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Customer Service
1 week ago
Customer Service Representative (CSR) - Full Time JOIN OUR BUSY TEAM Are you someone that provides service with a smile? Do you enjoy working with people and building rapport? Are you looking for a career with a growing company with many advancement opportunities? Then come join our team Hours: may vary from 7:30am-7pm Monday -Thursday, with 2 Fridays & 2 Saturdays OFF a month American Air & Heat is looking for friendly and enthusiastic Customer Service Representatives (CSR) to convert incoming service requests into booked appointments for field technicians. This position is the first line of communication for existing and new customers and serves a key role in establishing and building customer relationships and providing a positive impression of the company and the services provided. This full-time position requires schedule flexibility and includes some pre-scheduled night and weekend shift work. Essential Job Functions: Quickly and efficiently answer and handle high-volume customer calls each shift Conveys a positive impression of the company while establishing and building long-term customer relationships Answers all calls with a sense of urgency while providing superior customer service at all times Communicate professionally and effectively with Dispatch and Service teams to ensure proper customer handling Successfully converts customer requests (calls and internet) for service into booked appointments that meet or exceed the customer's expectations Correctly addresses customer needs by quickly identifying the best path to resolution, and taking action Capture and distribute customer concerns to the appropriate service team(s). Accurately collects and enters all necessary customer information into the day service database Contribute to the department and company's success by meeting and exceeding all performance objectives Maintains performance proficiency by staying current on all updates and process changes Proactively identify areas for process change to improve customer-handling procedures Work cross-functionally with dispatchers and other departments to ensure the customer is satisfied Qualifications: A positive, friendly, and helpful demeanor Self-starter with a strong self-accountability mindset in achieving set individual and team goals Superior communication (oral, written, and over the phone) A self-starter who will thrive working independently and on a team Good listener, empathetic, and customer-focused Problem-solving with the ability to prioritize Organized Ability to multi-task with attention to detail Proficiency with computers, especially Microsoft Office software Experience/Education: High School Diploma or equivalent required, associates and college degrees preferred. 2 Years Experience in Phone/Customer Service/Sales Compensation: Starting at $15/hr Based on experience plus incentives Benefits: Medical, Dental and Vison Insurance that goes into effect the 1st of the Month after 60 days. 3% 401(k)/IRA Match at 100% 100% paid Long-Term Disability Life Insurance PTO & Paid Holidays Weekly Direct Deposit Employee Referral Program PTO starts accruing while you are onboarding. Disclaimer: The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job. EOE
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Customer Service Rep
2 months ago
Sanford, United States Waste Pro USA, Inc. Full timeThe Customer Service Representative receives and processes calls from customers, serves as the end-to-end point of contact for customers, and resolves customer issues. Collaborates with a team of customer service representatives to meet overall call Customer Service, Service, Operations, Retail, Customer
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Customer Service Associate
3 months ago
Sanford, United States Southeastern Grocers Full timeThe customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactori Customer Service, Associate, Service, Customer, Retail, Grocery, Management
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Customer Service Clerk
3 weeks ago
Sanford, United States Seminole County, FL Full time**Description**: - **Additional compensation based on licensure._ **Essential Functions**: - Note: These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position._ Responsible for opening, monitoring, and securing the Extension Services building during operational...
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Customer Service Clerk
3 weeks ago
Sanford, Florida, United States County of Seminole Florida Full timeResponsible for daily customer service. Front line position provides customer service to the public in person, through emails, social media and over a multi-line phone system. Data input; handles financial transactions; general office duties; assist Customer Service, Clerk, Service, Auditor, Processing, Support Specialist, Retail
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Retail Customer Service
1 month ago
Sanford, United States EZCORP Full timeAddress: 2304 S. French Ave. Sanford, Florida 32771 Brand: Value Pawn & Jewelry Pay range is based on experience from $12 to $14 per hour We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well...
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Retail Customer Service
3 weeks ago
Sanford, United States EZCORP Full timeAddress: 2304 S. French Ave. Sanford, Florida 32771 Brand: Value Pawn & Jewelry Pay range is based on experience from $12 to $14 per hour We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well...
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Retail Customer Service
1 month ago
Sanford, United States EZCORP Full timeAddress: 2304 S. French Ave. Sanford, Florida 32771 Brand: Value Pawn & Jewelry Pay range is based on experience from $12 to $14 per hour We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide...
