Customer Service Representative Weekends

4 weeks ago


Grand Rapids, United States Planet Fitness Full time

We are seeking a Customer Service Representative to join our team Please watch this video to get an understanding of the expectations of the job to ensure this is the right fit for you. Why you should join Planet Fitness: Great growth opportunities - we are a dynamic and growing company Set Schedule Medical, Dental and Vision insurance benefits (Full Time positions only) Following 120 days of active employment, you will be eligible for a .50 cent increase. This position has a $1/hour premium added to any hours worked 6:00 PM-6:00 AM. FREE Black Card Membership 401(k) with generous employer match Profit sharing program Employee Referral Bonus Program A sparkling clean work environment (where we all pitch in to keep the club pristine) Contribute to changing people's lives every day by helping us create a healthier Planet Work hard play hard with an amazing group of talented, dynamic team members Employee Assistance Program (EAP) As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience Some of your responsibilities will include: The customer service representative will greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed Answer phones in a friendly manner and assist callers with a variety of questions. The customer service representative will check in members, provide tours of the club and sign up new members, log amenities and communicate updates and billing issues to members and guests. Respond to member questions and concerns in a timely and professional manner. Regular cleaning of entire facility, bathrooms, equipment, front desk area and amenities. Qualifications and Physical Demands: Must be 18 years of age or older. Punctuality and reliability is a must. Customer service experience preferred. Continual standing and walking during your shift. Continual talking to members and potential members in person and on the phone during your shift. Must be able to lift 45 pounds. Joining the Planet Fitness family means being part of a company that cares about bettering the health and wellbeing of our communities. It means being a part of a supportive, engaging workforce with an inclusive culture that values diversity and creates an environment where everyone can feel they belong. It means encouraging professional growth and development. It means making true, lasting connections with you co-workers. It means creating a positive impact in our local communities through our Judgement Free Generation philanthropic initiative. It means being part of a brand that you can be proud of Equal Opportunity Employer Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.



  • Grand Rapids, Michigan, United States Goldfish Swim School Full time

    Job Title: Weekend Front Desk Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Weekend Front Desk Customer Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service, processing transactions, and ensuring a positive...


  • Grand Rapids, Michigan, United States Triad Service Center Full time

    Job OpportunityWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Triad Service Center in Grand Rapids, MI.This is a full-time position with a well-established company that is continuously growing. As a Customer Service Representative, you will be responsible for providing exceptional customer service, working...


  • Grand Rapids, Michigan, United States Enterprise Holdings Full time

    Customer Experience RepresentativeAt Enterprise Holdings, we're committed to delivering exceptional customer experiences. As a Customer Experience Representative, you'll play a vital role in ensuring our customers have a positive and memorable experience with our brand.Key Responsibilities:Meet and greet customers in a professional and friendly mannerProcess...


  • Grand Rapids, Michigan, United States Whiskers Resort & Pet Spa Inc Full time

    Job SummaryWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at Whiskers Resort & Pet Spa Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients and their pets.Key Responsibilities:Provide personalized and empathetic service to clients and...


  • Grand Rapids, Michigan, United States Domino's Franchise Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, operating the register, and maintaining a clean and organized work environment.Key Responsibilities:Greet customers with a...


  • Grand Rapids, Michigan, United States Circle K Full time

    We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Circle K. As a key member of our sales team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Provide excellent customer service...


  • Grand Rapids, Michigan, United States J and H Family Stores Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at J and H Family Stores. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and safe working environment.Key Responsibilities1. Provide fast...


  • Grand Rapids, Michigan, United States Enterprise Holdings Full time

    Customer Experience RepresentativeJoin Enterprise Holdings, a leader in the car rental industry, as a Customer Experience Representative. In this role, you will be responsible for providing exceptional customer service to our clients, ensuring a positive experience from start to finish.Key Responsibilities:Meet and greet customers in a professional and...


