Assistant Branch Manager-B

1 month ago

Louisville, United States Security Equipment Supply Inc Full time
Job DescriptionJob Description

SECURITY EQUIPMENT SUPPLY

ASSISTANT BRANCH MANAGER

JOB DESCRIPTION

The following is the basic job description for the Branch Assistant Manager position current as of the date noted above. Any alterations, substitutions, or additions must be approved in writing by two of the following people: Human Resource Manager, Vice President, Operations Manager, or Sales Manager. This position reports directly to the Branch Manager and indirectly to Sales and Operations management.

Job Classification: Exempt position

Basic Function: The primary function of this position is to assist branch management in all areas of branch operations. This includes all aspects of daily operations involving sales and logistics staff while helping to implement policies, procedures and best practices to achieve the overall goals for the branch and Company.

Essential Functions:

  1. Always maintains and causes to maintain the SES standards for customer service Variances in customer service levels should be addressed by working with individual or reported to Branch Manager or another applicable administrative manager
  2. Must have working knowledge of all branch operational and sales responsibilities including, but not limited to, counter and tele sales, shipping, receiving, repairs/CRS, RM module, and inventory control.
  3. Work in tandem with Branch Manager in developing better vendor relations, setting up customer and employee trainings and counter days. Strategize with the Branch Manager and Marketing Department for a go to market approach.
  4. Assist in reduction of slow and dead stock to maintain inventory health
  5. Assist Branch Manager in achieving branch sales goals as set by the Sales Manager. This would include planning sessions to attain goals and mentoring of existing sales team
  6. Achieve personal sales goals as set by Sales Manager and Branch Manager.
  7. Assist Branch Manager in recruiting, hiring, on-boarding, training, and development of Branch personnel.
  8. Oversee daily stocking / merchandising of the showroom.
  9. Consult with Branch Manager on handling of all employee evaluations, grievances, or other issues. Consult with Administrative Managers on these issues in the absence of the Branch Manager.
  10. Must possess the ability to perform all branch administrative tasks.
  11. Maintain regular, open communications with the Branch Manager to insure the consistency of message in the branch. Maintain the same communication with the Corporate Office in the absence of the Branch Manager.
  12. Ensure all company policies and procedures are followed at all time and report any violations to the Branch Manager and/or the appropriate administrative manager.
  13. Assist Branch Manager in maintaining a safe, secure, and clean working environment.

Competencies: (as required or needed for this position) Examples listed below

  1. Oral and Written Comprehension
  2. Oral and Written Expression
  3. Problem Solving Ability
  4. Possess ability to work autonomously & collaboratively
  5. Training/Mentoring
  6. Basic knowledge of Microsoft Suite of products
  7. Travel and some night/weekend work will be required (approximately < 10% total travel required)

Work Environment:

This job operates in a branch/warehouse environment. This role routinely uses standard office equipment such as computers, phones, photocopier and standard software suite(s), such as the ERP system, and the Microsoft Suite of products. This position routinely is exposed to warehouse/showroom activities, such as handling inventory and interaction with customers.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is occasionally required to stand, walk or sit; use of hands and fingers, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and/or move objects up to 70 pounds. Specific vision abilities may include, close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Required Education and Experience:

High school diploma or equivalent

5 to 7 years of relevant sales experience

1 to 3 years of management experience preferred

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without reasonable notice.

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