Seasonal Retail Associate

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Meow Wolf opens portals of possibility. Come as you are

We are individuals who inspire creativity in people's lives through art and exploration, so that our combined imaginations can transform the world we live in. We create immersive and interactive experiences that transport audiences into fantastic realms of story and exploration. Our Vision is to be the world's leading creative company, reimagining the paradigm of art and storytelling, to make a positive difference in the world.

We share a strong commitment to Belonging through our values of:

• Collaborative Creativity: We believe the act of creating together amplifies possibilities.

• Provocative Playfulness:We celebrate the unexpected because it is the doorway to discovery.

• Outsiders Welcome: We are all outsiders at heart, and we create space for everyone to feel like they belong.

• Authentic Compassion:We are "kind punks" - supportive to each other and standing up for what we believe in.

• Audacious Courage: We have the courage to radically reinvent ourselves to push the boundaries of art.

If this all sounds like YOU, read on....

Job Description:

Seasonal Retail Associate

The Real Unreal - Grapevine, TX

Seasonal job begins October 2024 through the first week of January 2025

The Retail Sales Associate's primary goal is to assist visitors and customers of Meow Wolf's gift shop and provide an excellent level of customer service. This job entails using a POS to make sales, use a cash register and handle cash and provide change to customers. Meow Wolf's Retail Sales Associate also helps keep the gift shop clean, restocks items, and organizes storage areas, as well as assisting the gift shop team with special tasks that include data entry, compiling gift shop items for giveaways, and conducting inventory counts. The Retail Sales Associate will also need to maintain an in-depth knowledge of a wide variety of items being sold in the gift shop.

How you will do it...

• Welcome guests to the exhibition and/or gift shop and answer their questions

• Perform job responsibilities with a creative flair that elevates the exhibition narrative

• Deliver a memorable guest experience through exceptional customer service

• Monitor crowds and assist with crowd control to ensure the safety of guests and staff

• Remain knowledgeable on products offered and discuss available options

• Maintain in-stock and presentable conditions throughout the gift shop

• Process POS (point of sale) purchases and merchandise returns

• Receive product and stock the sales floor including: processing incoming shipments, merchandising products, re-stocking displays, etc.

• Comply with inventory control procedures

• Report emergencies to the manager

• Respond to injuries and emergencies appropriately

• Collaborate with other team members to create and maintain a pleasant environment for guests

To be successful in this role...

• A desire to work directly with and talk to the public.

• A welcoming demeanor.

• 19 years of age or older.

• Ability to learn point of sale systems.

• Ability to follow and enforce safety rules.

• Ability to work a flexible schedule including weekdays, weekends, evenings, and holidays.

• Ability to maintain composure in stressful situations

• Ability to adapt to changes in a fast paced work environment

• High school diploma or equivalent

• At least one year of retail or customer service experience

It would be nice to have...

• An interest in the arts

• Dual language skills, especially but not limited to English and Spanish

• Prior work experience in a retail, museum, park, recreation facility, or other public space.

• Prior experience with point-of-sale systems.

• Familiarity with inventory procedures.

• Hidden talents that can be employed as part of the persona including singing, dancing, magic, comedy, conversationalist, impersonator or otherwise.

• Embrace and exemplify Meow Wolf Culture

Work environment & physical demands...

This position works primarily in an indoor setting with exposure to noisy environments, dim lighting, strong visual effects including strobing lights, special effects, fog machines and small and/ or enclosed spaces. May require work outdoors for special events or critical functions. Physical ability to walk, stand, take stairs/slides/elevators, and navigate the elements during the day and night. Employee may be required to lift up to 20lbs. Employee may be required to repeat motions that can include wrists, hands, and/or fingers.

The employee will comply with company and OSHA standard workplace safety protocols. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

You will get to know Meow Wolf by...

• Exploring Meow Wolf Origins.

• Attending Immersiversity

• Reviewing Meow Wolf's Employee Handbook.

Are you...

• Able to exhibit professional judgment and decision-making skills?

• Someone with great time management skills?

• A motivated leader in the maintenance industry?
  

If you answered 'YES' to all of the above, then what are you waiting for? APPLY NOW

Meow Wolf creates immersive and interactive experiences that transport audiences of all ages into fantastic realms of story and exploration. This includes art installations, video and music production, and extended reality content.

Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are All employment decisions at Meow Wolf are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, service in the military or any other characteristic protected by federal, state or local law. Come as you are

IMPACT: Meow Wolf is committed to our DIY roots and grassroots community support principles. To document that commitment, we converted our legal designation into a Delaware Public Benefit Corporation and have certified as a B Corporation. As a B Corp, we have a triple bottom line of supporting financial, social and environmental wellbeing in our community.

INCLUSION: Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are All employment decisions at Meow Wolf are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, service in the military or any other characteristic protected by federal, state or local law.

BENEFITS:

The choices we make concerning our benefits during enrollment periods are among the most important we select for ourselves and our families. As part of the total compensation package for full-time employees, Meow Wolf offers a comprehensive benefits package that includes various options to meet individual healthcare and financial needs along with many perks.

• Medical Insurance options: PPO & HSA

• Dental & Vision Insurance

• 401k Retirement Plan

• Company Paid Life Insurance Policy & Long-Term Disability Coverage

• Voluntary Short-term Disability & Critical Illness Policies

• Company Paid Employee Assistance Program

• Paid Parental Leave for 12 weeks

• Discount off Meow Wolf Gift Shop Merch

• Admission to Meow Wolf attractions for employees and guests

Please visit www.meowwolf.com/careers for more information.