Front Desk Receptionist
3 weeks ago
Job Location
Knoxville Office - Knoxville, TN
Position Type
Full Time
Education Level
High School
Job Category
Admin - Clerical
Description
Are you interested in making a difference in patient care? Learn about our unique culture of respect, growth, innovation, the best patient care, and how we give back to the community.
At United Urology Group, our employees are at the heart of our mission and have incredible opportunities to impact our patients' lives with their urologic care.
- We foster a culture that thrives on compassion, teamwork, integrity, and diversity, all of which start with our staff
- We deliver a cohesive approach to urologic care that provides patients with access to experienced specialists, a superb team of healthcare professionals, and the most advanced technology for patient treatments and therapies.
- We offer competitive salaries and a great work/life balance: enjoy your weekends
- UUG offers outstanding benefits, including tuition reimbursement, health, dental, and vision insurance, corporate discounts, and much more
Position Summary:
The Front Desk Receptionist provides superb customer service to patients & staff and support for the office, independently and with minimal supervision.
Primary Duties & Responsibilities:
- To create a positive and professional first impression of the practice and to show the patients a "we care" attitude.
- Schedule appointments and assist with scheduling any additional testing directed by the physician.
- Ensure all required patient paperwork is compiled for that day's appointments.
- Collect co-pays and past balances at check-in and enter them into the batch for the day in Practice Management.
- Reviews for completeness and accuracy and then enters required patient demographics and clinical information into Practice Management and EHR.
- Scan the patient's driver's license and insurance card(s) front and back into Ntierprise.
- Ensure all required referrals are obtained, scanned into the EMR, and linked to that day's appointment within Practice Management.
- Reconcile payment batches at the end of every day and turn them into the Site Manager.
- Schedule follow-up procedures and coordinate any local ASC cases.
- Assist patients with the completion of the Phreesia registration system.
- As part of the requirements of your position, you are expected to travel to other sites within a reasonable geographic region.
Qualifications
Qualifications:
- Minimum High School Diploma or GED required.
- Minimum of two (2) years of front office experience, preferably in a medical setting.
- 1 - 2 years of customer service.
- Excellent customer service.
- Attention to detail and willingness to learn.
- Proficient knowledge of medical terminology, ICD-9, and CPT-4 Codes.
- Strong communication skills, both verbal & written.
- Proficient computer software and database skills.
- Comfortable working in a fast-paced environment.
- Very comfortable asking probing questions to patients.
- Must demonstrate a caring, compassionate, and patient attitude.
- Maintain HIPAA compliance.
- Multitasking and proactive problem-solving.
- Ability to type 40 Words Per Minute.
- N/A.
- Ability to travel to other sites as necessary.
- Able to sit, stand, and or walk throughout the day.
- Intermittently required to stoop, bend, speak, and listen.
- Frequently lift and or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Equal Opportunity Employer: United Urology Group and its affiliate practices are an equal opportunity employer. We do not discriminate based on race, color, religion, age, sex, national origin, disability, veteran status, or sexual orientation.
The successful candidate(s) for any UUG position will be subject to a pre-employment background check.
Actual compensation offered to candidates is based on work experience, education, and/or skill level.
-
Front Desk Receptionist
3 weeks ago
Knoxville, Tennessee, United States United Urology Group Full timeJob Title: Front Desk ReceptionistWe are seeking a highly skilled and detail-oriented Front Desk Receptionist to join our team at United Urology Group. As a key member of our front office staff, you will be responsible for providing exceptional customer service to patients and staff, while ensuring the smooth operation of our office.Key...
-
Front Desk Receptionist
2 weeks ago
Knoxville, Tennessee, United States United Urology Group Full timeJob Title: Front Desk ReceptionistWe are seeking a highly skilled and detail-oriented Front Desk Receptionist to join our team at United Urology Group. As a key member of our front office staff, you will be responsible for providing exceptional customer service to patients and staff, while ensuring the smooth operation of our office.Key...
-
Front Desk Receptionist
2 weeks ago
Knoxville, United States Tennessee Urology Full timeAre you interested in making a difference in patient care? Learn about our unique culture of respect, growth, innovation, the best patient care, and how we give back to the community. If you think you are the right match for the following opportunity, apply after reading the complete description. At United Urology Group, our employees are at the heart of...
-
Front Desk Representative
1 month ago
Knoxville, Tennessee, United States Covenant Health Full timeJob SummaryWe are seeking a highly organized and customer-focused Front Desk Receptionist to join our team at Covenant Health. As a Front Desk Receptionist, you will be the first point of contact for our members and guests, providing exceptional service and ensuring a positive experience.Key ResponsibilitiesAnswer and direct incoming calls, respond to...
-
Front Desk Receptionist
5 months ago
Knoxville, United States Hair Club Full time** Front Desk Receptionist - Knoxville** **Job Category****:** Field- Administrative **Requisition Number****:** FRONT002727 Showing 1 location **Job Details** **Description** **A Day in the Life of a Client Service Coordinator :** You'll be responsible for the center's administrative and office support functions along with any activities: * Facilitating new...
