Customer Service Representative

2 months ago


Festus, United States Sun Technologies Full time

Job Title : Customer Service Representative Required Skills : Able to take 80+ calls per day. Call center experience Location : Festus,Missouri **Job Description**

* 100% Remote position.

* Attends work on a regular and predictable basis.

* Answers all incoming calls as the main responder is usually the first contact for referral sources.

* Maintains and files patient information on a regular basis.

* Verifies insurance coverage and advises collections department of required actions about billing.

* Responds to new and current patient's requests.

* Handles mail and outgoing courier packages for the center including responding to requests for information from internal sources when possible.

* Service representative in emergencies and be available for on call on weekends and evenings.

* Must have proven human relations skills dealing with referral sources, patients, and administrative departments.

* General office skills such as proficiency in PC programs and data entry, typing, filing, and basic math are essential.

* Open availability is required for this requisition. Any associate applying to this position must have open availability. Associates may not request a specific shift.

Experience : 2+ years



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