Current jobs related to Customer Service Consultant - Cincinnati, Ohio - Insight Global

  • Customer Service Consultant

    4 weeks ago

    Cincinnati, Ohio, United States Insight Global Full time

    Job SummaryWe are seeking a highly skilled Customer Service Consultant to join our team at Insight Global. As a Customer Service Consultant, you will be responsible for providing exceptional customer service to our clients, resolving their inquiries and concerns in a timely and professional manner.Key Responsibilities:Provide professional and courteous...

  • Customer Service Consultant

    4 weeks ago

    Cincinnati, Ohio, United States Insight Global Full time

    Job SummaryWe are seeking a highly skilled Customer Service Consultant to join our team at Insight Global. As a key member of our Enterprise Engagement Center, you will be responsible for providing exceptional customer service to our clients via phone, email, and online chat.Key ResponsibilitiesRespond to client inquiries and concerns in a professional and...

  • Service Consultant

    4 weeks ago

    Cincinnati, Ohio, United States Joseph Volkswagen of Cincinnati Full time

    We are seeking an experienced Service Consultant to join our team at Joseph Volkswagen of Cincinnati. As a fast-paced dealer, we offer a dynamic work environment with plenty of opportunities to learn and grow. Our service department operates Monday through Friday and Saturday until noon, with consultants working every third Saturday. If you are a hard worker...

  • Customer Service Representative

    4 weeks ago

    Cincinnati, Ohio, United States Insight Global Full time

    Key Responsibilities:We are seeking a highly skilled Client Service Consultant to join our Enterprise Engagement Center in Downtown Cincinnati. As a Client Service Consultant, you will be responsible for providing exceptional customer service to our clients via telephone, written correspondence, email, or online chat.Key Responsibilities:Review and analyze...

  • Customer Service Representative

    4 weeks ago

    Cincinnati, Ohio, United States Synchro Speak Full time

    Job DescriptionSynchro Speak is a professional communication consulting firm dedicated to enhancing organizational effectiveness through advanced communication strategies. Our team specializes in speech coaching, executive communication training, and corporate communication solutions.The Customer Service Representative will handle inbound and outbound...

  • Customer Service Representative

    1 month ago

    Cincinnati, Ohio, United States Fresh Form Draft Full time

    Job Summary: As a Call Center Representative at Fresh Form Draft, you will be responsible for handling inbound and outbound customer calls, providing information, resolving issues, and ensuring a positive customer experience. This role requires excellent communication skills and the ability to work efficiently in a fast-paced environment.Key...

  • Customer Service Representative

    4 weeks ago

    Cincinnati, Ohio, United States Fresh Form Draft Full time

    Job Summary: We are seeking a skilled Call Center Representative to join our team at Fresh Form Draft. As a Call Center Representative, you will be responsible for handling inbound and outbound customer calls, providing information, resolving issues, and ensuring a positive customer experience.Key Responsibilities:Answer incoming calls and respond to...

  • Customer Service Representative

    1 month ago

    Cincinnati, Ohio, United States Henrie Agency Full time

    Job DescriptionWe are seeking a highly motivated and results-driven Customer Service Representative to join our team at Henrie Agency - Symmetry Financial Group. As a Life Insurance Agent, you will be responsible for assisting families with financial planning strategies in the areas of mortgage protection life insurance, whole life, term life, accidental,...

  • Customer Service Representative

    2 weeks ago

    Cincinnati, Ohio, United States Western & Southern Life Full time

    Job Summary:We are seeking a highly skilled Customer Service Consultant to join our team at Western & Southern Life. As a key member of our client support team, you will play a critical role in providing exceptional service to our clients, resolving their inquiries and concerns in a timely and professional manner.Key Responsibilities:Client Communication:...

  • Leasing Consultant

    1 month ago

    Cincinnati, Ohio, United States Village Green Full time

    Job OverviewVillage Green is seeking a highly motivated and experienced Leasing Consultant to join our team at one of our luxury communities in Fulton Market District. As a Leasing Consultant, you will be responsible for identifying the needs of prospective residents and providing them with exceptional customer service.Key Responsibilities:Identify and meet...

  • Lactation Consultant

    1 month ago

    Cincinnati, Ohio, United States TriHealth Full time

    Job Title: Lactation Consultant - Maternity Inpatient ServicesAt TriHealth, we are seeking a highly skilled Lactation Consultant to join our Maternity Inpatient Services team. As a Lactation Consultant, you will play a critical role in providing expert lactation consultation and educational services to breastfeeding families, nursing staff, midwives, and...