-
Urology Front Desk Coordinator
2 weeks ago
Knoxville, Tennessee, United States Tennessee Urology Full timeJob Title: Front Desk ReceptionistWe are seeking a highly skilled and detail-oriented Front Desk Receptionist to join our team at Tennessee Urology. As a key member of our front office staff, you will be responsible for providing exceptional customer service to patients and staff, while ensuring the smooth operation of our office.Key Responsibilities:Provide...
-
Front Desk Coordinator
1 week ago
Knoxville, Tennessee, United States Anne Arundel Dermatology Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Front Desk Receptionist to join our team at Anne Arundel Dermatology. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.Key ResponsibilitiesPatient Check-in and Check-out:...
-
Front Desk Receptionist
3 months ago
Knoxville, United States Anne Arundel Dermatology Full timeOverview: At Anne Arundel Dermatology we give exceptional care - to our patients and to eachother. Patient First | Caring | Accountability | Trust | One Team | Growth Founded 50+ years ago with a mission to provide the highest quality and full spectrum of medical, surgical, and esthetic skin care services to each and every one of its patients, Anne Arundel...
-
Receptionist
4 weeks ago
Knoxville, United States Arbor Terrace of Knoxville Full timeArbor Terrace is an Assisted Living facility located in Knoxville. We are currently hiring for a full time Receptionist. Are you ready to love your job again? Join The Arbor Company and discover a work family where you are treated with respect. We are recognized by our team members as a Great Place To Work® and we are honored to be one of only 20...
-
Front Desk Representative
6 days ago
Knoxville, Tennessee, United States Aimbridge Hospitality Full timeFront Desk Agent Role at Aimbridge HospitalityWe are seeking a skilled and friendly Front Desk Agent to join our team at Aimbridge Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a smooth and enjoyable stay.Key Responsibilities:Greet and welcome guests, responding to their...
-
Front Desk Attendant
4 months ago
Knoxville, United States In Shape Solutions Full timeJob Type Full-time, Part-time Description JOB SUMMARY: The front desk is the first and last impression that members and prospective members see as they enter and exit the club. Customer service is key when welcoming and assisting parents, members, and prospective members. This position is an important step in providing a clean and safe environment for...
-
Receptionist
5 months ago
Knoxville, United States The Law offices of Mayer and Newton Full timeWest Knoxville Law Firm is looking for a front desk receptionist. The ideal candidate will be able to work in a fast paced environment. We are looking for someone with a professional and pleasant demeanor as well as dependable and trustworthy. Pay will be based on experience. Job Duties: Answer multi line telephone system, directing calls to the...
-
Front Desk Representative
2 weeks ago
Knoxville, Tennessee, United States Comfort Inn At The Park Mill Full timeJob Title: Front Desk AgentAt Comfort Inn At The Park Mill, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team.Job Summary:The Front Desk Agent is responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay. This role requires a strong ability to multitask, work in a...
-
Front Desk Representative
3 weeks ago
Knoxville, Tennessee, United States StepStone Hospitality Full timeJob Title: Part-Time Front Desk AgentWe are seeking a Part-Time Front Desk Agent to join our team at StepStone Hospitality.Job Summary:The Front Desk Agent will be responsible for providing exceptional customer service to our guests, handling room assignments, and managing front desk operations.Key Responsibilities:Register and assign rooms to guestsIssue...
-
Receptionist
6 months ago
Knoxville, United States The Law Offices of Mayer and Newton Full timeWest Knoxville Law Firm is looking for a front desk receptionist. The ideal candidate will be able to work in a fast paced environment. We are looking for someone with a professional and pleasant demeanor as well as dependable and trustworthy. Pay will be based on experience.Job Duties:Answer multi line telephone system, directing calls to the appropriate...
-
Receptionist
6 days ago
Knoxville, United States The Law Offices of Mayer and Newton Full timeWest Knoxville Law Firm is looking for a front desk receptionist. The ideal candidate will be able to work in a fast paced environment. We are looking for someone with a professional and pleasant demeanor as well as dependable and trustworthy. Pay will be based on experience.Job Duties:Answer multi line telephone system, directing calls to the appropriate...
-
Receptionist
6 months ago
Knoxville, United States The Law Offices of Mayer and Newton Full timeWest Knoxville Law Firm is looking for a front desk receptionist. The ideal candidate will be able to work in a fast paced environment. We are looking for someone with a professional and pleasant demeanor as well as dependable and trustworthy. Pay will be based on experience.Job Duties:Answer multi line telephone system, directing calls to the appropriate...
-
Optical Receptionist
4 weeks ago
Knoxville, Tennessee, United States Visionworks Full timeJob SummaryWe are seeking a highly organized and detail-oriented Retail Receptionist to join our team at Visionworks. As a key member of our front desk team, you will be responsible for providing exceptional customer service, scheduling appointments, and maintaining accurate patient records.Key ResponsibilitiesProvide excellent customer service, greeting and...
-
Front Desk Associate
2 weeks ago
Knoxville, Tennessee, United States Crunch Fitness - CR Holdings Full timeJob DescriptionFront Desk AssociateCrunch Fitness is seeking a highly motivated and enthusiastic Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional customer service and ensuring a positive experience for everyone who walks through our doors.Key...
-
Front Desk Agent
2 weeks ago
Knoxville, United States Aimbridge Hospitality Full timeAimbridge Hospitality - The Tennessean [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours of...