See more Collapse

Customer Service Rep

2 months ago

Sanford, United States Pentair Full time
Job Description:

Job Description

SUMMARY

The Customer Service Representative assist our customers by processing orders, preparing correspondences, answering phones, and fulfill customer inquiries with a goal to maintain customer satisfaction.

Compensation and Schedule:

$19/hr.

Monday - Friday, Hybrid schedule

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but not limited to the following:

Provide internal and external customers with exceptional customer service by:
  • Following up on orders and keeping customers informed. e.g. scheduled ship date, backorder status, part number, and description clarification
  • Provide quotations, lead time, RMAs
  • Provide accurate, relevant, complete account notation in CRM
  • Follow guidelines and policies
  • Able to work a flexible schedule during peak call times.
  • Working with internal and external customers
Skills required:
  • Soft phone skills: clarity, active listening, positive, empathy, organization
  • Experience in CRM and ERP required. Proficiency in Excel Power Point, Power BI
  • Ability to work effectively in order to contribute to team KPIs
  • Customer centric focus: Ability to identify customers needs to resolve issues
  • Positive Energy - ability to be a team player; work well with other members of the department as well as members of other departments within the company.
  • Adaptability - actively pursues continuous improvement, adapts to changing circumstances and applies new ideas.
  • Accountability for Performance - commitment to high standards of performance and demonstrates personal ownership for getting the job done.
EDUCATION and/or EXPERIENCE:

High school diploma. Three (3) plus years of experience in Customer Service, Call Center, Customer facing role or related field.

Proficiency in Excel Power Point, Power BI will be considered a plus

LANGUAGE SKILLS

Able to communicate effectively in the English language

Diversity, Equity and Inclusion:

With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day. Race, gender, ethnicity, country of origin, age, personal style, sexual orientation, physical ability, religion, life experiences and many more factors contribute to this diversity.

We take ongoing action to improve the diversity of our workforce by:
  • Ensuring leadership involvement and ownership
  • Attracting and retaining diverse talent at all levels
  • Fostering a globally aware, inclusive culture
  • Ensuring our practices are fair and non-discriminatory

We have other current jobs related to this field that you can find below

  • Customer Service Rep(03010)

    3 months ago

    Sanford, United States Domino's Pizza LLC Full time

    Now Hiring Customer Service Reps! Great things are happening at Dominos, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world AND in every neighborhood! You will be responsible for taking orde Customer Service, Service, Restaurant, Retail, Customer

  • Customer Service Rep

    2 weeks ago

    Sanford, United States Domino's Pizza LLC Full time

    Domino's - 17 Amarillo Ln [Restaurant Team Member] As a Customer Service Rep at Domino's, you'll: Greet customers and provide them with a positive, engaging experience; Take customer orders working with the technology and Point of Sales System; Create a great customer experience by cleaning, preparing, and maintaining the front of the store; Ensure orders...

  • Customer Service Rep

    2 weeks ago

    Sanford, United States Domino's Pizza LLC Full time

    Domino's - 2258 Jefferson Davis Way [Restaurant Team Member] As a Customer Service Rep at Domino's, you'll: Greet customers and provide them with a positive, engaging experience; Take customer orders working with the technology and Point of Sales System; Create a great customer experience by cleaning, preparing, and maintaining the front of the store; Ensure...

  • Customer Service Rep(03010)

    2 months ago

    Sanford, United States Domino's Franchise Full time

    Job DescriptionJob DescriptionJob DescriptionNow Hiring Customer Service Reps!Great things are happening at Domino’s, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world AND in every neighborhood!You will be responsible for taking orders, making pizzas, and giving the customer the best experience...

  • Customer Service Rep(03010)

    2 months ago

    Sanford, United States Domino's Pizza LLC Full time

    Company DescriptionJob DescriptionNow Hiring Customer Service Reps! Great things are happening at Domino's, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world AND in every neighborhood! You will be responsible for taking orders, making pizzas, and giving the customer the best experience possible. You...

  • Customer Service Rep

    3 weeks ago

    Sanford, United States Waste Pro Full time

    SummarySUMMARY OF POSITION:The Customer Service Representative receives and processes calls from customers, serves as the end-to-end point of contact for customers, and resolves customer issues. Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our...

  • Customer Service Rep I

    3 weeks ago

    Sanford, United States Chesapeake Corporation Full time

    Customer Service Representative I Sanford, NC What makes us great At the heart of our Company is a dedication to delivering energy that drives progress. We put people first, work to keep them safe and build trusting relationships. Benefits/what's in it for you? Competitive base salary Fantastic opportunities for career growth Cooperative, supportive and...

  • Customer Service

    4 weeks ago

    Sanford, United States Ecco Group Full time

    Job DescriptionJob DescriptionSalary: 14We are currently looking to bring on a customer service rep for our Champion Home programThe role:Answering inbound calls to assist potential home buyers Some outbound calling to follow-up on the status of a customers inquiryUtilizing multiple screens while talking to customersMust be VERY dependableThe...

  • Customer Service Rep(09611)

    2 months ago

    Sanford, United States Domino's Pizza LLC Full time

    Company Description Start off at $8.50 hourly can move up if willing to work!! Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing...

  • Patient Access Rep II PRN

    2 weeks ago

    Sanford, United States LifePoint Health Full time

    Who We Are: People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Central Carolina Hospital is a 137-bed acute care hospital with over 100 physicians and more than 500 employees. The hospital offers a wide range of specialties, including cardiology, orthopedics, ophthalmology, general surgery,...

  • Patient Access Rep II PRN

    2 months ago

    Sanford, United States LifePoint Health Full time

    Who We Are: People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Central Carolina Hospital is a 137-bed acute care hospital with over 100 physicians and more than 500 employees. The hospital offers a wide range of specialties, including cardiology, orthopedics, ophthalmology, general surgery,...

  • Customer Service

    1 month ago

    Sanford, United States Len The Plumber Full time

    Customer Service Representative (CSR) - Full Time JOIN OUR BUSY TEAM Are you someone that provides service with a smile? Do you enjoy working with people and building rapport? Are you looking for a career with a growing company with many advancement opportunities? Then come join our team Hours: may vary from 7:30am-7pm Monday -Thursday, with 2 Fridays & 2...

  • Patient Service Rep

    2 weeks ago

    Sanford, United States True Health Full time

    JOB SUMMARYOversee the administrative duties of the Center. Responsible for moving the patients through the check-in and check-out process. PRIMARY FUNCTIONS 1.Provide a courteous, professional working environment 2.Maintain effective communication with patients, coworkers, and supervisor 3.Maintain efficient patient flow Update patient demographics...

  • Patient Service Rep

    2 months ago

    Sanford, United States True Health Full time

    JOB SUMMARY Oversee the administrative duties of the Center. Responsible for moving the patients through the check-in and check-out process. PRIMARY FUNCTIONS 1.Provide a courteous, professional working environment 2.Maintain effective communication with patients, coworkers, and supervisor 3.Maintain efficient patient flow Update patient demographics...

  • Patient Service Rep

    2 months ago

    Sanford, United States True Health Full time

    JOB SUMMARY Oversee the administrative duties of the Center. Responsible for moving the patients through the check-in and check-out process. PRIMARY FUNCTIONS 1.Provide a courteous, professional working environment 2.Maintain effective communication with patients, coworkers, and supervisor 3.Maintain efficient patient flow Update patient demographics...

  • Customer Service Associate

    4 months ago

    Sanford, United States Southeastern Grocers Full time

    The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactori Customer Service, Associate, Service, Customer, Retail, Grocery, Management

  • Customer Service Specialist

    2 weeks ago

    Sanford, United States Hudson's Furniture Full time

    Are you passionate about providing exceptional customer service and making a difference in people's lives? Hudson's Furniture, a thriving second-generation, family-owned home furnishings retailer with 14 locations across Florida, is looking for enthusiastic and customer-focused individuals to join our Customer Service Team in Sanford, FL. As a Customer...

  • Retail Customer Service

    2 months ago

    Sanford, United States EZCORP Full time

    Address: 2304 S. French Ave. Sanford, Florida 32771 Brand: Value Pawn & Jewelry Pay range is based on experience from $13.50 to $15 per hour We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well...

  • Retail Customer Service

    2 months ago

    Sanford, United States EZCORP Full time

    Address: 2304 S. French Ave. Sanford, Florida 32771 Brand: Value Pawn & Jewelry Pay range is based on experience from $12 to $14 per hour We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide...

  • Customer Service Specialist

    3 weeks ago

    Sanford, United States DICK'S SPORTING GOODS INC Full time

    At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a...