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Sales Team Lead/Manager

2 months ago

Brainerd, United States Mosquito Squad North Central Minnesota Full time

At MOSQUITOSQUAD, our people bring tremendous pride and integrity to everything we do. In turn, we provide a great working environment where these skilled professionals can achieve true satisfaction in their own lives.

If you're committed to providing the highest level of service to clients, we have an ideal opportunity for you. We are looking to find a sales manager who has the experience and capability to drive our sales process and sales performance forward over the next several years. We are a small business with 10 years of history in the lakes area, with plans to scale locally as well as geographically over the next 5 years, and are looking for the right person to bring our business to the next level.

Please take the estimated pay with a grain of salt, as this is a position we would love to become salaried with bonus/commission opportunities that we would discuss together.

MANAGERIAL DUTIES AND RESPONSIBILITIES:

  • Oversee and manage a team of 3+ to drive revenue and increase customer acquisition through training, quality control, and outbound calling campaigns to meet company goals.
  • Manage staffing levels appropriately based on call volume data to efficiently manage labor costs.
  • Review and expand training materials to introduce processes and improve close rates.
  • Track close rates and hold weekly performance reviews with sales agents.
  • Handle de-escalation of problems that may arise with client concerns.


ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Must be able to learn new programs and software quickly.
  • Use current CRM to manage new clients, leads and opportunities.
  • Execute sales and follow up with potential and current clients, based on suggested scripts.
  • Answer phones and assist current and potential clients with any questions or concerns.
  • Respond promptly to company emails and messages.
  • Other duties as assigned.

LANGUAGE SKILLS:

  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to type professional correspondence.
  • Ability to effectively present information in one-on-one and small group situations to clients and other employees of the organization.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty with great accuracy and efficiency. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Experience in inbound/outbound phone sales processes highly encouraged.
  • Must be able to type proficiently, and have basic computer skills (Outlook, Excel, Word, etc.)
  • Must have reliable transportation to get to and from work on time.
  • Excellent organization and attention to detail
  • Must be able to effectively balance an array of tasks
  • Must be able to thrive in a fast-paced, results-based work environment.
  • Must possess and project a positive energy within the workplace and over the phone