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Branch Operations Manager

1 month ago

Nashville, United States The Majestic Photobooth Co. Full time

Job Title: Branch Operations Manager

Location: Nashville, TN

Department: Field Operations

Type: Full-Time

Compensation: Base Salary of $60,000/year + Sales Commission + Quarterly & Annual Bonuses

What Makes a Rockstar at Majestic:

We seek individuals who care deeply about their work and want to be part of a dynamic and growing team. If you're a self-starting, detail-oriented go-getter who thrives in a fast-paced, ever-changing environment, we want you. Enjoying new experiences and meeting interesting people at premium venues, bars, restaurants, and shops is a plus.

Job Summary

The Branch Operations Manager will oversee the success of our Nashville event operations and booth servicing. You will ensure high standards and deliver top-quality service.

Key Responsibilities

Logistics & Planning:

  • Manage event logistics and advance event preparations.
  • Execute events by transporting and setting up photobooths.
  • Service photobooths at local bars, venues, hotels, etc.

Team Management:

  • Lead and train team members.
  • Manage schedules, payroll, and weekly meetings.

Event Execution:

  • Ensure efficient transportation and setup of photobooths.
  • Supervise events and maintain high service standards.

Customer Service:

  • Provide outstanding customer service and resolve inquiries.
  • Build relationships with clients and event coordinators.

Install & Service Booths:

  • Ensure photobooths are operational and quickly serviced.
  • Handle routine maintenance and paper changes.

Administrative Duties:

  • Maintain and innovate operational processes.
  • Monitor inventory levels and coordinate maintenance and repairs.

Technical Expertise:

  • Possess knowledge of photobooth operations.
  • Troubleshoot technical issues in the field.

Vendor and Venue Relationships:

  • Build and maintain relationships with vendors and event venues.
  • Collaborate with partners to enhance event experiences.

Business Development:

  • Identify opportunities for business growth and revenue generation.
  • Propose creative ideas to expand services and attract new clients.
Typical Week Overview

The schedule typically runs from Tuesday to Saturday, with support during nights and weekends as needed. Key activities include:

  • Planning logistics and coordinating team efforts for upcoming events.
  • Attending and participating in field operations meetings.
  • Supervising event execution and maintaining equipment.
  • Managing inventory and ensuring event readiness.
  • Developing and updating standard operating procedures.
Qualifications

Education:

  • Some college or a college degree
  • Relevant trade school education

Experience:

  • Background in events, stage, music, or film production
  • Experience handling heavy equipment
  • Familiarity with fast-paced environments and team management
  • Ability to work nights and weekends
  • Proficiency in driving and loading equipment

Skills:

  • High energy, self-sufficient, and organized
  • Strong people and time management skills
  • Problem-solving and quick-thinking abilities
  • Adaptability and logistics-driven mindset
  • Excellent client management and planning skills
What We Offer
  • Competitive salary with growth opportunities
  • Health care compensation
  • Access to high-end experiences and fun environments
  • Opportunities to build a vast network

Join Majestic and be a driving force behind our photobooth events and venue placements, ensuring they operate at the highest standards. If you're a resilient team leader with a technical inclination and a passion for customer service, we encourage you to apply.

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