PT Customer Service Leader

2 weeks ago

Sanford, United States Food Lion Full time
Address: USA-NC-Sanford-2904 S Horner Blvd
Store Code: Store 00999 Front End (7217926)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

PRIMARY PURPOSE

To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.

DUTIES AND RESPONSIBILITIES

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and uses his or her name whenever possible
• Avoid personal conversations with other associates when customers are present
• Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager
• Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
• Ensure work station and front end area of the store has a neat and clean presentation
• Maintains proper knowledge of all sales associate register functions and Front End accounting services
• Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner
• Ensure the MVP savings center KIOSK is filled with paper and properly working
• Performs the task of sales associate when scheduled or as needed per the surge plan guidelines
• Performs the task of the customer lead as needed to ensure service standards are maintained
• Maintain alertness and calls for assistance when needed to service customers per service standards
• Is courteous and helpful to other associates
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Adhere to all company guidelines, policies and standard practices
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Notify QA of any cleaning issues or maintenance required on front end
• Successfully complete computer based training (CBT) and training aid courses
• Perform all other duties as assigned

QUALIFICATIONS

• High school graduate or equivalent preferred
• Effective communication and customer service skills
• Ability and willingness to learn multiple tasks and technical requirements of the job
• Ability to perform the technical requirements of cashier and service center
• Must meet minimum age requirements to perform specific job functions
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations

PHYSICAL REQUIREMENTS

• Ability to use computers and other communication systems required to perform job functions
• Perform repetitive hand and arm motions
• Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
• Pull or push up to 75 lbs. on occasion
• Stand 100% of the time, frequently walking short distances
• Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
• Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
• Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
• Meet established volume activity standards for the position
• Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
• Have sufficient visual ability to check ID cards, checks, invoices and other written documents
• BOTTLES where applicable: Move empty bottles and containers from the front end to the back room

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

Job Requisition: 375052_external_USA-NC-Sanford

  • CDL B

    3 weeks ago

    Sanford, United States SMART Recycling U.S. Full time

    Job DescriptionJob DescriptionLooking for drivers with a CDL B and/or waste hauling experience. Must pass DOT requirements. This position is PT with the potential to increase to FT in the next 3-6 months.Do you have a CDL B and/or waste hauling experience? Do you want to work for a company that makes you feel like part of a team and has a passion for the...

  • Lead Physical Therapist

    2 weeks ago

    Sanford, Maine, United States Saco Bay PT Full time

    Overview:Saco Bay Physical Therapy in Sanford, ME is seeking a full-time Lead Physical Therapist for our new outpatient center Up to a $10k sign on bonus availableAsk me about our student debt program-infinite loan repaymentSaco Bay PT has a new outpatient center opening in Sanford, ME. We are seeking a dynamic, compassionate and driven licensed Physical...

  • Lead Physical Therapist

    1 month ago

    Sanford, United States Saco Bay PT Full time

    Overview Saco Bay Physical Therapy in Sanford, ME is seeking a full-time Lead Physical Therapist for our new outpatient center!  Up to a $10k sign on bonus available! Ask me about our student debt program-infinite loan repayment! Saco Bay PT has a new outpatient center opening in Sanford, ME. We are seeking a dynamic, compassionate and driven licensed...

  • Lead Physical Therapist

    4 weeks ago

    Sanford, United States Saco Bay PT Full time

    Overview Saco Bay Physical Therapy in Sanford, ME is seeking a full-time Lead Physical Therapist for our new outpatient center!  Up to a $10k sign on bonus available! Ask me about our student debt program-infinite loan repayment! Saco Bay PT has a new outpatient center opening in Sanford, ME. We are seeking a dynamic, compassionate and driven licensed...

  • Customer Service Representative

    1 month ago

    Sanford, United States County of Seminole Florida Full time

    Responsible for daily customer service. Front line position provides customer service to the public in person and over a multi-line phone system. Data input; creates and updates customer accounts, maintains circulation of library items, handles finan Library, Customer Service, Customer Service Representative, Representative, Service, Operations, Retail

  • PT Service Team Member

    1 month ago

    Sanford, United States Michaels Full time

    Store - ORL-SANFORD, FLDeliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. Help customers...

  • PT Service Team Member

    4 weeks ago

    Sanford, United States Michaels Full time

    Store - ORL-SANFORD, FLDeliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. Help customers...

