Medicaid/Exchange market highly preferred. Experience managing large books of business and/or processes. Preferred experience with Rebate/Network Contracting, all aspects of pricing, client contracting and client level budgeting. Experience with client negotiations required. Proven success from both a leadership and BOB / client management standpoint. Ability to organize highly flexible / leveraged team and develop / implement supporting processes in a fashion that drives efficiency, responsiveness, and standardization in an environment where clients expect customization and dedicated teams. Solid understanding of PBM market dynamics and industry regulations/initiatives. Strong leadership experience; including proven ability to lead teams in meeting client retention goals and growing, developing and retaining critical resources. Ability to affect organizational change to support client retention and growth. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

  • Accounting Manager

    4 weeks ago

    Morris Plains, United States Weichert, Realtors Full time

    Weichert Workforce Mobility is hiring a Accounting Manager in Parsippany, NJ. This is a hybrid role. The Accounting Manager, under the direction of the Assistant Controller, is responsible for managing and coordinating the daily tasks and activities of the General Accounting department and staff. The position oversees multiple accounting activities including...

  • Activities Director

    3 weeks ago

    Morris Plains, United States The Arbor Company Full time

    **Arbor Terrace Morris Plains** is an Assisted Living and Memory Care community located in Morris Plains, NJ The **Activity Director** is responsible for leading the community's assisted living and memory care activity programs which include the development and implementation programming geared towards a variety of individual abilities and interests. This...

  • Accounting Manager

    4 weeks ago

    Morris, United States Weichert, Realtors Full time

    Weichert Workforce Mobility is hiring a Accounting Manager in Parsippany, NJ. This is a hybrid role. The Accounting Manager, under the direction of the Assistant Controller, is responsible for managing and coordinating the daily tasks and activities of the General Accounting department and staff. The position oversees multiple accounting activities including...

  • Director of Corporate Accounting

    1 week ago

    White Plains, United States Insight Global Full time

    Location: White Plains, NY (1-2 days per week on site) Duration: 3 month contract PR: $ 60-70/hr Interview Process: 1st Round with VP Corporate Controller, 2nd Round with Manager Must-haves: 15+ years within accounting in a corporate setting CPA Bachelor’s Degree in Accounting or Business Plusses: Experience working with JD Edwards Experience working with...

  • Area Director

    3 weeks ago

    Morris Plains, United States HireLink, LLC Full time

    Job DescriptionJob DescriptionHireLink is working with a national integrator looking to fill a newly formed Area Director in the North East. This is a fulltime role based in their office in North NJ. Strong Salary Solid benefits and an opportunity to scale an operation. the ideal candidate will have relationships in the NY / NJ market and support both ISP,...

  • Accounting Supervisor

    2 weeks ago

    Morris Plains, New Jersey, United States PrideStaff Full time

    Accounting SupervisorHours:Monday thru Friday - 9am-5pmLocation:Morris Plains, NJPrideStaff Financial is currently assisting a not-for-profit family services organization in the recruitment of a Accounting Supervisor.We are looking for a detail-oriented Accounting Supervisor to manage the company's accounting systems, maintain accurate financial records, and...

  • Director Call Center Operations

    4 weeks ago

    Morris Plains, United States SilverSearch, Inc. Full time

    Call Center Director position is available that is a FULL TIME opportunity that is requiring 3 days onsite/week in Morris Plains, NJ.Some highlights of the role - -Background in health insurance, medical or dental preferred-Will be responsible for ensuring an exemplary, frontline customer experience for our customers (members, providers, DDWI and brokers)...

  • Director Call Center Operations

    2 months ago

    Morris Plains, United States SilverSearch, Inc. Full time

    Call Center Director position is available that is a FULL TIME opportunity that is requiring 3 days onsite/week in Morris Plains, NJ.Some highlights of the role - -Background in health insurance, medical or dental preferred-Will be responsible for ensuring an exemplary, frontline customer experience for our customers (members, providers, DDWI and brokers)...

  • Director Call Center Operations

    4 weeks ago

    Morris Plains, United States SilverSearch, Inc. Full time

    Call Center Director position is available that is a FULL TIME opportunity that is requiring 3 days onsite/week in Morris Plains, NJ.Some highlights of the role - -Background in health insurance, medical or dental preferred-Will be responsible for ensuring an exemplary, frontline customer experience for our customers (members, providers, DDWI and brokers)...