  • Wireless Sales Consultant

    4 weeks ago

    Cincinnati, Ohio, United States Wireless Zone Full time

    Job DescriptionAt Wireless Zone, we're seeking a motivated and engaging Sales Consultant to join our team. As a Sales Consultant, you'll be responsible for providing exceptional customer service and selling wireless services to our customers.Key Responsibilities:Provide outstanding customer service and ensure customer satisfactionSell wireless services and...

  • Cannabis Industry Customer Service Representative

    4 weeks ago

    Cincinnati, Ohio, United States Jushi Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Consultant at Jushi Holdings Inc. This role is responsible for delivering exceptional customer service and creating a distinctive shopping experience that drives sales results.Key Responsibilities:Provide outstanding customer service to patrons by...

  • Retail Sales Consultant

    4 weeks ago

    Cincinnati, Ohio, United States AlienVault Full time

    Job OverviewAt AlienVault, we're looking for a skilled Retail Sales Consultant to join our team. As a Retail Sales Consultant, you'll be at the forefront of delivering exceptional customer experiences, driving sales growth, and building strong relationships with our customers.Key Responsibilities• Create personalized sales experiences for customers,...

  • Retail Sales Consultant

    4 weeks ago

    Cincinnati, Ohio, United States Tailored Brands Inc Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Sales Consultant to join our team at K&G Fashion Superstore. As a Retail Sales Consultant, you will be responsible for delivering an exceptional customer experience, driving sales growth, and maintaining a visually appealing store environment.Key ResponsibilitiesEngage with customers...

  • Leasing Consultant

    4 weeks ago

    Cincinnati, Ohio, United States Fath Properties Full time

    Job DescriptionAt Fath Properties, we are seeking a highly skilled Leasing Consultant to join our team at Aspen Village Apartments. This role is ideal for individuals who possess excellent customer service skills, a friendly and outgoing personality, above average organizational skills, and the ability to work as part of a team.Key Responsibilities:Show...

  • Patient Experience Consultant

    4 weeks ago

    Cincinnati, Ohio, United States UC Health Full time

    About the Role:The Patient Experience Consultant will work in partnership with the healthcare team to enhance overall customer satisfaction for patients, visitors, and staff through excellent service and quality care.This includes supporting a proactive approach to resolving problems and complaints with respect to care, treatment, rights, and ability to...

  • Wireless Sales Consultant

    4 weeks ago

    Cincinnati, Ohio, United States Wireless Zone Full time

    Unlock your sales potential with Wireless Zone, A Verizon Wireless Premium Retailer!We're seeking a highly motivated and customer-focused individual to join our team as a Wireless Sales Consultant. As a key member of our sales team, you'll be responsible for delivering exceptional customer experiences while selling Verizon Wireless services and devices.Key...

  • Senior Infrastructure Consultant

    4 weeks ago

    Cincinnati, Ohio, United States Procyon TS Full time

    Job Description:As a Senior Infrastructure Consultant at Procyon TS, you will be responsible for driving multiple infrastructure projects as an internal consultant. This includes gathering project requirements, designing reference architecture diagrams, hosting meetings with project stakeholders, advising application teams, and working closely with internal...

  • Lactation Consultant

    4 weeks ago

    Cincinnati, Ohio, United States TriHealth Full time

    Job OverviewAs a Lactation Consultant at TriHealth, you will provide expert consultation and educational services to breastfeeding families, nursing staff, midwives, and physicians. Your goal will be to support and empower new mothers to achieve their breastfeeding goals.Key ResponsibilitiesRecognize and intervene in situations that may jeopardize or...

Customer Service Consultant

1 month ago

Cincinnati, Ohio, United States Insight Global Full time

Customer Service Consultant

Insight Global is seeking a skilled Customer Service Consultant to join their Enterprise Engagement Center. This team is responsible for completing inbound service calls to current clients regarding payments, customer service, and filing claims.

Key Responsibilities:

  • Reviews, researches, and analyzes policy data to resolve client inquiries or concerns via telephone, written correspondence, email, or online chat.
  • Provides professional and courteous service, including diffusing escalated clients to resolve concerns; completes service requests within departmental service levels.
  • Proactively seeks resolution to client issues; uses solid judgment in recognizing the need to escalate situations to management.
  • Maintains accurate information and documentation in Salesforce Customer First Platform.
  • Required to utilize multiple administration systems to service clients.

What We Offer:

  • Excellent benefits packages
  • Strong training program
  • Ability to move up within the organization or to other teams within the first year