Current jobs related to Customer Service Center Associate - San Dimas - Golden State Water Company

  • Customer Service Center Associate

    4 months ago

    San Dimas, United States Golden State Water Company Full time

    Golden State Water Company is one of the largest investor-owned water utilities in the United States. We deliver quality, reliable water to more than 1 million people in over 80 communities throughout California. Golden State Water has been in business for more than 90 years because we put customers first. Accountability The Customer Service Center Associate...

  • Customer Service Center Associate

    3 months ago

    San Dimas, United States American States Water Full time

    Golden State Water Company is one of the largest investor-owned water utilities in the United States. We deliver quality, reliable water to more than 1 million people in over 80 communities throughout California. Golden State Water has been in busine Customer Service, Associate, Field Service, Skills, Customer, Manufacturing, Retail

  • Center Associate

    4 days ago

    San Antonio, Texas, United States The UPS Store Full time

    Are you looking for a career that offers a unique blend of customer service and operational skills? Look no further than The UPS Store!As a Center Associate, you will be the face of our business, providing exceptional service to our customers and helping them with their shipping and receiving needs.Responsibilities:Greet and assist customers in a friendly...

  • Customer Service Representative

    4 weeks ago

    San Dimas, California, United States Socalgas Full time

    About the RoleWe are seeking a highly skilled and customer-focused Part-Time Customer Service Representative to join our team at Southern California Gas Company. As a key member of our Customer Contact Center, you will be responsible for providing exceptional customer service and support to our valued customers.Key ResponsibilitiesProcess customer calls and...

  • Customer Service Associate

    2 weeks ago

    San Antonio, Texas, United States Credit Human Full time

    We are seeking a highly skilled Customer Service Associate to join our team at the Member Service Center (MSC) Department. The ideal candidate will possess excellent communication skills and be able to provide top-notch support to our members in a fast-paced contact center environment.The successful candidate will be responsible for resolving member...

  • Temporary (up to 18-months) Customer Service Associate - Call Center

    4 weeks ago

    San Antonio, United States San Antonio Water System Full time

    The Customer Service Associate positively responds to routine account and/or service inquiries from San Antonio Water System's customers via phone, email, internet, or in person from a call center, department, or customer contact center. Answers ques Customer Service, Associate, Call Center, Service, Customer, Retail

  • Customer Service Specialist

    4 weeks ago

    San Antonio, United States Patient Accounting Service Center, LLC Full time

    Position responsibilities Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying. Medical Collections Responding to telephone inquiries (inbound/outbound), utilizing standard procedures and scripts. Gathering information, performing research and resolving customer inquiries. Communicate...

  • Customer Service Representative

    4 weeks ago

    San Antonio, United States Patient Accounting Service Center, LLC Full time

    Job Title: Customer Service SpecialistJoin our team at Patient Accounting Service Center, LLC as a Customer Service Specialist. In this role, you will be responsible for providing exceptional customer service to patients and healthcare providers, resolving medical collections and billing inquiries, and ensuring timely and accurate communication.Key...

  • Customer Service Representative

    7 days ago

    San Francisco, California, United States European Wax Center Full time

    We are seeking a highly motivated and friendly Guest Service Associate to join our team at European Wax Center. As a Guest Service Associate, you will be responsible for providing exceptional customer service to our guests, ensuring a positive and memorable experience.Key Responsibilities:Greet guests as they enter the location and provide a warm and...

  • Customer Service Representative

    1 week ago

    San Luis, Arizona, United States Advanced Call Center Technologies Full time

    Customer Service Representative RoleAt Advanced Call Center Technologies, we are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the voice of the company, providing exceptional service to our customers through positive interactions. You will be responsible for responding to customer...

  • Customer Service Associate

    5 months ago

    San Diego, United States Urbn Leaf Full time

    **Customer Service Associate** at Urbn Leaf 658 E. San Ysidro Blvd, San Diego, CA 92173 Urbn Leaf is an innovative company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated...

  • All-in-One Entertainment Center Associate

    1 week ago

    San Diego, California, United States City Fun Center Full time

    Job Title: All-in-One Entertainment Center WorkerCity Fun Center is seeking a versatile and customer-focused associate to join our team as an All-in-One Entertainment Center Worker. In this part-time, on-site role, you will wear many hats and ensure smooth daily operations while providing exceptional customer experiences.Key Responsibilities:Customer Service...

  • Customer Service Representative

    2 weeks ago

    San Angelo, Texas, United States Angelo Water Service Full time

    Customer Service RepresentativeAngelo Water Service is seeking a skilled Customer Service Representative to provide exceptional service to our customers. This is a full-time position, Monday – Friday (8:00-5:00PM) and some Saturdays (9-12PM).The ideal candidate will have previous experience in an inbound/outbound call center environment, with a strong...

  • Customer Service Center Representative

    5 months ago

    San Antonio, United States Broadway Bank Full time

    Position: Customer Service Center Representative|Division: Customer Service Ctr Work Days: Monday - Friday, & rotating Saturdays| Hours of Operation: Monday - Friday 9:00am - 6:00pm and Saturday's 9:00am - 1:00 pm Why Broadway Bank: We are one of the largest independently owned banks in Texas with offerings in personal and private banking, wealth management,...

  • Center Associate

    2 weeks ago

    San Ramon, California, United States Sunray SNA, Inc Full time

    Job Summary The Sunray SNA, Inc. team is seeking a highly motivated and customer-focused Center Associate to join our retail team. As a key member of our team, you will be responsible for delivering exceptional customer service, processing packages for courier shipment, and operating various equipment and devices. Key Responsibilities Deliver outstanding...

  • Customer Service Associate

    4 weeks ago

    San Diego, California, United States Walter Andersen Nursery Full time

    Customer Service RepresentativeWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative at Walter Andersen Nursery.Key Responsibilities:Provide exceptional customer service and answer gardening-related questions in person and over the phone.Assist customers in finding the plants and supplies they...

  • Customer Service/Warehouse Associate

    2 days ago

    San Antonio, United States Daltile Full time

    Dal-Tile is seeking an exceptional Customer Service/Warehouse Associate to join our TEAM! The Customer Service/Warehouse Associate will need someone responsible for providing a variety of support such as servicing walk-in customers, completing sales transactions, and handling duties such as receiving, loading/unloading material, pulling/assembling...

  • Customer Service Associate

    7 days ago

    San Antonio, Texas, United States The UPS Store # Full time

    Looking for a career that combines customer service with hands-on skills? Look no further than The UPS Store #. As a Customer Service Associate, you'll be the face of our business, helping customers with their shipping and packaging needs. You'll learn how to professionally pack a box and ship it across the country, or the world. Our team recently shipped an...

  • Customer Service Associate

    1 week ago

    San Diego, California, United States Ajilon Full time

    Ajilon - Call Center RepresentativeAs a Call Center Representative at Ajilon, you will be responsible for providing exceptional customer service to our clients. Your primary duties will include:Key Responsibilities:Receiving and responding to high-volume inbound calls in a timely and professional manner.Answering customer questions and directing them to the...

  • Customer Service Associate

    4 weeks ago

    San Antonio, United States Ollie's Bargain Outlet, Inc. Full time

    Ollie's Bargain Outlet - 6161 NW Loop 410 [Retail Associate / Team Member] As a Customer Service Associate at Ollie's Bargain Outlet, you'll: Greet and acknowledge every customer as they enter and exit the store and as they approach the front end; Accurately and efficiently operate the register; Approve refunds for other Associates up to a specified dollar...

Customer Service Center Associate

3 months ago

San Dimas, United States Golden State Water Company Full time

Golden State Water Company is one of the largest investor-owned water utilities in the United States. We deliver quality, reliable water to more than 1 million people in over 80 communities throughout California. Golden State Water has been in business for more than 90 years because we put customers first. Accountability The Customer Service Center Associate is proficient in the use and application of the tools, equipment, software, processes, and procedures required in the performance of the position's essential duties and responsibilities. Duties and responsibilities are prioritized according to the work unit assigned and performance measures are based on competencies to include accountability, customer focus, teamwork, problem solving, and productivity. Essential Duties and Responsibilities * Responds professionally and effectively to all types of customer inquiries and service requests via multiple channels of customer contact and according to Company and regulatory performance standards across all customer service areas * Creates and accesses customer records, researches, and navigates efficiently through the Customer Information System (CIS) to resolve customer complaints and account discrepancies * Assists customers with online customer self-service and electronic payment portal system access, navigation, and resolving technical issues * On a daily basis, assigns, tracks, and monitors on-cloud meter reading route downloads/uploads, provides assistance and support to users of the FCS Itron on Cloud software and smart devices * Analyzes and edits meter read data; with appropriate follow-up action * Processes customer payments accurately and prepares cashiers reports and deposits * Processes new customer applications and renewals for a variety of programs that may include but is not limited to Customer Assistance Program (CAP), hydrant meters, new services, backflow compliance, and fire flow tests, etc. * Dispatches service and trouble calls accurately and timely to field service personnel * Accesses and researches field service orders, monitors Key Performance Indicators (KPI), and navigates efficiently through Mobile Workforce Management (MWM) system * Notifies GSWC management team and other departments of emergencies such as water outages, main breaks, etc. * Performs higher level customer service center duties that include but are not limited to: o Sharing knowledge and mentoring newly hired staff o Responding to calls in the quality assurance and/or escalation phone skill sets o Completing quality audit checklists as assigned by supervisor(s) o Communicating complex regulations, billing and rate information to customers o May provide MWM and CC&B user support to Water Operations staff * Performs other duties as assigned The above job description is not intended to be, nor should it be construed as, exhaustive of all responsibilities, skills or competencies associated with this job. Minimum Qualifications * High school diploma or equivalent * Two (2) years relevant work experience at GSWC or five years of customer service experience in a professional environment * Familiarity with utility or comparable service industry, contact center systems and customer information system terminology * Must be proficient in computer skills including Microsoft Office * Must be able to read and interpret documents such as regulations, procedure manuals, and rate schedules, etc. * Must be able to demonstrate the ability to prioritize assignments and work in order of urgency and sensitivity * Proficiency in PC applications such as Windows, Word Processing, Spreadsheets and Internet * Good written and verbal communication skills * Ability to communicate effectively with their supervisor, co-workers and the public * Ability to perform basic mathematic functions, calculate figures, and reconcile account information * Bilingual skills may be required May require varied shift assignments based on business needs, including working in all weather conditions, during all hours of the day. Physical demands include but are not limited to standing, climbing, walking, lifting, bending, pulling and/or pushing, grasping, reaching, stooping and crouching, sitting, typing, walking, reading, writing, color determination, speaking and listening for extended periods of time. Qualities of a Successful Customer Service Center Associate * Trustworthy; strong personal integrity * Strong level of accountability and ownership * High quality communication skills, both verbal and written (including email) * Analytical and critical thinker * Ability to maintain strong relationships with field service personnel. * Collaborative and team oriented * Professional with internal and external customers * Customer service-oriented * Excellent multi-tasking, time management and organizational skills * High degree of initiative; a self-starter BENEFITS Our Company supports our employees with rich benefit programs and resources to help them thrive today and prepare for tomorrow. Benefit options include medical, dental, and vision plans with the Company currently paying 85% of the monthly premium for employees and their eligible dependents. We also offer paid vacation and sick time and twelve Company paid holidays per year. To help our employees plan for the future, we offer both a 401(k) retirement plan as well as a Defined Contribution Profit Sharing retirement plan. Additional benefits include life, AD&D, and LTD insurance as well as health savings account and flexible spending plans. COMPENSATION INFORMATION The compensation range provided is in compliance with state specific laws.Multiple factors are used to determine the actual starting rate of pay for all of our positions, including specific skills, years of experience, education, certification(s), and other job related factors. The responsibilities of this position will involve access to information that may be considered confidential, private and sensitive. Therefore, the individual filling this position will be required to both allow and pass a background check. NOTE: Reasonable accommodations will be made to enable individuals with special needs to perform the essential functions. (function () { 'use strict'; socialShare.init(); })();