  • Grand Rapids, Michigan, United States Enterprise Holdings Full time

    Customer Experience RepresentativeJoin Enterprise Holdings, a leader in the car rental industry, and take your career to the next level as a Customer Experience Representative. In this exciting role, you will be the face of our company, providing exceptional service to our customers and ensuring a seamless rental experience.Key Responsibilities:Meet and...


  • Grand Rapids, Michigan, United States Closets By Design Full time

    Job Summary:We are seeking a highly skilled and experienced Customer Service Representative to join our team at Closets By Design. As a Senior Front Desk Receptionist, you will be responsible for providing exceptional customer experience to our clients. Your primary focus will be on interacting with customers via various communication channels, including...


  • Grand Rapids, Michigan, United States Enterprise Holdings Full time

    Customer Experience RepresentativeJoin Enterprise Holdings, a leader in the car rental industry, as a Customer Experience Representative at the Grand Rapids Airport. In this role, you will provide exceptional customer service, ensuring a positive experience for all customers.Key Responsibilities:Meet and greet customers in a professional and friendly...


  • Grand Rapids, Michigan, United States Arch Staffing and Consulting Full time

    Job SummaryWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team at Arch Staffing and Consulting. In this role, you will be the first point of contact for our clients, providing exceptional support and ensuring their needs are met.Key Responsibilities:Respond to customer inquiries via phone, email, and chat in a timely...


  • Grand Rapids, Michigan, United States Adecco US, Inc. Full time

    Customer Service Representative Job DescriptionAdecco is hiring for Customer Service Representative jobs in Seattle, Bellevue, Kent, Renton, Federal Way, and surrounding areas. As a Customer Service Representative, you will respond to customer inquiries via phone, email, and live chat in a timely and professional manner. You will assist customers with...


  • Grand Rapids, Michigan, United States European Wax Center Full time

    Customer Service RepresentativeAs a valued member of our team, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit. You will be responsible for managing the flow of guests, answering questions, and resolving any issues that may arise. We are looking for a professional and...


  • Grand Rapids, United States Mercantile Bank Full time

    Mercantile Bank is seeking an outgoing, sales and service-oriented Customer Service Representative to join our team in Grand Rapids (Downtown), MI. Do you like to build relationships with people? Do you seek opportunities to learn and develop? Are you someone that likes to create unique, tailored solutions to customers? Are you ready to build a career in...


  • Grand Rapids, Michigan, United States Culligan Kaat's Water Conditioning Full time

    Customer Service Representative Job DescriptionCulligan Kaat's Water Conditioning is seeking a part-time Customer Service Representative to join our team in Grand Rapids, MI.Key Responsibilities:Contact customers to provide support and leads to our sales and marketing department.Handle retail sales and customer transactions, including processing payments and...


  • Grand Rapids, Michigan, United States Avis Budget Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our airport lot team, you will be responsible for providing exceptional customer service to our clients, ensuring a seamless rental experience.Key ResponsibilitiesAssist customers with various aspects of...


  • Grand Rapids, Michigan, United States Enterprise Holdings Full time

    {"title": "Customer Experience Representative", "subtitle": "Join our team at National Car Rental and Alamo Rent A Car", "content": "At National and Alamo, we're committed to quality, innovation, and customer satisfaction. We're a multi-billion dollar industry leader that's rapidly expanding and growing, offering exciting careers and opportunities for those...


  • Grand Rapids, Michigan, United States FASTSIGNS #280601 Full time

    Customer Service Representative Job DescriptionFASTSIGNS #280601 is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be the initial point of contact for current and prospective customers, providing exceptional service and support to ensure their needs are met.Key...


  • Grand Rapids, Michigan, United States Triad Service Center Full time

    Service Assistant Opportunity at Triad Service CenterWe are seeking a highly motivated and customer-focused individual to join our team as a Service Assistant at our Grand Rapids location. As a key member of our service team, you will be responsible for providing exceptional service to our customers, working closely with technicians, and ensuring seamless...