  • Perm - Physical Therapist (PT) #C-PT-8218057

    3 weeks ago

    Sanford, United States AdeIphi MedicaI Staffing Full time

    Summary:Ref #: C-PT-8218057Profession: Physical Therapist (PT)Job Type: Full-timeLocation: Kennebunk, MEStart Date: ASAPSchedule:, 8A-4:30PRequirements:Valid Physical Therapy license in the practicing state(s) or proof of eligibility.Master�s degree in Physical Therapy, or Master�s degree in a related field plus a Bachelor's degree in Physical Therapy,...

  • Customer Service Representative

    1 month ago

    Sanford, United States Del-Air Full time

    ** Customer Service Representative - (Sanford, FL)** **Job Category****:** Customer Service **Requisition Number****:** CUSTO003008 Showing 1 location **Job Details** **Description** ****DEL-AIR Heating, Air Conditioning, and Refrigeration, Inc.** is the largest Residential HVAC Company in the United States. We are a rapidly growing industry leader with...

  • Customer Service Representative

    4 weeks ago

    Sanford, United States Del-Air Full time

    ** Customer Service Representative - (Sanford, FL)** **Job Category****:** Customer Service **Requisition Number****:** CUSTO003008 Showing 1 location **Job Details** **Description** ****DEL-AIR Heating, Air Conditioning, and Refrigeration, Inc.** is the largest Residential HVAC Company in the United States. We are a rapidly growing industry leader with...

  • Customer Service Rep

    1 month ago

    Sanford, United States Waste Pro USA, Inc. Full time

    The Customer Service Representative receives and processes calls from customers, serves as the end-to-end point of contact for customers, and resolves customer issues. Collaborates with a team of customer service representatives to meet overall call Customer Service, Service, Operations, Retail, Customer

  • Customer Service Associate

    2 months ago

    Sanford, United States Southeastern Grocers Full time

    The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactori Customer Service, Associate, Service, Customer, Retail, Grocery, Management

  • Customer Service Representative

    4 weeks ago

    Sanford, United States American Air & Heat Full time

    Job DescriptionJob DescriptionCustomer Service Representative (CSR) - Full Time!JOIN OUR BUSY TEAM! Are you someone that provides service with a smile? Do you enjoy working with people and building rapport? Are you looking for a career with a growing company with many advancement opportunities?Then come join our team! Hours: 7:30am-4pmMonday -Thursday, with...

  • Kitchen Leader

    2 weeks ago

    Sanford, United States Chipotle Mexican Grill Full time

    Kitchen Leader (24019548) Description **CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope...

  • Customer Service Clerk

    2 weeks ago

    Sanford, United States Seminole County, FL Full time

    **Description**: - **Additional compensation based on licensure._ **Essential Functions**: - Note: These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position._ Responsible for opening, monitoring, and securing the Extension Services building during operational...

  • Customer Service Clerk

    2 weeks ago

    Sanford, Florida, United States County of Seminole Florida Full time

    Responsible for daily customer service. Front line position provides customer service to the public in person, through emails, social media and over a multi-line phone system. Data input; handles financial transactions; general office duties; assist Customer Service, Clerk, Service, Auditor, Processing, Support Specialist, Retail

  • Retail Customer Service

    4 weeks ago

    Sanford, United States EZCORP Full time

    Address: 2304 S. French Ave. Sanford, Florida 32771 Brand: Value Pawn & Jewelry Pay range is based on experience from $12 to $14 per hour We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well...

  • Retail Customer Service

    2 weeks ago

    Sanford, United States EZCORP Full time

    Address: 2304 S. French Ave. Sanford, Florida 32771 Brand: Value Pawn & Jewelry Pay range is based on experience from $12 to $14 per hour We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well...

  • Retail Customer Service

    1 week ago

    Sanford, United States EZCORP Full time

    Address: 2304 S. French Ave. Sanford, Florida 32771 Brand: Value Pawn & Jewelry Pay range is based on experience from $13.50 to $15 per hour We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well...

  • Retail Customer Service

    3 weeks ago

    Sanford, United States EZCORP Full time

    Address: 2304 S. French Ave. Sanford, Florida 32771 Brand: Value Pawn & Jewelry Pay range is based on experience from $12 to $14 per hour We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide...