Business Development Manager
3 weeks ago
Job Description
Job Description
Business Development Manager
We are seeking an IT Business Development Manager to join our team in the Columbus-Dayton-Springfield area We are a growing MSP (Managed Service Provider) and are expanding this local market. We already many few great customers in the area and a looking to expand and grow this market. Are you ready for the challenge? We are looking for an IT professional with an entrepreneurial spirit that will be a leader with this growing team. We are looking for a business professional that will help grow our company.
Responsibilities:
New revenue generation from new/current clients
Work referrals opportunities from current clients
Account management for existing customer base
Follow-up and cultivate marketing leads through the sales funnel
Manage new IT projects
Grow and expand the market
Track monthly results and trends for business forecasting
Establish and manage goals and metrics
Train and evaluate employees
Resolve escalated customer complaints
Provide technical leadership and drive the company forward to achieve objectives
Work with business owners and key stakeholders do drive technology that will impact their operations
Conducted business review meetings with customers
Does this describe you?
Being the go-to-person for technology issues
Proven ability to manage multiple projects and competing priorities
Ability to resolve customer complaints or issues
Are you highly disciplined and focused?
Able to organize and work with a teams
Take ownership of issues and work with all possible resources to provide the customer with a resolution
Comfortable working in time critical situations?
Strong customer service mentality, with the ability to align with the business plan
Have a natural ability to win others over quickly?
Qualifications:
5+ years proven record of accomplishment of IT/Management or sales experience
Previous experience in consultative selling with complex technical projects
Strong leadership qualities
Strong negotiation skills
Excellent written and communication skills
Familiarity with CRM platforms or related software
Ability to develop and coordinate project plans in a timely manor
Excellent listening and communications skills, verbal and written for both technical and non-technical staff
Strong written, verbal, and listening skills are required with the ability to present effectively to all types and sizes of audience
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