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Aquatics Director FT Certified WSI Lifeguard and CPOAFO

2 months ago

West Palm Beach, United States Small Fish Big Fish Swim School Full time

Position Overview: The Aquatics Director oversees and manages the aquatic programs and operations of Small Fish Big Fish, a private swim school. This role involves coordinating and developing a comprehensive aquatic program, analyzing and creating budget and enrollment projections, ensuring the safety and well-being of participants, continuous managing and training of team members, and maintaining a high level of client/customer satisfaction.

The Aquatic Director plays a crucial role in promoting water safety, providing quality instruction, and creating a positive and enjoyable environment for swimmers of all ages.

Qualifications

Bachelor's degree in a related field (e.g., Sports Science, Recreation Management) or equivalent experience (preferred)

Current Lifeguard Instructor, WSI, and CPO/AFO certification. (required)

Proven experience in aquatic program management, preferably in a swim school or similar educational setting.

Strong knowledge of swimming techniques, water safety, and teaching methodologies.

Excellent leadership and interpersonal skills to effectively manage staff and interact with participants of all ages.

Exceptional organizational, problem-solving, and decision-making abilities.

Ability to work flexible hours, including evenings and weekends, to accommodate swim school activities and events.

Proficiency in using relevant software applications for scheduling, record-keeping, and communication.

Program Development and Management

Develop and implement a diverse range of aquatic programs, including swimming lessons, water fitness classes, lifeguard training, and special events.

Create curriculum, lesson plans, and instructional materials that align with industry standards and meet the needs of various age groups and skill levels.

Monitor program effectiveness, assess participant feedback, and make necessary adjustments to improve program quality.

Stay updated on industry trends and advancements to incorporate innovative techniques and approaches into the swim school's offerings.

Staff Management and Training

Recruit, hire, train, and supervise a team of qualified aquatic leaders, aquatic educators, and support staff.

Conduct regular staff meetings, provide ongoing training and professional development opportunities, and ensure staff compliance with safety protocols and teaching standards.

Foster a positive and inclusive work environment that promotes teamwork, communication, and mutual respect among staff members.

Perform regular performance evaluations, provide constructive feedback, and address any performance or behavior concerns.

Safety and Risk Management:

Establish and enforce comprehensive safety protocols, emergency response procedures, and facility rules to ensure a safe and secure aquatic environment.

Conduct regular inspections of the pool area, equipment, and facilities to identify and address any potential hazards or maintenance issues.

Ensure all staff members are trained in water rescue techniques, CPR, and first aid, and maintain up-to-date certifications.

Collaborate with relevant authorities and organizations to ensure compliance with local regulations and standards.

Customer Service and Relationship Management

Provide excellent customer service to swimmers, parents, and guardians, addressing inquiries, concerns, and feedback promptly and professionally.

Build and maintain positive relationships with clients, schools, community organizations, and other stakeholders to promote the swim school's programs and services.

Collaborate with marketing and communication teams to develop promotional materials, organize open house events, and implement marketing strategies to attract new customers.

Administrative Tasks

Manage the swim school's budget, including financial planning, expenditure tracking, and revenue generation.

Prepare reports, maintain accurate records, and analyze data related to program participation, customer satisfaction, and financial performance.

Assist in scheduling swim classes, instructor assignments, and pool usage to maximize efficiency and accommodate the needs of participants.

Stay informed about industry best practices, trends, and advancements through professional development opportunities and networking.

Physical Demands

Ability to Walk and Stand for long periods of time

Ability to squat, bend, reach, and climb frequently

Ability to lift up to 50 pounds frequently

Work Environment

Work will be conducted primarily in water/swimming pool setting of the facility

Due to water temperature, temperature may slightly fluctuate

May occasionally walk on slippery surfaces, or surfaces covered with gymnastics equipment

Noise level in the work environment is frequently loud

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