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Retail Customer Service
3 weeks ago
Sanford, United States EZCORP Full timeAddress: 2304 S. French Ave. Sanford, Florida 32771 Brand: Value Pawn & Jewelry Pay range is based on experience from $13.50 to $15 per hour We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well...
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Customer Service Agent
3 weeks ago
Sanford, Florida, United States Allegiant Travel Full timeSummary This position is responsible for providing customer service to all customers, including scheduled or charter services. Customer Service agents must be attentive to the customer's needs, politely handling their inquiries promptly, and completing the required transactions per company policy and procedures. Visa Sponsorship Available No Minimum...
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Customer Service Representative
1 month ago
Sanford, United States 4 Lane Insurance Full timeJob DescriptionJob DescriptionSalary: $15-$20 per hourAre you passionate about helping people and providing top notch customer service? Are you knowledgeable about insurance products and ready to assist clients in navigating their coverage needs. If so, 4 Lane Insurance (Formerly a Farmer's Insurance Agency) wants you to join our team as a customer...
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Customer Service Agent
3 weeks ago
Sanford, Florida, United States Allegiant Travel Full timeSummary This position is responsible for providing customer service to all customers, including scheduled or charter services. Customer Service agents must be attentive to the customer's needs, politely handling their inquiries promptly, and completing the required transactions per company policy and procedures.Visa Sponsorship Available No Minimum...
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Customer Service Associate
1 month ago
Sanford, United States Anderson Automotive Group Full time**Join our team**: The Anderson Automotive Group is a family owned and operated business with over sixty-five years of history. Our franchise car dealerships represent world class manufacturers to include Toyota, Subaru, Nissan, and Kia. We are in the best markets in the Southeast. Founded in 1955, our roots run deep in our communities through philanthropy...
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Customer Service Representative
7 days ago
Sanford, United States U-Haul Full timeLocation: 2701 S Horner Blvd, Sanford, North Carolina 27330 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
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Customer Service Representative PT
6 days ago
Sanford, United States County of Seminole Florida Full timeResponsible for daily customer service. Front line position provides customer service to the public in person and over a multi-line phone system. Data input; creates and updates customer accounts, maintains circulation of library items, handles finan Customer Service, Customer Service Representative, Library, Representative, Service, Operations, Retail
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PT Customer Service Leader
4 weeks ago
Sanford, United States Food Lion Full timeAddress: USA-NC-Sanford-2904 S Horner Blvd Store Code: Store 00999 Front End (7217926) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.PRIMARY PURPOSETo provide fast,...
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Customer Service Sales Specialist
1 month ago
Sanford, United States the compak companies llc Full timeJob DescriptionJob DescriptionWe are seeking a Customer Service Sales Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve...
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Customer Service Rep
1 month ago
Sanford, United States Pentair Full timeJob Description: Job Description SUMMARY The Customer Service Representative assist our customers by processing orders, preparing correspondences, answering phones, and fulfill customer inquiries with a goal to maintain customer satisfaction. Compensation and Schedule: $19/hr. Monday - Friday, Hybrid schedule ESSENTIAL DUTIES AND RESPONSIBILITIES include the...
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Customer Service Representative
2 weeks ago
Sanford, United States Apex Auto Glass Full timeEver believe you're worth more than what's offered to you? You deserve the best opportunity to succeed, and here is that opportunity. Our company is looking for flexible individuals that are also go-getters. There's no age requirement for hungry, This is 100% a sales position, yet what we sell is a no-cost service to our customers and its needed all over...
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Virtual Customer Service Advisor
4 weeks ago
Sanford, United States HCA Florida Lake Monroe Hospital Full time**This is a MONDAY - Friday WORK FROM HOME POSITION**: **Introduction** Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Customer Service Advisor today with Parallon. **Benefits**: Parallon, offers a total rewards package...
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Customer Service Team Member
1 month ago
Sanford, United States Modwash Full time**Customer Service Team Member** Broadway, NC, USA ? Buffalo Lake, NC 27330, USA ? Cumnock, NC 27330, USA ? Sanford, NC, USA Req #22 Monday, February 7, 2022 We are looking for a **Guest Experience Team Member** to be the face of ModWash. Youll be working with like-minded peers to ensure that each guest has an outstanding experience while driving sales of...