  • Director Call Center Operations

    2 months ago

    Morris Plains, United States SilverSearch, Inc. Full time

    Call Center Director position is available that is a FULL TIME opportunity that is requiring 3 days onsite/week in Morris Plains, NJ.Some highlights of the role - -Background in health insurance, medical or dental preferred-Will be responsible for ensuring an exemplary, frontline customer experience for our customers (members, providers, DDWI and brokers)...

  • Director Call Center Operations

    2 weeks ago

    Morris Plains, New Jersey, United States Silver Search Full time

    Call Center Director position is available that is a FULL TIME opportunity that is requiring 3 days onsite/week in Morris Plains, NJ.Some highlights of the role Background in health insurance, medical or dental preferredWill be responsible for ensuring an exemplary, frontline customer experience for our customers (members, providers, DDWI and brokers) that...

  • Bilingual Account Manager

    1 week ago

    Morris Plains, United States Staff My Agency Full time

    Teri Digrande - State Farm Agency, located in Morris Plains, NJ has an immediate opening for a Bilingual (Spanish/English) Account Manager. Insurance experience is not required as we will train the right person with the right personality and skill set!We seek an energetic professional interested in helping our business grow through value-based conversations...

  • Director Call Center Operations

    2 weeks ago

    Morris Plains, New Jersey, United States Silver Search Full time

    Call Center Director position is available that is a FULL TIME opportunity that is requiring 3 days onsite/week in Morris Plains, NJ. All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description. Some highlights of the role - -Background in health insurance, medical or dental preferred...

  • Bilingual Account Manager

    1 week ago

    Morris Plains, United States TERI DIGRANDE - STATE FARM AGENCY Full time

    Job Description Job Description Teri Digrande - State Farm Agency, located in Morris Plains, NJ has an immediate opening for a Bilingual (Spanish/English) Account Manager. Insurance experience is not required as we will train the right person with the right personality and skill set! We seek an energetic professional interested in helping our business grow...

  • Accountant II

    2 months ago

    Morris Plains, United States Weichert, Realtors Full time

    Weichert Workforce Mobility is hiring an Accountant II in Parsippany, NJ. This is a hybrid position requiring one day in the office most weeks. The Accountant II, under general supervision, is responsible for performing general and non routine accounting tasks requiring a thorough understanding of accounting principles. The position provides management with...

  • Accountant II

    2 weeks ago

    Morris Plains, New Jersey, United States Weichert Companies Full time

    Job Description Weichert Workforce Mobility is hiring an Accountant II in Parsippany, NJ. This is a hybrid position requiring one day in the office most weeks.The Accountant II, under general supervision, is responsible for performing general and non routine accounting tasks requiring a thorough understanding of accounting principles. The position provides...

  • Bilingual Account Manager

    2 weeks ago

    Morris Plains, United States TERI DIGRANDE - STATE FARM AGENCY Full time

    Job DescriptionJob Description Teri Digrande - State Farm Agency, located in Morris Plains, NJ has an immediate opening for a Bilingual (Spanish/English) Account Manager. Insurance experience is not required as we will train the right person with the right personality and skill set! We seek an energetic professional interested in helping our business grow...

  • Assistant General Manager

    1 month ago

    Morris Plains, United States Sonesta Full time

    At Sonesta, we value our team members as individuals who enhance our guests' experiences with their unique skills and contributions. We actively support professional growth and personal happiness in each of our employees at each of our hotels, resorts, suites and cruise ships. We seek out people who will eagerly partner with us to improve the overall Sonesta...

  • Product Management Director

    4 weeks ago

    Morris, United States The Cigna Group Full time

    Role Summary: The Director of Regulated Markets is responsible for Coverage Review and Determinations for Medicare Part B and Part D, Medicaid, Marketplace or Healthcare Reform (HCR) and Commercial. This position will have business and product ownership, including strategic direction, project support of technical requirements to ensure ongoing compliance,...

  • Product Management Director

    1 month ago

    Morris, United States The Cigna Group Full time

    Role Summary: The Director of Regulated Markets is responsible for Coverage Review and Determinations for Medicare Part B and Part D, Medicaid, Marketplace or Healthcare Reform (HCR) and Commercial. This position will have business and product ownership, including strategic direction, project support of technical requirements to ensure ongoing compliance,...