Customer Service Associate
2 months ago
Striking good times start here There's always something to celebrate at our Triple Shift Entertainment venues, and there's a demand for those who know how to strike up those memories. Everyone plays a role in helping great American pastimes come together. In joining our team, you'll play a pivotal role in creating experiences that will become the stuff of tomorrow's nostalgia.
Position Summary:
- To maintain the highest possible guest service and cleaning standards by following the guidelines in the job description and expectations of the management team.
- Check with the manager on duty for special assignments.
- Assist guest in scoring system, find correct bowling balls and ramps.
- Assist in running and expediting food.
- Assist front desk staff and gaming operation upon request.
- Bus and wipe down venue tables, chairs and floors.
- Remove bowling balls from returns and place on racks, place ball ramps in proper storage areas.
- Inspect floors and carpets for debris, remove and wipe down all wet spots and vacuum carpeting. Place wet floor signs in designated areas.
- Check restrooms for cleanliness, refill toilet paper dispensers, hand towel dispensers and hand soap.
- Help stock all service areas with supplies.
- Check and clean all windows on doors.
- Clean debris from parking lot and sweep all entrance areas.
- Empty all trash cans and replace trash bags.
- Clean and sanitize all vending, billiard, game machines, tables, and chairs, following manager/supervisor instruction.
- Health Insurance, Vision Insurance, and Dental Insurance
- Dental Benefit *Little Partners 12 & under no charge coverage
- HSA Health Savings Account, Short-Term, and Long-Term Disability
- Pretax 401k Options, 401k Roth Options + 401k Employer Match
- Eligibility Requirements apply to all offered benefits
P.S. We wanted to tell you a lousy bowling pun.... but we thought we'd spare you
Requirements
- No experience is necessary; training provided onsite.
- Participate in a culture of respect, camaraderie, and inclusiveness for all guests and staff.
- Work varied hours/days, nights, weekends and holidays, weather conditions, as needed.
- Must have the ability to stand and exert fast-paced mobility for an entire shift.
- Must show up for all company required meetings and scheduled shifts on time.
- Must be a minimum of 16 years old. ?Must be able to lift 30 pounds
- Ability to read, understand and speak Basic English to perform essential duties of the position and the ability to communicate with customers, if needed.
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization, if needed.
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