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Customer Service/ Client Coordinator

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FrontStreet provides facility maintenance repair services, including locks, plumbing, electrical, and handyman services, with 24/7 availability and quick response times for national retail stores and other clients. We are seeking a dedicated Customer Service Representative to join our team. The ideal candidate will have a passion for providing exceptional service and resolving customer inquiries in a timely manner. We provide an updated office with a great team, fun team building experiences, paid training, an exceptional benefit package starting after 30 days of employment, and generous paid time off. Weekend Overtime Shifts available. Duties: - Respond to customer inquiries via phone and/or email - Process orders accurately and efficiently - Perform data entry tasks to update customer information - Maintain a high level of professionalism and customer service at all times Required Skills: - Experience in a customer service role - Strong organizational skills - Proficiency in computerized systems for order and data entry - Familiarity with Google Suite or similar office software Hours - Mon-Fri, 9:30 AM to 6 PM; One late night per week (until 7 pm) This position is NOT remote or hybrid and requires you to work from our Bohemia, NY office. Job Type: Full-time Pay: $17.00 - $20.00 per hour Expected hours: 40 per week Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Health insurance Paid time off Parental leave Referral program Vision insurance