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Branch Manager

4 months ago

Louisville, United States Crane 1 Services, Inc. Full time

Branch Manager l

Reports to:

Regional Operations Manager

Responsibilities:

The Branch Manager will often be a player/coach responsible for leading a safe, high-performing, customer-focused team. The Branch Manager will recruit, hire, train and retain service technicians by working as a servant leader role while leveraging all Crane 1 support resources. This is a demanding, 'hands-on', entrepreneurial position that requires a person with the ability to prioritize and complete a wide variety of management, operational, and sales-oriented activities. It is a fast-paced, growth-oriented environment.

Familiarity with managing operations in a service-based, industrial maintenance and repair business is important.

Responsibilities include:

+ Provide leadership in a safe work environment by functioning as the branch safety officer. Organize, document and report monthly safety meetings. Maintain and provide all safety-related documentation, per company guidelines.

+ Manage budget and allocate resources appropriately to meet current and future growth needs.

+ Effectively communicate company philosophies and goals and adhere to high ethical standards.

+ Responsible for the management of profit and loss for the branch/service center.

+ Retention and Recruitment for the branch/service center.

+ Deliver financial objectives with a focus on revenue, gross margin, and EBITDA.

+ Work collaboratively with the Regional Management to manage key accounts and grow market share.

+ Responsible for developing routines to support the branch and communicate results to the Regional Operations Manager

+ Follow-up on all branch and associate generated solid leads, referrals, and bid lists for both new

and existing customer inquiries.

+ Meet with new potential customers, provide needed information, and educate them regarding Crane1 product and service offerings.

+ Generate, present, and negotiate service quotes/proposals to potential customers.

+ Maintain awareness of customer budgets, and competitive threats in the market, ensuring that quotes are competitive and reasonable.

+ Foster a continuing, positive, trusting, and professional relationship with all accounts, acting as a liaison between Crane1 and the customer. Scheduling periodic customer site visits to help maintain a strong relationship.

+ Lead weekly production meetings to facilitate revenue and cashflow objectives.

+ Able to clearly articulate and execute the Crane 1 Advantage in your territory.

+ Collaborate with the new business development team to grow the territory.

+ Manage the sales funnel process as part of a routine way of working.

We need a strong, self-driven, collaborative leader to join the team and help shape our future. We are looking for an operational and sales leader that has high energy and an engaging personality, a competitive spirit with an insatiable desire to win, and a collaborative approach to teamwork.

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